1. ABC’s of Backgrounds Presented by Julie Russell, VP Operations DIVERSIFIED investigations, llc

2. Introduction Julie Russell 12 Years with City of Appleton PD Founder of DIVERSIFIED-2002 22+ years investigative experience Over 20,000 backgrounds conducted Nancy Lamers 17 years with City of Appleton PD Responsible for running police candidate backgrounds Over 10,000 backgrounds conducted

3. Kelly Dartsch Former 911-Dispatcher Bachelor’s Degree in Criminal Justice 4 years of background experience with DIVERSIFIED

4. Objectives Queries to use Queries to use Who should you screen? Who should you screen? How often should you screen? How often should you screen? Releases to use Releases to use Releases Consents to use Consents to use Consents FCRA rights FCRA rights –Pre-Adverse –Adverse –Consumer Report Costs? Costs? Liability Liability

5. Types of Queries…

6. Online backgrounds…

8. ABC’s… Criminal records originate at the county level Criminal records originate at the county level Statewide criminal records (CIB) depend on information being sent by the county (WI) Time delay Statewide criminal records (CIB) depend on information being sent by the county (WI) Time delay National databases depend on States National databases depend on States County records are the best… HOWEVER County records are the best… HOWEVER

9. ABC’s… SS and ADDRESS Verify SS and ADDRESS Verify SS and ADDRESS Verify SS and ADDRESS Verify WI CCAP WI CCAP WI CCAP WI CCAP WI DOT WI DOT WI DOT WI DOT National SORP National SORP National SORP National SORP WI CIB WI CIB WI CIB WI CIB USA Cops USA Cops USA Cops USA Cops Public Links Public Links Public Links Public Links

10. Identifying Gaps… Other States Other States –California California –Ohio Ohio National Background claims…

11. More gaps… Out of County/International Out of County/International –Research time –Honesty from other countries??? –Cost –TAT –Legality

12. More Gaps… Municipal Courts Municipal Courts WI CCAP and WI CIB discrepancies WI CCAP and WI CIB discrepancies Spelling of names Spelling of names Alias Alias Expunge Expunge Pardons Pardons County/City/State records County/City/State records Suspects Suspects

13. Who should you screen? Employees Employees volunteers volunteers

14. How often to screen? Industry standard Industry standard Can’t screen and done Can’t screen and done

15. Releases Consent to do background Consent to do background Release to information providers Release to information providers Add language to assure references Add language to assure references

16. Examples… 2119 Degree 2119 Degree 2119 Training 2119 Criminal History

17. More Examples 4613 CIB Record 4613 CIB Record 4613 CIB Record 4613 CIB Record 4613 CCAP 4613 CCAP 4613 Police Report 4613 Police Report

18. More Examples… 545 WI CIB 545 WI CIB 545 WI CCAP 545 WI CCAP 545 Wausau PD 545 Wausau PD 545 Marathon County 545 Marathon County

19. More Examples… 571 Multiple CM and pending CF 571 Multiple CM and pending CF 571 Interview by phone 571 Interview by phone

20. More Examples… 603 WI CCAP Clear 603 WI CCAP Clear 603 Winnebago County SU in Drug case 603 Winnebago County SU in Drug case

21. More Examples … 609 WI CCAP 609 WI CCAP 609 Greenfield 609 Greenfield 609 West Allis 609 West Allis

22. More Examples… 658 WI CCAP no drug case 658 WI CCAP no drug case 658 Possess MJ and drug offense 658 Possess MJ and drug offense

23. More Examples … 665 WI CCAP 665 WI CCAP 665 Warrant 665 Warrant

24. More Examples … 840 WI CIB clear 840 WI CIB clear 840 WI SORP clear 840 WI SORP clear 840 WI SORP record 840 WI SORP record 840 Nat’l SORP w/spaces 840 Nat’l SORP w/spaces

25. More Examples… 1290 WI CCAP 1290 WI CCAP 1290 WI CIB 1290 WI CIB 1290 Dane County 1290 Dane County

26. More Examples… 895 WI CCAP 895 WI CCAP 895 WI CCAP record 895 WI CCAP record 895 WI CIB 895 WI CIB 895 Grand Chute 895 Grand Chute 895 Ashland County 895 Ashland County

27. Evaluate your program… What queries do you currently do? What queries do you currently do? Does an outside agency do them? Does an outside agency do them? Do they claim they are doing national checks? Do they claim they are doing national checks? Do they do more than just check the state criminal history Do they do more than just check the state criminal history Bare minimum do they check at the county level? Bare minimum do they check at the county level?

28. Evaluate your program… Will your vendor conduct follow up interviews if needed? Will your vendor conduct follow up interviews if needed? What is the TAT? What is the TAT? What is the cost? What is the cost? How often to redo background? How often to redo background?

29. Basic Background… SS and Address Verification SS and Address Verification WI CCAP WI CCAP WI CIB WI CIB National SORP National SORP County Courts where applicant has lived at least for 7 years County Courts where applicant has lived at least for 7 years Local Police Departments Local Police Departments WI DOT if driving is likely WI DOT if driving is likely

30. Costs… On-line Access and SSN & Address Verification $10.00 On-line Access and SSN & Address Verification $10.00 WI CIB $7 WI CIB $7 WI CCAP $0 WI CCAP $0 WI DOT $5 WI DOT $5 National SORP $0 National SORP $0 Out of State all different Out of State all different Local Law Enforcement varies Local Law Enforcement varies Labor costs $10-50/background Labor costs $10-50/background Total cost: $35-$40/background

31. Employer FCRA Employer FCRA Release/Consent Release/Consent Evaluation of your current Program Evaluation of your current Program

32. Questions… Contact me with any questions… Nancy Lamers 920.886.8160 nlamers@diinv.com