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Sports & Entertainment Marketing I 2.04
Understanding data-collection methods to evaluate their appropriateness for the research problem/issue. Sports & Entertainment Marketing I 2.04
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Types of Data Primary Data
Data collected by the researcher first hand specifically for the purpose of the study Secondary Data Data collected by someone other than the user
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Qualitative Data Deals with descriptions.
Data can be observed but not measured. Colors, textures, smells, tastes, appearance, beauty, etc. Qualitative → Quality
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Quantitative Data Deals with numbers. Data which can be measured.
Length, height, area, volume, weight, speed, time, temperature, humidity, sound levels, cost, members, ages, etc. Quantitative → Quantity
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Sources of Internal Records
Budgets Schedules Call reports Order/shipping/billing records Sales reports Customer complaints/requests
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External Data Data the originates outside the organization for which the research is being done More difficult because the data has much greater variety & you have more sources Outside data may be biased Common Sources: Government agencies Trade/industrial associations
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Why do marketers use external data?
Economical Efficient Provides a basis for comparison Fills in the gaps in primary information Improves understanding of the problem
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Info Available from External Sources
Political Economical Social Technological Environmental (Physical) Legal Demographic
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E-Marketers Use external information to help guide their efforts
Use digital customer information such as clickstream data Gives webmasters a view of what users are viewing Raises serious security concerns Data sold as a way to increase revenue
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