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Communication & Leadership: From Club to Career Presented By: Jeanne Heil, DTM Keith Nielsen, DTM
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www.toastmasters.org Club Mission Statement We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth.
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www.toastmasters.org Communication is the imparting or exchanging of information or news. Successful communication includes: Sender Receiver Common Understanding
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www.toastmasters.org Ask yourself… Who do you communicate with in your club? What do you communicate about? When do you communicate with your club? Where do you communicate with your club? How do you communicate with your club? Why do you communicate with your club? Communication Starts in Our Clubs
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www.toastmasters.org Successful communication includes: Sender Receiver Common Understanding Communication Starts in Our Clubs
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www.toastmasters.org Effective Communication Before The Meeting Confirm the agenda/roles Speakers and Evaluators Speakers and Toastmaster Sergeant At Arms Presiding Officer
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www.toastmasters.org Effective Communication During The Meeting Toastmaster Speakers General Evaluator Evaluators Grammarian Timer Presiding Officer
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www.toastmasters.org Effective Communication After The Meeting Toastmaster Speakers and Evaluators President Vice President Education Others?
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www.toastmasters.org Speaking Listening Communicating Beyond Your Club
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www.toastmasters.org Interpersonal skills Conflict Resolution Reaching a consensus Giving Feedback Receiving Feedback Presentations Facilitating Discussions Leading a meeting Delivering a message Communicating Beyond Your Club
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www.toastmasters.org Communication Skills In Action Toastmasters Club Toastmaster Speaker Evaluator Grammarian Table Topics Master Table Topics Respondent Home/Work Time Management Delivering a Message Constructive Feedback Listening/Teaching Meeting Preparation Impromptu Speaking
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www.toastmasters.org Leadership The art of getting someone else to do something you want done because he wants to do it. ~Dwight D. Eisenhower
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www.toastmasters.org Leaders Are: Emotionally Mature Independent Strong Willed Courageous Ambitious Resilient Charismatic Effective Leaders
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www.toastmasters.org Leaders Are: Quick Knowledgeable Good Judges Foreseeing Centered with strong values Deliberate in their leadership STYLE Effective Leaders
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www.toastmasters.org Leadership Style is a consistent and distinctive pattern of behavior on the part of the person acting in the leadership role. Determining Your Style How you think How you influence others How you guide day-to-day actions How you employ structure Leadership Style
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www.toastmasters.org Your leadership style has an enormous influence on your team’s effectiveness. What is your leadership style? What does your team perceive as your leadership style? Leadership Style
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www.toastmasters.org Reflection - The Thinkers Evaluate the situation Clarify the vision Set the direction Establish priorities Influence – The Salesmen Mobilize the skills of the team Use personal persuasion Idea selling Hands on interaction Four Components of Leadership Style
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www.toastmasters.org Action - The Doers Highly Directive or Highly Permissive Direct the team’s activities Allow the team to act on its own Structure – The Process People Create structure and procedures Assigning responsibilities Communicating Problem solving Managing resources Four Components of Leadership Style
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www.toastmasters.org These four key components – Reflection, Influence, Action Structure – overlap and combine to become a person’s distinctive leadership style. Four Components of Leadership Style
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www.toastmasters.org ReflectionStructureInfluenceAction Four Components of Leadership Style
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www.toastmasters.org Leadership in Action Club Level President VP Education VP Membership VP Public Relations Treasurer Secretary Sergeant At Arms Immediate Past President Home/Work Team Building Organization Recruiting Celebration Budgeting Record Keeping Time Management Mentoring
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www.toastmasters.org Area Governor Division Governor District Secretary District Treasurer Lt. Governor Marketing Lt. Governor Education & Training District Governor Regional Advisor International Director Leadership Beyond Your Club
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www.toastmasters.org 6 - “I admit I made a mistake” 5 – “You did a good job” 4 – “What is your opinion?” 3 – “If you please” 2 – “Thank you!” 1 – “WE” Least important word – “I” The Most Important Words
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www.toastmasters.org Practice in your clubs Refine your skills Expand beyond your club “Let us share with others the benefits we have gained for ourselves.” ~Ralph C. Smedley Communication and Leadership
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