1. Making Shared Spaces Work: The Science & Magic Sharing for Social Change, Toronto, June 18, 2008 Ken Coulter, Community Quality Improvement Eli Malinsky, Centre for Social Innovation

2. Part 1: Getting Started (Ken) A. Structuring the Deal Different sales pitch for different players Who’s on First? Order of approach for the steering committee/board Avoid Analysis Paralysis –a good plan needs to be converted to action

3. Part 1: Getting Started (Ken) B. Site Selection Beware of NIMBYs Dreams versus reality – what you want and what you get can be different Activities help determine location

4. Part 1: Getting Started (Ken) C. Skills & Experience Staff leadership and team  CEO  Finances  Programming  Public Relations Refer to Steering Committee and Board check list

6. Reflections (Eli)

7. Part 1: Getting Started (Eli) A. Structuring the Deal Third party operator Thorough and sound projections Seek multiple sources of funding and financing

8. Part 1: Getting Started (Eli) B. Site Selection The Basics Landlord History & Spirit Light & Aesthetics

9. Part 1: Getting Started (Eli) C. Skills & Experience Leadership & vision Business & management Customer service & sales

10. Reflections (Ken)

11. Part 2: Getting off the Ground (Eli) A. Design Design equally for community and the bottom line Transparency Unstructured (inviting) space

12. Part 2: Getting off the Ground (Eli) B. Tenant Recruitment & Selection Information sessions Select on vision Don’t sell office space Enthusiastic neighbours

13. Part 2: Getting off the Ground (Eli) C. Shared Services The Formula Start simple Tread carefully with technology

14. Reflections (Ken)

15. Part 2: Getting off the Ground (Ken) A. Design Green Tenant participation in design Activities – admin versus program Storage storage storage

16. Part 2: Getting off the Ground (Ken) B. Tenant Recruitment & Selection

17. Part 2: Getting off the Ground (Ken) C. Shared Services Multifunctional space Office services/bulk purchasing agreements Communication networks Consulting services

18. Reflections (Eli)

19. Part 3: Keeping it Going (Ken) A. Community Animation MBWA Upkeep and maintenance – aesthetic and functional appeal Stimulate social engagement

20. Part 3: Keeping it Going (Ken) B. Community Connections & Impact Model for collaboration Catalyst for re-development Connect all segments of society – rich and poor, business and charity

21. Part 3: Keeping it Going (Ken) C. Sustainability Sharing the risk among partners Innovative approaches to legal structure Diversity of tenants

22. Reflections (Eli)

23. Part 3: Keeping it Going (Eli) A. Community Animation Dedicated attention Physical, social and virtual Enable (don’t force) participation

24. Part 3: Keeping it Going (Eli) B. Community Connections & Impact Create a brand and brand experience Event spaces serve multiple purposes Partner partner partner (deliver deliver deliver)

25. Part 3: Keeping it Going (Eli) C. Sustainability Different spaces for different needs From work space to platform Small & diverse

26. Reflections (Ken)

27. Questions?