1. BPM based robust e-business application development

2. Participating organisations University of Veszprem, Department of Computer Science University of Veszprem, Department of Tourism Budapest University of Technology and Economics, Department of Measurement and Information Systems Budapest University of Technology and Economics, Centre of Information Technology Balatontourist Tourism and Trade Company Ltd.

3. Objectives Development of novel technology Development of robust e-business applications Improvement of service quality Expansion of e-commerce solutions Efficient and reliable development method Pilot projects

4. E-business systems Huge investments Lot of participants Large number of business processes Complex business processes Computer skills and experience  used in large companies

5. E-business “in-the-small” Smaller investment Lot of participants Plain but multiple business processes Unreliable business processes Lack of computer skill and experiences  heterogeneous, unreliable environment

6. Technical challenge Performance scaling Fair routing Reliability Multi-directional interfaces Accuracy, security Maintenance, operation, monitoring

7. Management challenge Knowledge propagation, marketing measuring Rights (contracts, warranties) Education

8. Scientific challenge Reliability improvement Capacity, performance estimation Unreliable human factors Statistics, trend analysis, data mining Optimisation Tourism business process modelling

9. Application environment private persons (provider) agencies ASP private persons (client) agencies private persons (provider) agencies ASP private persons (client) agencies

10. Suggested development steps Analysis of heterogeneous communication infrastructure Business process modelling Ensure of robust e-business applications Optimisation (capacity, reliability)

11. Benefits Statistics, feedbacks, optimisation Higher-level electronic services Analysis of regional tourism Sense of safety Customised programs New, complex services

12. Innovations BPM based development Failure analysis Robust application development

13. Trends at e-business application development BPM based requirement and process specification –Connection of BPR and BPM –BPM and CASE –New standards (OMG MDA, EDOC) Mathematical model generation Failure modelling Pilot application

14. BPM and CASE BPM = Business Process Modelling Aims: –Aid for analysing business processes –Clear illustrations (BPR) –Simulation, optimisation Start-up model for visual programming UML 1.x: BPM profile

15. OMG MDA Model Driven Architecture PSM Services realisation, containers and platform. Projection on a specific platform(J2EE,.MET, CORBA, Web). UML MOFCWM PIM /PSM Core Languages PIM to PIM Mappings PIM to PSM Mappings Software Development Lifecycle

16. Transformation and modelling Key: transformation Other languages UML Metamodel PIM PSM Mapping techniques PIM Mapping techniques PSM MOF Infrastructure 1..n > Mapping from PIM to PSM Mapping from PIM to PIM > Refactoring from PSM to PIM

17. Partial task: BPM dialect definition ARIS conceptual compatibility UML EDOC semantic compatibility Expressive -> many views –business process, –infrastructure, –organisational, –data, –function, –control

18. Partial task: selection of mathematical paradigm Dataflow formalism Same paradigm like designing security critical systems Qualitative failure modelling: expandable, enumeration type failure set: –{ good, incomplete, syntax error, semantic error } –{ few, adequate, many } –{ early, in time, late, out }

19. Analysis and synthesis Analysis possibilities: –FMEA –formal verifications –failure simulation Synthesis –verification patterns