1. UCSF School of Medicine, Office of the Dean, Information Services Unit Communications with Drupal John Kealy 4/19/2011

2. Why have a website? Get Out Your Message –Reach a Global Audience –Update any time Promote Your Services Improve Customer Service Gather Information and Generate Leads

6. What is Drupal? A Web Content Management System –www.whitehouse.govwww.whitehouse.gov –www.theonion.comwww.theonion.com –www.ucsf.eduwww.ucsf.edu Powerful and Flexible –Thousands of modules for use –Can support almost any kind of site It’s Open Source Software

7. UCS F Scho ol of Medi cine, Office of the Dean, Infor matio n Servi ces Unit

8. 8 Why do I care? Extensively used at UCSF –Main UCSF website –School of Medicine, School of Dentistry, etc. Very flexible and extensible –Blogs, Forums, & Newsletters –Podcasting –Picture galleries Support available from ITS

9. General Drupal Questions Information Technology Services

10. UCSF School of Medicine, Office of the Dean, Information Services Unit Current State of Drupal Webhosting at UCSF

11. Current State of Drupal @ UCSF ITS Hosting is Currently Free –May become a recharge based service All sites are custom builds Multiple hosting environments Drupal system administrator required –Org IT Staff (Library, Radiology, SOM, & SIS) –Contractors (SON & Medical education) –IT recharge (Qb3 & Dentistry) Information Technology Services

14. Costs: Large Custom Site Examples: –www.ucsf.eduwww.ucsf.edu –Dentistry.ucsf.edu –Pharmacy.ucsf.edu Build Cost: –100 - 300K Maintenance Costs: –Content 1-3+ FTE –IT Administration.25 - 1+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

15. Costs: Medium Size Custom Site Examples: –its.ucsf.edu –ptrehab.ucsf.edu –Qb3.org Build Cost: –50 - 150K Maintenance Costs: –Content 1.5 + FTE –IT Administration.25+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

16. Costs: Small Size Custom Site Examples: –healthpolicy.ucsf.edu –stemcell.ucsf.edu –hub.ucsf.edu Build Cost: –10 - 60K Maintenance Costs: –Content.25 + FTE –IT Administration.1+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

17. Problems with Custom Builds Every Drupal site is a custom build therefore every site is unique: Time consuming to build Expensive to build Difficult to support Difficult to train content editors 17

18. Advantages of Central Hosting Less redundant hardware Sharing of information Some standardization of approach 18

19. 19 Goals 1.Create a platform that reduces the cost of creating a Drupal Site at UCSF. 2.Provide a website hosting service that meets nearly all UCSF needs. 3.Provide that service at the lowest possible cost to the most UCSF clients SECTION HEADING

20. Three Tier Webhosting ① Custom Site in “multisite” environment Currently Exists ② OpenAcademy Sites Under Construction (Pharmacy) ③ SaaS Sites Pending Funding 20

21. Why Three Tiers? Different needs for different organizations –Departments vs. labs –Large complex sites vs. small brochure sites –And some sites are none of the above Cost of hosting rises with complexity Want to meet all CMS needs with Drupal Path for sites to change as needs change 21

23. The Chevy SaaS Sites

24. SaaS Sites: Pros Fast to create Easy to maintain Low cost All admin support via UCSF IT Sites can move to other Drupal hosting options 24

25. SaaS Sites: Cons Less options Predetermined set of modules Predetermined set of designs No independent development 25

26. SaaS Sites - Audience Small (under 100 page) sites –Labs –Short term “brochure” sites –Limited lifespan sites 26

27. The Buick OpenAcademy

28. openAcademy: Pros Fast to create Academic focus “Online Presence” focus –Integrated with social media and marketing –Better analytics and analysis of site usage Lower cost than custom site Sites can move to other Drupal hosting options 28

29. openAcademy: Cons Limited set of modules Limited set of designs More UCSF IT support required Requires more content staff and analysis to make full use. No independent development 29

30. openAcademy- Audience Large (over ~100 pages) sites School sites Department sites Administrative sites 30

31. The Cadillac Custom Site Hosting

32. Custom Drupal 7 Multisite: Pros Nearly unlimited set of modules Nearly unlimited set of designs Full development staging and production environment Independent custom development 32

33. Custom Drupal 7 Multisite: Cons Take significant time to create High cost to create Costly to maintain High overall cost Nearly all admin support via UCSF IT –Requires dedicated site admin –Requires ongoing QA 33

34. Custom Site - Audience Anything that doesn’t fit into the standards Sites with custom views, apps and themes Customers willing to pay for something “special” 34

35. Current Roadmap Information Technology Services