1. Solutions Road Show 2013 10 – 13 December 2013 | India Yasser, Microsoft & Sanjeev Bhor, Dell Windows XP Migration

2. Moving to Modern OS Yasser A Ahmed Tech. Solutions Professional – Windows Client and Devices Microsoft India

3. Windows XP SP3 End of Support April 8 2014 Thank you for being a Windows XP Customer! Windows XP Launch October 2001 April 2008 Windows XP SP3 Launch On April 8, 2014 Windows XP will reach the end of support lifecycle and will no longer be supported.

4. Start Moving from Windows XP today Retire

5. Workstyle 2001

6. BYOD goes mainstream businesses at crossroads dynamic, connected, global environment anywhere, anytime expectations Today…..

7. Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Proven customer benefits in mobility, productivity, security, manageability Up to 70% of enterprises* have plans to deploy within 12mo or already deployed Windows 7 Windows 7 Windows 8 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” - Gartner “No-compromise” Tablet for Business Users & New Windows Enterprise apps New Possibilities in Mobile Productivity with WTG Enhanced End-to-End Security Management and Virtualization Advancements Get Value today. Get Modern. Eliminate Risks of Windows XP End of Support Risks Lack of support from ISVs and OEMs for the new applications and PC hardware Security and compliance issues running unsupported software Need to purchase expensive custom support Office 2013 does not work with Windows XP Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) 2 Deployment is easier than you think Leverage Available Resources Deployment tools, guidance and best practices on Springboard /TechNetSpringboard /TechNet Windows 8 Evaluation edition Accelerate programs - – Jumpstart PoCs & Pilots and other deployment resources Accelerate Take advantage of high compatibility between Windows 7 & Windows 8 Windows 7 apps run on Windows 8 Windows 7 devices perform with Windows 8 faster than with Windows 7 Windows 8 works well with customers’ existing Windows 7 infrastructure 3

8. Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Proven customer benefits in mobility, productivity, security, manageability Up to 70% of enterprises* have plans to deploy within 12mo or already deployed Windows 7 Window s 7 Window s 8 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” - Gartner “No-compromise” Tablet for Business Users & New Windows Enterprise apps New Possibilities in Mobile Productivity with WTG Enhanced End-to-End Security Management and Virtualization Advancements Get Value today. Get Modern. Eliminate Risks of Windows XP End of Support Risks Lack of support from ISVs and OEMs for the new applications and PC hardware Security and compliance issues running unsupported software Need to purchase expensive custom support Office 2013 does not work with Windows XP Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) 2 Deployment is easier than you think Leverage Available Programs Migration path: The Deployment Project Accelerate programs - – Jumpstart PoCs & Pilots and other deployment resources Accelerate Springboard Series on TechNet Take advantage of high compatibility between Windows 7 & Windows 8 Windows 7 apps run on Windows 8 Windows 7 devices perform with Windows 8 faster than with Windows 7 Windows 8 works well with customers’ existing Windows 7 infrastructure 3

9. Protect data & PCs Built on secure foundation At their desk In a branch On the road Easy migration Keep PCs running Virtualization Enhance Security & Control Windows 7 for the Enterprise Make Users Productive Anywhere Streamline PC Management Fast, Responsive, Reliable

10. No Compromise Business Tablet New Possibilities in Mobile Productivity Enhanced End- to-End Security Management and Virtualization Windows 8 in the Enterprise Enterprise-Grade SolutionsDevices & Experiences People Love

11. Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Proven customer benefits in mobility, productivity, security, manageability Up to 70% of enterprises* have plans to deploy within 12mo or already deployed Windows 7 Window s 7 Window s 8 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” - Gartner “No-compromise” Tablet for Business Users & New Windows Enterprise apps New Possibilities in Mobile Productivity with WTG Enhanced End-to-End Security Management and Virtualization Advancements Get Value today. Get Modern. Eliminate Risks of Windows XP End of Support Risks Lack of support from ISVs and OEMs for the new applications and PC hardware Security and compliance issues running unsupported software Need to purchase expensive custom support Office 2013 does not work with Windows XP Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) 2 Deployment is easier than you think Leverage Available Programs Migration path: The Deployment Project Accelerate programs - – Jumpstart PoCs & Pilots and other deployment resources Accelerate Springboard Series on TechNet Take advantage of high compatibility between Windows 7 & Windows 8 Windows 7 apps run on Windows 8 Windows 7 devices perform with Windows 8 faster than with Windows 7 Windows 8 works well with customers’ existing Windows 7 infrastructure 3

12. Key Threats Internet was just growing Mail was on the verge Key Threats Melissa (1999), Love Letter (2000) Mainly leveraging social engineering Key Threats Code Red and Nimda (2001), Blaster (2003), Slammer (2003) 9/11 Mainly exploiting buffer overflows Script kiddies Time from patch to exploit: Several days to weeks Key Threats Zotob (2005) Attacks «moving up the stack» (Summer of Office 0-day) Rootkits Exploitation of Buffer Overflows Script Kiddies Raise of Phishing User running as Admin Key Threats Organized Crime Botnets Identity Theft Conficker (2008) Time from patch to exploit: days Key Threats Organized Crime, potential state actors Sophisticated Targeted Attacks Operation Aurora (2009) Stuxnet (2010) Windows 95 - Windows XP Logon (Ctrl+Alt+Del) Access Control User Profiles Security Policy Encrypting File System (File Based) Smartcard and PKI Support Windows Update Windows XP SP2 Address Space Layout Randomization (ASLR) Data Execution Prevention (DEP) Security Development Lifecycle (SDL) Auto Update on by Default Firewall on by Default Windows Security Center WPA Support Windows Vista Bitlocker Patchguard Improved ASLR and DEP Full SDL User Account Control Internet Explorer Smart Screen Filter Digital Right Management Firewall improvements Signed Device Driver Requirements TPM Support Windows Integrity Levels Secure “by default” configuration (Windows features and IE) Windows 7 Improved ASLR and DEP Full SDL Improved IPSec stack Managed Service Accounts Improved User Account Control Enhanced Auditing Internet Explorer Smart Screen Filter AppLocker BitLocker to Go Windows Biometric Service Windows Action Center Windows Defender Windows 8 UEFI (Secure Boot) Firmware Based TPM Trusted Boot (w/ELAM) Measured Boot and Remote Attestation Support Significant Improvements to ASLR and DEP AppContainer Windows Store Internet Explorer 10 (Plugin-less and Enhanced Protected Modes) Application Reputation moved into Core OS BitLocker: Encrypted Hard Drive and Used Disk Space Only Encryption Support Virtual Smartcard Picture Password, PIN Dynamic Access Control Built-in Anti-Virus 199520012004200720092012 How security & threats evolved

13. Operating SystemNo. of Patches Windows XP Professional with SP23 Windows XP Professional with SP3154 Total157 Windows XP End of Support – April 2014 Impact: Security Updates and patches to discontinue. No more product fixes and service packs No. of patches released in last 2 years below Continue to be on Windows XP will exposed organizations to security risks and in unsupported environment *Source: MS Security Bulletin 2011-2012

14. Patches released in last 2 Years End of Support will leave you unprotected from future security threats like RCE or DOS *Source: MS Security Bulletin 2011-2012

15. Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Proven customer benefits in mobility, productivity, security, manageability Up to 70% of enterprises* have plans to deploy within 12mo or already deployed Windows 7 Window s 7 Window s 8 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” - Gartner “No-compromise” Tablet for Business Users & New Windows Enterprise apps New Possibilities in Mobile Productivity with WTG Enhanced End-to-End Security Management and Virtualization Advancements Get Value today. Get Modern. Eliminate Risks of Windows XP End of Support Risks Lack of support from ISVs and OEMs for the new applications and PC hardware Security and compliance issues running unsupported software Need to purchase expensive custom support Office 2013 does not work with Windows XP Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) 2 Deployment is easier than you think Leverage Available Programs Migration path: The Deployment Project Accelerate programs - – Jumpstart PoCs & Pilots and other deployment resources Accelerate Springboard Series on TechNet Take advantage of high compatibility between Windows 7 & Windows 8 Windows 7 apps run on Windows 8 Windows 7 devices perform with Windows 8 faster than with Windows 7 Windows 8 works well with customers’ existing Windows 7 infrastructure 3

16. Ready To Deploy The average IT pro is taking 6 hours to deploy a single work station? Why? They are still using the tools they used to deploy XP. Using modern tools from Microsoft (most free), a machine can be moved from Windows XP to Windows 7 in 30 minutes or less. – Gartner 2011 Learn Microsoft’s Free Deployment Tools Microsoft Deployment Toolkit (MDT) Windows Deployment Server (WDS) Application Compatibility Toolkit (ACT) Microsoft Assessment and Planning Toolkit (MAP)

17. Still on Windows XP?

18. Meet Windows 8

19. Meet the Start screen. A personalized bulletin board, bringing the things that matter to the screen of your device.

20. Windows Store People Internet Explorer 10 SkyDrive Mail Calendar Photos Messaging Desktop Maps Sports Travel Bing Camera Finance News Video Weather Xbox 360 Games Music

21. Windows 8 for Enterprise Fast and Fluid New Possibilities in Mobile Productivity Enhanced End-to-End Security Easy Management Enterprise-Grade Solutions Businesses Need Devices & Experiences People Love

22. Legacy vs. Modern Boot Legacy Boot Modern Boot BIOS Starts any OS Loader, even malware Malware may starts before Windows The firmware enforces policy, only starts signed OS loaders OS loader enforces signature verification of Windows components. If fails Trusted Boot triggers remediation. Result - Malware unable to change boot and OS components BIOS OS Loader (Malware) OS Start UEFI Trusted Loader Only OS Start

23. BitLocker and BitLocker to Go BitLocker Prevents unauthorized access to data on lost or stolen PCs Supports full volume encryption of OS and Data volumes Offers variety of pre-boot authentication options: TPM-only, PIN/Password, Network Unlock, USB storage Supports PCs, Servers, and “Slate” form factors BitLocker to Go Used to protect data on removable drives Able to deny or grant write access to volumes by organization Enables read-only access on Windows Vista & Windows XP

24. Secure: Protects Corporate Data Supports BitLocker drive encryption  New Password Key Protector  Pre-OS password to unlock Windows To Go Protection with Trusted Boot  Protects Windows boot process and anti-malware software

25. Shared PCsContractors Travel Light / Work from Home Bring Your Own Device (at work) New Use Cases with Windows To Go

26. Windows Defender – Inbuilt Anti-malware Protecting the system from known and unknown threats Windows Defender, a Ground breaking comprehensive Virus Solution Protects against full range of malware, not just adware and spyware Real-time (active) protection High performance Optimized for the user experience Automatic Updates

27. AppLocker- Preventing Unwanted Software Allow list of approved applications Exception

28. Work Anywhere - DirectAccess * Productivity on the road BENEFITS Persistent internet connection Easy and secure access to corporate data behind firewall Seamless personal data access One device for life and work when travelling FIREWALL Mobile Broadband DirectAccess SkyDrive Lync SharePoint Data servers Exchange WINDOWS 8 ADVANCEMENTS Access through local server when travelling More scalable Ease of deployment Deployment Wizard Part of RAS Server Role Utilize existing infrastructure Support for one-time password Mobile broadband enhancements *Internet access required

29. Improved network and data delivery performance File division performed only one time and may be done offline Smaller file division reduces duplicates and increases bandwidth savings Pre-load or distribute content to branch offices ensuring immediate availability and reducing network usage during peak times Reduced print file data traversing the network and decreased print response times

30. Thank You! © 2012 Microsoft Corporation. All rights reserved.

31. Solutions Road Show 2013 10 – 13 December 2013 | India Sanjiv Bhor Practice Lead, End User Computing MS Windows Migration… A Dell Perspective

32. 31 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Windows Migration Journey

33. 32 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Windows Adoption Workshop Path to Migration Overview Migration Planning End User Migration & Training Complete a client and application Inventory Make informed Architectural Decisions Identify resource requirements and time lines Schedule End User Migration Define deployment and communication plans Provide user training and next day support Windows Readiness Assessment Identify which applications are required Test to ensure compatibility with Windows 7 Package or virtualize for automated distribution Application Readiness & Remediation Application Rationalisation, Compatibility Reporting and Remediation Design and build the Windows Standard Build Define Security Policies and Settings Implement an Automated Deployment Solution Update Infrastructure (where required) Infrastructure Design and Build Client Management, Patch Management, AD, VDI Windows & application, Automated Deployment

34. 33 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Migration Path Windows Configuration Compatilibty testing, remediation and packaging. Provide a RAG (Red, Amber, Green) status for each required application as well as recommended remediation strategy. Inventory collection & rationalizations, using agent less Asset Management tools (e.g. Dell KACE / Quest Asset Management Tool) to collect and identify applications as well as hardware details Dell combines our own expertise, industry best practice, and tools to automate processes, centralize management, and reduce deployment costs Application Readiness Deliver a stable and secure Windows platform tightly integrated with the customer’s client management solution. The platform Can be integrated with a variety of management platforms (SCCM, Dell KACE or MDT) Project Management Readiness Assessment Provide a flexible model for deployment, kitting and logistics, asset recovery and support throughout the deployment Deployment Management

35. 34 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Ensure that end users are familiar with the new interface, features and software applications (e.g. Office 2010/2013). Dell End User Education services provide price competitive online training for Windows 7 as well as Office 2010/2013. End User Training Migration Path Contd.,

36. 35 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Windows Readiness Assessment Identify & report on more than 100 executables (including suites) Consolidate application inventory, usage, and license data is clearly organized by title, publisher, and category Dell KACE or Quest Asset Manager will find and catalog every executable on every system & collect key hardware data points Hardware Inventory, identifying Windows 7 capable and non-capable devices 1.1. 2.2. 3.3. 4

37. 36 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Software Rationalization Master Inventory List

38. 37 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Windows Adoption Workshop Application Readiness - Compatilibty Testing & Remediation GREEN – Application is compatible with Windows 7 AMBER – Application requires some level of remediation or packaging RED – Application is incompatible. Use client hosted virtualisation or retire/replace application **

39. 38 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Infrastructure Readiness Process Definition Build Engineering UAT & Pilot Testing Training Infrastructure Adjustment Outcome Process realignment for Operating System build and application delivery. Build Engineering of the OS Image, user data migration and deployment tools Infrastructure adjustment of deployment tools and supporting services. UAT & Pilot testing of the build, business & non business applications (performed by SMEs & Application Owners) Training help desk, deployment & support teams ready for mass deployment

40. 39 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Windows Migration End User Training Microsoft Windows 7 & 8 Essential & Office 2010 & 2013 (What’s New) with Live Tutor Microsoft Office 2010 & 2013 (What’s New) with Live Tutor Microsoft Windows 7 & 8 Essential with Live Tutor Help start taking advantage of the powerful features of Windows 7 & 8 and Office 2010 & 2013 now!! Good for customers who are new to Windows/Office and those upgrading from earlier versions Unlimited access for 1 person for a full year of online training plus Live Tutor Online Chat Live Tutor Online Chat provides quick answers to your Windows 7 & 8 and Office 2010 & 2013 questions at real-time Help start taking advantage of the powerful features of Windows 7 & 8 and Office 2010 & 2013 now!! Good for customers who are new to Windows/Office and those upgrading from earlier versions Unlimited access for 1 person for a full year of online training plus Live Tutor Online Chat Live Tutor Online Chat provides quick answers to your Windows 7 & 8 and Office 2010 & 2013 questions at real-time What Can Customers Get? One year access to both the online training and the Live Tutor online chat, which is self- paced and interactive. It includes online labs that lets you practice what you have learnt. Who Should Take This Training? Users with questions on how to use Microsoft Windows 7 & 8 or Office 2010 & 2013 Users who needs to learn features of Microsoft Windows 7 & 8 or Office 2010 & 2013 quickly 24/7 Live Tutor right at your finger tips! Users have access to live experts via online chat. The experts can escalate to live phone support for users who require additional assistance. They can also use screen share for live demonstrations and provide step-by-step instructions.

41. 40 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Automate the Deployment HW and SW Discovery Configure Automated Deployment Application Testing Test Plans and Labs Define Image & GPOsBuild & Test Image Pilot Application Remediation App Rationalization Rollout Scheduling and Site/User Readiness Apply business rules to drive retain/retire recommendations Standardize versions Duplicate functionality Business use License costs Vendor roadmaps Automatically identify & filter more than 93 million executables. Title Publisher Version Functional category Catalog every executable on each PC Test and Remediation Applications Discovery, Assessment and Planning Remediation & Packaging Virtualize or Replace Rationalized App Library Compatible with Win 7 Fix in Packaging Incompatible Core App Sentencing Reports Managed Application Library In Dell’s real-world testing, over half of packages that work on XP need to be addressed Windows 7 Compatible Application Library Dell Titling Engine Results in reduce library for Window 7 testing Unique and Proven Methodology for Windows Migration Network Bandwidth Design the Process Automate Drivers OS Core Apps Dept Apps User Apps User Data User Settings Image 3-4 GB Apps 1-2 GB User State 5-20 GB Over-reliance on the network can cause problems in branch offices, global locations and remote sites. Leverage factory, portable drives and content streamed over throttled network connections Client Deployment Assessment rates practices in terms of cost and best practice. Designs a highly efficient PC or OS deployment process Install Image Name PC Config OS Install Apps Migrate Data Report … Task Sequencer Implement Flex Solutions Pilot

42. 41 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Why Dell?

43. 42 Solutions Road Show 2013 10 – 13 December 2013 | India Confidential Windows Migration Dell’s Experience –Dell was number 1 in Win 7 seats deployed in 2011 & 2012 –Microsoft Win 7 Partner of the Year for 2011 & 2012 –Dell manages the deployment of over 4 million deployments a year (globally) –Dell Application Packaging & Virtualization factory recommended for all Microsoft MCS engagements –All PM are PMP & ITIL Certified –Strong Project Methodology (Dell Project Management Framework) that is based on PMI, Dell is Gold Partner of PMI (Worldwide)

44. What did you learn from this session today? Tweet your responses using the hashtag #dellst13

45. Solutions Road Show 2013 10 – 13 September 2013 | India Thank You