1. Technical Training Embry-Riddle Aeronautical University Chapter 11

2. Technical Training  Introduction  Organization  Training for Aviation Maintenance l Formal Training; Organizational Training; Manufacturer or vendor Training; Quality Training; On-the-job Training; Upgrade Training; and Refresher Training  Maintenance Resources Management  Airframe Manufacturer’s Training Courses  Other Airline Training Courses  Summary

3. IntroductionIntroduction  An airline is responsible for the proper training of all its personnel.  Significant portion is accomplished prior to being hired l Sanctioned and license issued by FAA

4. IntroductionIntroduction  Eligibility for an A&P license (FAR 65.71) l At least 18 yrs old l Read, write, speak, and understand English language l Passed all prescribed tests within 24-month period l Comply with FAR requirements for the desired rating  This only “opens door” – basic training l Specific airline equipment and servicing taught and documented l Training currency is important  Orientation l Train on airline’s specific policies, procedures, paperwork and equipment l Over time more training will occur l All must be documented with qualifications and licenses and monitored and updated as required

5.  Size of training department varies in proportion to size of organization  Responsibility remains the same l Provide training required either through existing airline courses or by arranging any new or one-time courses to accommodate needs l Instructors can be full-time or specialists from with M&E  Training coordinator should properly address any training needs that arise through quality audits, the reliability program, addition of new personnel or new equipment/procedures  Monitor licenses and qualification requirements  To maintain standards, must answer to QA in the performance of training duties Organization

6.  Formal Training l New hires come from FAA A&P schools, technical/trade schools, or from the military l Tech/trade school grads and military personnel must arrange with FAA for the necessary tests l Some airlines hire on and train at their airline, contractor airlines or FAA approved schools.  Organizational Training l Covers the airline’s basic policies and procedures, paperwork, and specific aviation systems/equipment in use by the airline l All training should address the safety and human factors issues Training for Aviation Maintenance

7.  Manufacturer Training l Airframe, engine, and aircraft equipment manufacturers offer specialized training on their products or activities related to their products l Airlines arrange for trng and monitor the activity  Quality Training l QA auditors require training in auditing procedures and techniques and refresher training on regulations, policies l Inspectors need inspection training and tool and equipment calibration – includes designated techs/mechanics (CDIs) Training for Aviation Maintenance

8.  On-job-training (OJT) l Some simple maintenance tasks only require OJT to become certified/qualified l Certified mechanics, OJT may be for upgrade or refresher training l ALL OJT must be documented  Upgrade Training l When new equipment/aircraft or procedures are introduced – must be held to upgrade licenses/quals/certs  Refresher Training l Mechanics/technician is “rusty” to review or reverify skills/knowledge l Conducted on an “as needed basis” by the organization Training for Aviation Maintenance

9. Maintenance Resources Management  Training organization is responsible for developing human factors course (HF).  FAA Advisory Circular AC 120-72, maintenance resource management (MRM) training to outline the requirements for HF training – Appendix 1

10. Airframe Manufacturer’s Training Courses  Part of the purchase price for an aircraft are manufacturer training classes on that type/model/series of aircraft  Partially different or upgrades only the differences need be addressed l Can be done locally  Special courses may be taught at manufacturer’s facility l Engine condition monitoring (ECM) – computer monitoring program l Extended range operations with two engine airplanes (ETOPS) l Corrosion protection and control program (CPCP) l Nondestructive test and inspection techniques (NDT/NDI) l Aviation safety l Reliability programs  ALL must be documented in training records

11. Other Airline Training Courses  One time or as needed can occur at anytime – key must be documented  NOTES: l Training deficiencies among certificated mechanics and technicians can jeopardize their certification and the airline’s operations certificate l M&E must maintain control over training and be proactive and continuous in the development of its personnel l Document! Document! Document!

12. Questions?Questions?