1. U.S. Postal Service - CONFIDENTIAL ® Information Technology Update MTAC November 18, 2010

2. U.S. Postal Service - CONFIDENTIAL ® Information Technology Update PostalOne! – Improvements Since Feb 2010 Outage  March 2010  Keep daily database backup clone (BCV)  Implemented twice daily incremental backups (SNAPs)  Modified disk/storage management procedures  November 2010  Adding third SNAP backup daily  Locally mirrored database under construction (Dec 2010)  Major new software release  New business functionality  Upgraded all core software products to more current versions  Separated PostalOne! code into modular functional components  Increased processing of large eDocumentation files

3. U.S. Postal Service - CONFIDENTIAL ® Performance Improvements Update

4. U.S. Postal Service - CONFIDENTIAL ® Information Technology Update PostalOne! Release 25.0 – November 7  Given the magnitude of the PostalOne! changes, the release went reasonably well  However, there were some problems that impacted users (external and internal)  Mailer View, Postal Wizard, Dashboard, and Reports impacted by slow performance – Corrected on 11/09/2010  eDoc (Mail.dat/MailXML)  Overall processing greatly improved for large eDocs  Processing suspended for short-period to deploy fixes  Import into SASP and generation of Data Quality reports can be delayed up to 24 hours for large jobs. – Correction scheduled for 11/18/2010  Seeing improved performance overall

5. U.S. Postal Service - CONFIDENTIAL ® Performance Improvements Update eDOC Processing

6. U.S. Postal Service - CONFIDENTIAL ® Information Technology Update  FAST  November 2010 – Performance Tuning  Address slow response times with the Online appointment scheduling module  December 2010 – Additional Application Server  Increase Online and messaging system throughput and performance  SASP  March & May 2010 – System Performance Improvements  Enhanced IMR processing to efficiently handle small piece ranges and single piece ranges  September 2010 – Functionality Performance Improvements  Significant eDoc processing optimizations to handle high volume PDR & IMR jobs, resulting in faster turnaround on FS Feedback provisioning  November 2010 – Reporting Improvements  Detailed Full Service Mail Data Quality diagnostics

7. U.S. Postal Service - CONFIDENTIAL ® Performance Improvements Update QUESTIONS/COMMENTS