1. Urbina Consulting Conditional Content Graphics This work is licensed under the Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/. Are we a match? Check on urbinaconsulting.com/about-you

2. @nozurbina Section Deliverable Product A, Product B, Product C, Operation, Maintenance Deliverable

3. @nozurbina Whatever you make Operate Product C Product A Product B

4. @nozurbina Infrastructure Product A 714 Product A 713 Region 1 Produc t B NN Install Configure Region 2 Product B X81 Upgrade Product B X82 Comment Region 3 Product B Whatever you make Operate Product C Product A Product B

5. @nozurbina API References Ref1 Ref2 Ref3 Ref4 Ref5 Ref6 Ref7 Ref8 Ref9 Product A & B Product C Product A& C Product C & B Product C & B Product A Product B Prod. A & C & B API References Product A Product B Product C Ref1 Ref2 Ref3 Ref4 Ref5 Ref6 Ref7 Ref8 Ref9

6. @nozurbina Select Projects more on urbinaconsulting.com 10 points to help you decide if you’re a match with Urbina Consulting: urbinaconsulting.com/about-you

7. @nozurbina Noz Urbina, Founder Globally recognised leader in content strategy and customer experience consultancy. Can effectively bridge corporate, technical, and user requirements. Speaks the language of all three. Technology & Life Sciences vertical industry focus: – Medical devices, software, consumer electronics, semiconductors, automotive, pharmaceutical, engineering, telecommunications All types of components and equipment to support all of the above

8. @nozurbina Overview If you have complex product content and diverse audience relationships, and want to improve your customers’ experience, Urbina Consulting has a unique blend of experience and skills to address these challenges in high-tech enterprises, complex publishing environments, and regulated industries. Noz Urbina is a globally recognised leader in the field of content strategy and customer experience consultancy that can effectively bridge corporate, technical and user needs and priorities. Speaking the language of all three has been a key asset during a diverse project background covering multi- and omnichannel strategies. He has designed interfaces and processes that have saved organisations hundreds of thousands per year, recommended solutions that have avoided headcount increases, and delivered dozens of budget- winning internal presentations in a language to which executives can relate.

9. @nozurbina Congility Urbina Consulting is co-organiser of Congility events (Congility.com) and has organised seminars, training and road-shows across Europe. Congility was born “X-Pubs” in 2006 and was renamed in 2011 to demonstrate a wider focus on content and communication (content with agility) instead of a narrow focus on technical communication, XML and publishing.

10. @nozurbina Contact Elodie Eudier Project & Communications Manager elodie.eudier@urbinaconsulting.com phn / fax +34 963 238 742 Noz Urbina Founder / Content Strategist noz.urbina@urbinaconsulting.com mob +34 625 467 866 @nozurbina www.urbinaconsulting.com/contact We speak English, French and Spanish at professional or native levels