1. Company LOGO Roles and Responsibilities: How can you be responsible for Accessibility? Kara Zirkle and Liz Miller, George Mason University - Assistive Technology Initiative (ATI) Kara Zirkle, IT Accessibility Coordinator Liz Miller, Accessible Media Coordinator

2. A Collaborative Project… ATI Office of Disability Services Equity Office Information Technology Unit University Libraries Kellar Institute Environ- mental Health & Safety Learning Services

3. ATI Services… Informal Assistive Technology Assessments Provision of Accessible Text Services Assistive Technology Labs Technical Assistance for ITU and Library personnel on AT- related issues Section 508/Web Accessibility Training and Support

4. Events Change, People Transition  The issue is not so much “change” as it is “transition”  To be a positive force, change must involve transition  Understanding the human side of change is vital  The process is more about helping people move and grow than altering events 4 W. Bridges (1993, 2003); B. Ehren (2005)

5. Considerations in Transition...  Legal Rights & Responsibilities  Strategic Planning  Training  Campus Resources  Advocacy and Support  Technology and Universal Design Things to consider throughout the presentation based upon your role..

6. LawApplies toMandates Section 504Federal, State and Local government, Educational agencies, Companies (Corporate – Private), any facility receiving Federal funds No otherwise qualified individual with a disability shall, solely by reason of his/ her disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity of a public entity. Section 508Federal entities and States that have adopted similar regulations Requires that any electronic and information technology (EIT) procured, developed, used or maintained by Federal agencies must be accessible to employees and members of the public with disabilities, unless an undue burden would be imposed on the agency. Section 508 was enacted to: 1) eliminate barriers in information technology, 2) make available new opportunities for people with disabilities, and 3) encourage development of technologies that will help achieve these goals. Rehabilitation Act

7.  1194.21 Software Applications and Operating Systems  1194.22 Web-Based Intranet and Internet Information and Applications  1194.23 Telecommunications Products (If it is a Voice Over Internet Protocol (VOIP) or software then it may also include 1194.21 and/or 1194.22)  1194.24 Video and Multimedia Products (If implemented on the web will also require 1194.22) What is included in Section 508? …. Electronic and Information Technology …. Electronic and Information Technology

8.  1194.25 Self Contained and Closed Products (Ex: Copiers, Fax and Kiosks)  1194.26 Desktop and Portable Computers  1194.31 Functional Performance Criteria (Must be accessible with assistive technology)  1194.41 Information, Documentation and Support (Must also be accessible) **Section 508 only applies to visual, hearing and mobility impairments** 508 Continued …..

9. It depends on the Author/Developer What could I be responsible for? Websites Online Documents Videos (both online and played in class) Telecommunication Applications (used in the classroom setting, taught and/or purchased applications) Printers (Pay for Print), Kiosks IT web and application development services

10. What happens if the author/developer is external to the University? 1. Does the University or Agency fall under Section 508 or W3C regulations? (Some states are beginning to adopt similar regulations to the federal Government. See where you stand: http://accessibility.gtri.gatech.edu/sitid/stateL awAtGlance.php.) http://accessibility.gtri.gatech.edu/sitid/stateL awAtGlance.php 2. Is there mention of accessibility in the contract/RFP or service? (NOTE: The state does not have to have regulations adopted in order for accessibility language to be included) Things to ask yourself or know about your University or College …

11. How Mason is involved Virginia has state-specific laws governing the accessibility of government created and procured technology (Code of Virginia § 2.2- 2012 "Procurement of Information Technology", Code of Virginia § 2.2-3500 "Information Technology Access Act", Code of Virginia § 51.5-1 "Virginians with Disabilities Act"). These have been put into state-wide standards for Universities and agencies, which can be found on the VITA website: http://www.vita.virginia.gov/library/default.as px?id=663 http://www.vita.virginia.gov/library/default.as px?id=663

12. Mason Policy Examples  We've added web accessibility/Section 508 into the Architecture Standards Committee: http://ascreview.gmu.edu/ which drafted Policy 1307, where any technology or development of technology over the cost of $2K is supposed to be submitted for review by the board. http://ascreview.gmu.edu/  The University Information Technology Accessibility Policy 1308 is specific to web accessibility.  Recently – by working with the Web Team we have also drafted policy that will later include any technology or development of technology below the cost of $2K to be submitted for review by the team in which accessibility is included.  To view Policies please visit: http://universitypolicy.gmu.edu/http://universitypolicy.gmu.edu/

13. Does the University or agency fall under Section 508 or W3C regulations?  Rather the accommodations need to be worked out with the Office of Disability Services or American with Disabilities Act Office.  For example: If an individual with a disability is required to use an inaccessible technology in order to complete desired work, an accommodation must be made.  This could be anything from a visually impaired students using an inaccessible software for Distant Education classes, to an IT class learning how to use wikis and requiring students to use 1 of 3, none of which are accessible rather than allowing the student to choose an accessible version of their choice.  All rules and regulations from Section 504 now apply.  A PERFECT example: National Federation of the Blind files Complaint against Penn State, November 2010 resolved Oct. 2011National Federation of the Blind files Complaint against Penn State, November 2010 If the state has not yet adopted accessibility regulations, it does not mean you’re off the hook!

14. Does the University or agency fall under Section 508 or W3C regulations?  When were the regulations put in place? (Is there a timeline for accessibility changes to be made?)  When were products purchased before or after regulations were in place and what can you do about it?  Do you know about resources available on your campus or if other offices/departments are working towards accessibility?  What additional rights do the students have if technology isn’t accessible?  Is there contract language in place stating that the developer/vendor must meet standards and regulations?  Is there policy stating new standards and regulations are in place and must be met? If so, were they referenced? Things to think about if the state has adopted accessibility regulations ………….

15.  Review the contract – is there any mention of accessibility?  Try contacting the company and asking if they know what accessibility and compliance standards are. (Voluntary Product Accessibility Template - VPAT)Voluntary Product Accessibility Template - VPAT  Example statement: “If you work with us now to make the necessary changes, it will help beat competition later because standards are met.”  Work with other Universities, Agencies or like companies and form user groups to keep a list of problems and contact the vendor as a group. Power in Numbers!  Are you or your college a member of EduCause? If so join the ITACCESS Group: http://www.educause.edu/groups/itaccess http://www.educause.edu/groups/itaccess What do you do if you’re looking to purchase or use a 3 rd party application or website?

16. Now to internal responsibility  Teaching Faculty and Staff  Administration Offices  IT Professionals  Managers  Developers  Procurement/Purchasing Internal Responsibility

17. Administration – It is easier when it starts from the top down  President’s Office  Provost’s Office  Senior Vice President’s Office  Deans and Directors  President’s Council  Admissions and Registrars  Human Resources and Payroll  University Relations/Policy  Fiscal Services EVERYONE is involved and ANYONE can be effected!

18. Most common barriers:  University wide Applications  HR paperwork and application  Admissions applications and paperwork  Procurement/Contract language  Overall Higher Administration Support  Department/Organizational Websites

19. Do you use a Learning Management System (LMS)? Do you design or post documents of videos on the web? Do you use technology for your class assignments? Are you the author of a book used in class? Do you use visuals in the classroom that give important info pertaining to the class? Do you use webinars, other classroom capture or conference technology? Roles and Responsibilities: How are you involved with accessibility?

20. Do you influence or decide on technology purchases? Do you develop websites, applications or documents? Do you oversee computer classroom settings? Do you manage others who may work on the above mentioned? Do you work in multimedia or telecommunications? Do you use or help faculty use webinars, other classroom capture or conference technology? Roles and Responsibilities: How are you involved with accessibility?

21. If you answered “Yes” to any of these questions, you may be ….. Posting, Distributing, Creating/Developing, Using, Maintaining …… Inaccessible material!!

22. Is there accessibility language included in contracts? Are vendors required to provide documentation on accessibility? EX: VPAT Is there an Accessibility Specialist that is included in review of all purchased technology? Is there a Committee or Group that oversees projects and reviews for Accessibility? If so, do you get feed back from them? Roles and Responsibilities: How are you involved with accessibility?

23. If you answered “No” to any of these questions, you may be allowing inaccessible products to be ….. Purchased, Developed, Maintained, Used …… By individuals with disabilities

24. Web Accessibility

25. Examples of design requirements for people with different kinds of disabilities include:  Visual:  described graphics or video;  well marked-up tables or frames;  keyboard support, screen reader compatibility;  Hearing:  captioning for audio, supplemental illustration;  Physical, Speech:  keyboard or single-switch support;  alternatives for speech input on voice portals;  Cognitive, Neurological:  consistent navigation, tab order, appropriate language level;  illustration; no flickering or strobing designs.

26. Impacts of the Web on Disabilities  The Web has become a key resource for:  classroom education, distance learning,  job searching, workplace interaction,  civic participation, government services,  news, information, commerce, entertainment,  It is displacing traditional sources of information and interaction --  schools, libraries, print materials, discourse of the workplace;  some of the traditional resources were accessible; some not.  An accessible Web means unprecedented access to information for people with disabilities. Impacts of the web on accessibility

27. How to Ensure Accessibility and Compliance Administration, Purchasing/Procurement, Program Managers and IT  Building the accessibility requirements early into the project  GSA Buy Accessible Wizard http://www.buyaccessible.gov/  Section 508/Accessibility Trainings  Voluntary Product Accessibility Template (VPAT)  Policy or other documentation providing Accessibility requirements.

28. Illinois Accessible Web Publishing Wizard for Microsoft Office Adobe Professional v. 8.0 or higher NetCentric CommonLook Section 508 Adobe Plug-In PDF Accessibility Wizard (PAW) DeQue – WorldSpace, Ramp and UnDoc HiSoftware – AccMonitor Accessibility Module SSBBartGroup – Accessibility Management Platform CourseAvenue Accessibility Tools For Faculty/Staff, Developers, Webmasters and Content Reviewers

29. Multimedia, Radio and Television Faculty/Staff and Students Free Captioning Tools Cost Captioning Tools MAGpie Subtitle Workshop Captionate (For Flash) World Caption (Mac) CapScribe (Mac) dotSub SubTitle Horse CaptionTube Overstream vSync Bookmarklet Easy YouTube Caption Creator DocSoft AutomaticSync Dragon Naturally Speaking MovCaptioner (Mac)

30. Audio Description Avoid the need for audio description where possible, by assuring that all important information is communicated visually and audibly. Adding more descriptive text into your monologue helps to not require audio description.

31. Free Web Accessibility Tools and Validators Web Accessibility Toolbar WAVE (This also comes as a Firefox Extention) Deque WorldSpace Functional Accessibility Evaluator (FAE) HiSoftware Cynthia Says Total Validator Paciello Group WAT Web Accessibility Inspector

32. Universal Design

33. Universal Design – Everyone Benefits  Accessible Web design contributes to better design for other users:  Multi-modality (support for visual, auditory, tactile access) benefits users of:  mobile phones with small display screens, Web-TV, kiosks.  Multi-modality increases usability of Web sites in different situations:  low bandwidth (images are slow to download);  noisy environments (difficult to hear the audio);  screen-glare (difficult to see the screen);  driving (eyes and hands are "busy").  Redundant text/audio/video can support:  different learning styles; low literacy levels; second-language access.  Style sheets can support:  more efficient page transmission and site maintenance.  Captioning of audio files supports:  better machine indexing of content; faster searching of content.

34. Universal Design Techniques PhysicalTechnological RampsErgonomic Mice & Keyboards Automatic DoorsLarger Computer Monitors (21” +) Ergonomic WorkstationsAccessible Telephones Door/Sink HandlesAccessible Websites Interior DesignTranscripts Accessible ATMs/Vending MachinesClosed Captions Adjustable ChairsAccessible Printers/Copiers Literature Available in Alternative Formats Bundled Software Light SwitchesAccessible Documents, Fillable Forms

35. Universal Design  Built-in tools – PC & Mac, Firefox Browser  Audio Books & e-Books  Bundled tools – Premier & TextHelp  Livescribe Pulse Pen  Inspiration – Webspiration  Docsoft  Web

36. Built-in tools  PC  Keyboard shortcuts  Magnifier  Contrast settings  Narrator  On screen keyboard  Mouse keys, filter keys, sticky keys  Dictionary, thesaurus, spelling /grammar check  Ease of Access Center  Speech recognition  Text size  Touch  Mac  Keyboard shortcuts  Magnification  Contrast settings  VoiceOver  Mouse Keys, Slow Keys, Sticky Keys  Text to speech  Talking calculator & clock  On screen keyboard  Inkwell  Dictionary, thesaurus, spelling /grammar check, word completion  Speech recognition

37. Firefox  Some accessibility features are dependent on the version of Firefox  Free accessibility add-ons  Firefox Accessibility Extension  Glazoom – magnifier  No color  N-Abled Web Accessibility Toolbar  Page Zoom Buttons  Extensions for Firefox:  Fire Vox – screen reader  MozBraille – screen reader (beta at present, not yet fully accessible – plans to offer Braille, text to speech and magnified output) Image from - http://www.mozilla.com/en-US/http://www.mozilla.com/en-US/ Adobe Reader & Acrobat  “Read Out Loud”

38. Bundled tools  TextHelp Read & Write  PC and Mac versions  Reading and writing tools  Helpful for ESL  MP3 creation  Voice recognition  Research tools  Inspiration-like tool  DAISY Reader

39. Livescribe Pulse Pen  Smartpen records and links audio to what you write, so you never miss a word during lectures or meetings.  Pen can be docked to computer and notes downloaded to computer (“LiveScribe Desktop”)  MyScript software converts handwritten notes into digital text  2 GB, 4GB and 8 GB models  Paper can now be printed on LaserJet printers  Cost: $100 - $200 (2GB-8GB) Photo taken from http://www.livescribe.com.http://www.livescribe.com

40. Inspiration – Mind Mapping Image from http://www.mywebspiration.com/exampleshttp://www.mywebspiration.com/examples

41. Docsoft – ATI’s Captioning Project  Closed captioning  Transcription  Synchronization  Hearing Impairments – access  Comprehension, visual learners  Those who have difficulty with note taking  ESL

42. Beginnings  Working closely with  University libraries  Distance Education  Office of Disability Services  Best practices for faculty & instructional designers:  Pick legal media  Pick the most accessible option first  Provide supporting materials  Turn on Closed Captions

43. Process  (Vendors for video description)  Docsoft  Docsoft:AV  Docsoft:TE  Proofing & troubleshooting  Online request system  Research  Library & copyright info  Online searches  NCH software  Prism Video File Converter  SoundTap Streaming Audio Recorder  Debut Video Capture  Golden Videos  Flash Lynx Video Download Software Professional

44. Delivery  Links to captioned videos – using a third- party web hosting server  Folder with asx, smil, wmv and transcript files - SkyDrive, email, flashdrives, or DVDs  Issues with Windows Media, QuickTime, Flash servers  Consistency  Files not able to be housed in the same location  Still working on solution for Macs

45. Progress  Accommodations  Pilot project – Summer 2011/Fall 2011  Training with 2 graduate student assistants  1 Instructional Designer for Distance Education  YouTube  Recordings from our TV station  Other  iTunes U  Promotional materials on Mason website, YouTube & Vimeo  Distance Education  Issues:  Video Description  Delivery of projects  Copyrighted materials – especially large files  Timing and clean up

46. Universal Design is also about  Learning & Teaching Styles  Awareness & Attitudes  Equitable use  Flexibility in use  Simple and intuitive  Perceptible information  Tolerance for error  Low physical effort  Size and space for approach and use

47. Assistive Technology Initiative Web and Software Accessibility and other E&IT: Kara Zirkle, IT Accessibility Coordinator, phone:703-993-9815 or kzirkle1@gmu.edu kzirkle1@gmu.edu Accessible Media and Alternative Text (electronic, Braille, large print, etc.): Liz Miller, Accessible Media Coordinator, phone: 703-993-4372 or emillerf@gmu.edu emillerf@gmu.edu George Mason University, 4400 University Drive, MSN 6A11, Aquia Building, Room 238, Fairfax, VA 22030 Phone: 703-993-4329 Fax: 703-993-4743 ati@gmu.edu Website: http://ati.gmu.eduati@gmu.edu http://ati.gmu.edu PowerPoint may be downloaded at: http://webaccessibility.gmu.edu/accessibility_training http://webaccessibility.gmu.edu/accessibility_training QUESTIONS??