2. M2M Healthcare Trends Mike Sapien Ovum mike.sapien@ovum.com

3. Observations from CES Many healthcare applications that have embedded wireless Complete solutions versus just the technology demonstrated Patient monitoring and chronic care offers including Diabetes and Heart conditions Cloud and hosted services integrated into many applications

4. Examples from M2M Study AT&T – respiratory, diabetes, medical imaging, flu vacination BT – NHS enhancements, heart home monitoring Orange Business Services – remote care, emergency services, eHealth in Africa Telefonica – telehealth remote care for clinics T-Systems – dialysis system in UK Verizon – patient monitoring, home alert system

5. M2M Ecosystem Elements Connectivity Billing and reporting Hardware manufacture Customer care Hardware customisation and testing Consulting and technical sales Applications development Connectivity support Applications support Solution monitoring/reporting Device provisioning and installation Integration of M2M solution

6. B2B2C – Rise of the patient B2BB2B2C Manufacturing Healthcare Utilities Automotive Supply chain monitoring Smart grid Where’s my parcel? Fleet & asset management Smart cars: vehicle telemetry, entertainment, emergency service support, fuel efficiency monitoring Smart homes: appliance monitoring & diagnostics, home security Personal health monitoring, personal safety, drug compliance Public surveillance, road pricing Health asset management e-readers, digital photo frames Government Logistics Insurance Retail Vehicle telematics PAYD insurance, health insurance Home & consumer electronics Point-of-Sale Consumer energy services Delivery tracking Smart metering Domotics: consumer smart home services Digital signage Increasing involvement of end user

7. Summary M2M telehealth solutions are growing in many parts of the world now. Carriers are taking on more and more of the ecosystem elements (and branding solutions) Ecosystem partners and strategic relationships are still required and growing B2B2C is continuing to emerge in healthcare Cloud services integrated in many applications