1. eBills NCS Unified The In’s and Out’s of eBilling Wednesday, September 24, 2014 1:45pm – 2:45pm `

2. The In’s and Out’s of eBilling What is an eBill? Why should I implement eBilling? What does an eBill look like? How do I implement eBilling? What’s new in 2014 Questions?

3. The In’s and Out’s of eBilling What is eBilling? –An eBill is an electronic version of a renewal notice, delivered by e-mail. –The feature became available in 2012.6 with the following highlights: Defining a renewal delivery method of eBill

4. The In’s and Out’s of eBilling Assigning an eBill renewal delivery method with a new start

5. The In’s and Out’s of eBilling Opt-in/Opt-out Customers can indicate which e-mail address to use

6. The In’s and Out’s of eBilling In release 2013, additional capabilities were added. Below are some of the highlights: –Ability to send e-mail notifications –Added HTML templates

7. The In’s and Out’s of eBilling Promote enrollment to eBilling through sidebar notifications

8. The In’s and Out’s of eBilling Why implement eBilling? –It saves money by eliminating the need for a 3 rd party vendor to create printed renewal notices

9. The In’s and Out’s of eBilling The notifications can be personalized and provide your customers easy access to payment entry as your iServices Subscriber URL’s can be added to the templates It gives your customers the choice to ‘go paperless’

10. The In’s and Out’s of eBilling As of 2013.4, Renewal Notices can be viewed dynamically in iServices. This can save paper costs as well

11. The In’s and Out’s of eBilling Clicking on the Renewal Notice links displays the dynamic renewal

12. The In’s and Out’s of eBilling What does an eBill look like? –Here is an example

13. The In’s and Out’s of eBilling How do I implement eBilling? Review the FAQ –Answer the New Business Rules –Create ‘blurbs” for iServices Brand/Tailor your eBill e-mail templates Brand/Tailor your eBill billing templates Optional: Sidebar Promotion TEST

14. What’s Coming in 2014 HTML Renewal Notices can be viewed dynamically in Customer Services

15. What’s Coming in 2014 The viewing of the Renewal Notice is driven by the CMO BR –“What option is used to view Renewal Notices?”

16. What’s Coming in 2014 The mobile friendliness of the HTML Templates has been enhanced by moving the location of the Manage Your Account URL’s

17. The In’s and Out’s of eBilling Comments or Questions?

18. Thank You! `