1. E-Mail Etiquette Dr. Michael Stachiw Format International, Inc.

2. E-Mail Etiquette Etiquette – is defined as: “the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life” From www.Webster.com

3. E-Mail Etiquette Things to do when sending e-mail: Keep emote icons to a minimum; i.e.., :) Use spell checking. Most e-mail software packages have spell checking and it can be set to check each message before sending

4. E-Mail Etiquette

5. Things to do when sending e-mail: Zip attached files. Three reasons for this: Reduces file size Protects against firewalls stripping attachments If multiple attached files, makes easier to unpack

6. E-Mail Etiquette Things to do when sending e-mail: Before sending large attachments, send a short message to the recipient informing them of what you are about to do, and wait for their response. Remember we still have people on dial- up

7. E-Mail Etiquette Things to do when sending e-mail: Be sure to complete the subject line of the email, and please do not use the following as subjects: Hi HAPPY NEW YEAR TO YOU MY DEAR FRIEND!!!!

8. E-Mail Etiquette Things to do when sending e-mail: Remember the written word, unlike a conversation, can be interpreted/mis- interpreted very easily. Choose your words carefully.

9. E-Mail Etiquette Things to do when sending e-mail: Also, do not capitalize (i.e.., ALL UPPERCASE) unless you really mean it. “CALL ME!” is interpreted differently than “call me.”

10. E-Mail Etiquette Things to do when receiving e-mail: Even if you don’t have time to “fully” respond to an email, be sure to let the sender know you have received it!

11. E-Mail Etiquette If you have any questions, please do not hesitate to contact me. Dr. Michael Stachiw 314-428-4102 stachiwma@worldnet.att.net