1. 1 RETS Support for the MLS RETS MLS Support Common Problems & Solutions Security Managing database changes We need more Education –How can I learn more? –How to help educate my callers? Panel - your questions

2. 2 RETS Support for the MLS Security Problem: some RETS servers allow access to too much data and the controls are not yet available Let’s call it like it is –Features vary by vendor –Initial development effort $$ –You must do your homework Define your requirements up front - policies & business rules Security is high-priority for all

3. 3 RETS Support for the MLS Security Manage access to data sets - roles / permissions –Can be tied to membership or separate application Control who gains access to server –Login / Password required like FTP –User-Agent security can be required by application –Greater knowledge & skills required - RETS is more complex Demand will drive improved solutions

4. 4 RETS Support for the MLS Managing Database Changes Coordinating changes is hard work Easier with RETS due to metadata Provide access to new metadata – “dress rehearsal” Proactive notification > 30 days Maintain e-mail list - data customers Try it yourself – using RETS client Proactive communications are key

5. 5 RETS Support for the MLS Education How Can I Learn More? More RETS education like this for 2005 Attend RETS Meeting – December 7-9, Scottsdale Read “RETS – What you need to know”* Join RETS MLS Support Forum Visit www.rets.org - e-mail or call Yogi or Kevinwww.rets.org Use MRIS Conduit Get involved - many new options

6. 6 RETS Support for the MLS Education For Data Customers Use RETS service provider for tech support Put callers in touch with Yogi or Kevin Require RETS-compliance certification to access Suggest MRIS Conduit Sign-up for dev-list at www.rets.orgwww.rets.org Encourage attendance RETS meeting Help them help themselves

7. 7 RETS Support for the MLS Topic Summary Security Managing database changes Need more education –How can I learn more? –How to help educate my data customers? Panel Education is key

8. 8 RETS Support for the MLS Panelists Margaret O’Sullivan – MRIS Judy Hatchett –Director, Information Technology –RMLS Minnesota Kristen Carr –Director of Product Management –Regional MLS Florida How do you use RETS in your organization and how have you benefited from it?

9. 9 RETS Support for the MLS Panel How do your customers benefit from RETS? What is your greatest challenge using RETS and how have you addressed it? If you could do it all over again, what would you do differently?