1. UMassOnline Established by UMass Board of Trustees in 2001 as the system-wide distance education unit Campus units approve courses, assign instructor, schedule, campus CE enrolls Worldwide (& on-campus ) web delivery of course materials Courses are enhanced / blended / fully online Single LMS (BlackBoard Learn) + menu style enhancement technologies 120 “authentic” campus-based degree/certificate programs

2. UMassOnline Organizational Chart (TCO approx $3M plus $1.5M in hosting services by UITS) CEO Chief Technology Officer Integration Services Admin Manager Admin Services Manager Academic Services Programmer/ Analyst Technology Staff Technology Needs Identification Director of Operations Senior Marketing Manager Marketing Specialist Customer Service Coordinator Financial Manager/Busin ess Analyst Bookkeeper (.3) Business Relations Specialist Business Development Coordinator Research and Partnerships Manager

3. FY13 Performance revenues exceeding $75 million; campuses retain >90% modest 5% enrollment increase to approx. 78,000 annual users; Majority Mass. Resident, working adult most rapid increase is for on-campus blended “Brand marketing” generated 68,000 “qualified” new student leads; admission at unit level

4. Goals Access or revenue - or both? UMass universities mix “break-even” undergraduate with “market driven” graduate (especially professional MBA, MPH, DNP, PSM) Student population restricted to enrolled in SUSFL or FL resident or open Course availability for enrolled students (on time degree completion) or Bachelor’s alignment with Associates or educational attainment by working adults Collaboration or redundancy? Course sharing in introductory or lower level courses “Brand” or service?

5. A business unit of the UMass System Office Governance: System level CEO; Campus Provosts as voting Board of Directors Considerations : How will Institute on a single campus, reporting to its provost, ensure that allocations of efforts and scope of operation meet the needs of all universities? Where are decisions on semesterly course offerings, capacities, instructor hires, etc. made? Are common/shared online courses envisioned? Will on-campus instruction in blended courses operate through the Institute or separately?

6. UMOL Operation: Fee-for-Services recovery of Technology TCO; includes “hosted” non-UMass clients; Considerations: Institute receives annual operating allocation - are universities assessed further for usage? Is instructional design envisioned as Institute service to universities? If single LMS are enhancements included or menu at price? ---------- it’s not about the money, but… ------------ Does “net” from discounted tuition remain locally at hosted university? If one university offers course can students across SUSFL enroll? How are spaces allocated and how are charges “squared up”?

7. Questions/Thoughts/ etc.