1. JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy. 1 Website and Multimedia Accessibility

2. Website/Multimedia Accessibility Overview 1. About JAN 2. Best Practices 3. SNAP Tool Example 4. Questions 2

3. Website/Multimedia Accessibility Consultation  Job Accommodations  All industries  All job categories  All impairments  Employment Legislation  Americans with Disabilities Act  Rehabilitation Act 3

4. Website/Multimedia Accessibility Technical Assistance  Free  National  Easy to Use  Audience Focused  Employers  Individuals  Service Providers  Others 4

5. Website/Multimedia Accessibility Knowledge Exchange  Over 40,000 Contacts  Telephone  Email  JAN on Demand  Live Chat  Social Networks 5

6. Website/Multimedia Accessibility Knowledge Exchange  Over 3.5 million Webpage Requests  News (subscribe@AskJAN.org)  Publications and Resources  JAN en Español 6

7. Work As Your Partner  Accessible Video/Audio  Accessible Documents  Accessible Webcasts/Webinars  Accessible Distance Education  Accessible Social Networks  Accessible Online Application Systems  Accessible Websites Where to start? Be aware. Website/Multimedia Accessibility 7

8. Best Practices Website/Multimedia Accessibility 8

9. 1. Review distance learning and online application systems.  Responsibility: Provide usable and understandable alternatives.  Example: Explain to students, employees, and applicants with disabilities how they can get help using the online system and how to request reasonable accommodation. 9 Website/Multimedia Accessibility

10. 10 Website/Multimedia Accessibility Reasonable Accommodation Distance learning students with disabilities may contact XXX coordinators via telephone, fax, e- mail, and other means to request and arrange for accommodations.

11. Welcome to the Hiring Center Please read the following statement carefully: XXXXX offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact any member of management at your nearest XXXXX facility. XXXXX is an Equal Opportunity Employer- By Choice. Website/Multimedia Accessibility 11

12. Website/Multimedia Accessibility XXXXX 12

13. 2. Use text descriptions for visual material.  Responsibility: Know the difference between essential and repetitive text descriptions; descriptions for nonessential visual material are unnecessary.  Example: Images containing content are treated differently than those with bullets. 13 Website/Multimedia Accessibility

14. 3. Caption audio and video.  Responsibility: A determination of open, closed, and/or audio captions must be made based on audience, venue for distribution, and script.  Example: The JAN YouTube script includes descriptive captions. 14 Website/Multimedia Accessibility

15. 4. Maintain consistent page design.  Responsibility: Headers, footers, content, and page navigation should be included in style sheets and given a skip option if applicable. Cognitive-related design elements are the most often overlooked.  Example: Dropdowns/footers should not vary. 15 Website/Multimedia Accessibility

16. 5. Minimize reliance on color.  Responsibility: Use computer generated testers to show visually what sites will look like to others.  Example: Red/green and blue/yellow are often misinterpreted. 16 Website/Multimedia Accessibility

17. 6. Allow keyboard navigation.  Responsibility: Usability tests can ensure tab order fits the user’s needs.  Example: Built-in tab order may need overridden. 17 Website/Multimedia Accessibility

18. 7. Program items with audio, video, and motion elements with controls.  Responsibility: Stop, go, pause, and volume elements should be tested “hands-on.”  Example: Skins may not accurately indicate ability to control elements. 18 Website/Multimedia Accessibility

19. 8. Program the default human language of each page.  Responsibility: The need to analyze accurate content to a user is not a judgment call.  Example: Use assistive technologies such as Braille translators and screen reading software. 19 Website/Multimedia Accessibility <!DOCTYPE HTML PUBLIC "- //W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/lo ose.dtd"> <!DOCTYPE HTML PUBLIC "- //W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/lo ose.dtd">

20. 9. Provide users with accessible documents.  Responsibility: To fully test documents for accessibility, they need to be accessed and reviewed for logical order and descriptions.  Example: Use free screen reading software to review documents. 20 Website/Multimedia Accessibility http://www.nvda-project.org/

21. 10. Evaluate the Website.  Responsibility: Automatic checking is not a substitute for manually testing a Website for accessibility.  Example: Use tools to test with multiple versions of browsers. 21 Website/Multimedia Accessibility

22. SNAP Your Online System Into Shape 1) Select your team, 2) No is not an answer, 3) Accept challenges, and 4) Prioritize accessibility first. 22 Website/Multimedia Accessibility

23.  green (fully accessible)  yellow (partially accessible)  red (inaccessible) flags  not applicable (NA) 23 STEP #RESULTDESCRIPTIONRELEVANCE STEPS FOR ANALYSIS Website/Multimedia Accessibility

24. 24 1 GREEN Does the site allow navigation with a screen reader? Website/Multimedia Accessibility 2 GREEN Does the site provide text alternatives for all non-text content?

25. 25 3 GREEN Does the site provide accessible multimedia (audio/visual (A/V) or alternatives) that allow users to understand the content? Website/Multimedia Accessibility

26. 26 4 GREEN Does the site use other means of conveying information besides color? Website/Multimedia Accessibility

27. 27 5 GREEN Does the site allow users to lower the volume or completely turn off any background audio content? Website/Multimedia Accessibility

28. 28 6 GREEN Does the site allow navigation by a user who does not use a mouse? 7 GREEN Does the site provide users with enough time to read, understand, and interact with online content? 8 GREEN Does the site avoid content that flashes or blinks too quickly? Website/Multimedia Accessibility

29. 29 9 GREEN Does the site allow the default human language of each page to be programmatically determined? Website/Multimedia Accessibility

30. 30 10 GREEN Does the site present content in an organized manner that avoids unexplained changes in context? 11 GREEN Does the site help users avoid and correct mistakes? Website/Multimedia Accessibility

31. 31 12 GREEN Does the site allow users to skip repetitive content? 13 GREEN Does the site provide fully accessible PDFs, PowerPoint documents, and online forms? Website/Multimedia Accessibility

32. 32 14 RED NOTE: Not found Does the site display the school’s equal opportunity (EO) statement? 15 RED NOTE: Not found Does the site explain to students with disabilities how they can get help using it and where to get reasonable accommodation if needed? Website/Multimedia Accessibility

33. Big Picture Website/Multimedia Accessibility 33

34.  Include accessibility in the initial phases of purchasing, contracting, implementing, and updating  Make students, faculty, and applicants aware that they have accommodation choices  Use JAN for low-cost solutions, referrals, assistive technologies, and other technical assistance  Understand that 508-compliant is not always enough  Reinforce that traditional accommodations may not translate directly to electronic communications  Have an overall process (with SNAP Tool) that includes IT, disability services, students with disabilities, finance, and ADA coordinator 34 Website/Multimedia Accessibility

35. Accessibility Issues: Individual Specific  Vision impairments – Descriptions for images, pictures, tables in text or in audio  Hearing impairments – Captions, transcripts, volume control  Mobility/dexterity impairments – Timed responses, browser compatibility for keyboard alternatives for mouse commands, tab order  Cognitive impairments – Text to audio, distracting visuals, silence audio, complex language, lack of graphics, lack of clear and consistent organization 35 Website/Multimedia Accessibility

36.  ADA Amendments Act of 2008 (ADAAA)  Section 503 of the Rehabilitation Act  OCR Letters & Court Cases  NPRM for Web Accessibility Delayed 36 Website/Multimedia Accessibility

37. Questions 37 Website/Multimedia Accessibility

38. Contact  (800)526-7234 (V) & (877)781-9403 (TTY)  AskJAN.org & jan@askjan.org 38 Website/Multimedia Accessibility