1. Exchange 2010 Recipient and Mailbox Management IT:Network:Applications

2. Exchange 2010 Administrative Resources Administrative Tasks Administrative Tools Exchange Recipients Defining Email Addresses Managing Mailboxes Mailbox Types Assigning Permissions Outlook Web Access Public Folders

3. Exchange Help File: c:\program files\microsoft\exchange server\v14\bin\exchhelp.chm Or download updated file at: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2685440c-8e55-463a- ab96-102eddf8a7c4&displaylang=en http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2685440c-8e55-463a- ab96-102eddf8a7c4&displaylang=en Exchange TechCenter http://technet.microsoft.com/en-us/library/bb124558.aspx Administrator resources

5. Administrative tasks Recipient Management Tasks Assigning mailbox to user Creating mail-enabled contacts Creating and managing mail groups Managing mail-enabled object properties Basic Monitoring Tasks Checking queues for stalled messages Checking disk space Message washing software (spam) is up to date Running/verifying daily backups Review System/Application event logs

6. Administrative tasks Daily Troubleshooting Tasks Reviewing NDR messages Looking up errors from event logs Security-Related Tasks Saving the Web, SMTP and connectivity logs Email Client Administration Tasks Get Outlook connected Diagnosing Windows Mobile devices

7. Troubleshooting availability Verify services are running Administrative tasks

8. Exchange Management Shell Test Cmdlets Get-excommand test* Administrative tools

9. Exchange Analyzers and Troubleshooters Administrative tools

10. Most Exchange configuration data is stored in AD All Exchange server roles must contact a DC to request its config data This data is stored in special partitions of AD called the configuration partition Config partition is replicated to all other DC’s Roles and their “role” in AD Mailbox Servers—query AD to authenticate users, enumerate perms on mailboxes. Hub Transport—requires access to the GC to lookup up email addressing info, home server info, DL membership info, etc. Client Access—require access to AD to lookup info about home servers for users, ActiveSync, as well as provide proxy connections to AD for clients Unified Messaging—require access to AD to retrieve and play outgoing message. Exchange Management Tools—connect to AD to make configuration changes Outlook clients—retrieve info about address lists and recipient information Exchange and Active Directory

11. Exchange Recipients Exchange provides various types of recipients to fill various needs: Mailbox-enabled Users (mailbox)—has an account in AD and a mailbox in Exchange. Mail-Enabled User—has an account in AD and an external email address. Does not have an Exchange mailbox. Appears in global address list. Ex. Onsite contract employee Mail-Enabled Groups—an AD group that has all appropriate exchange mail attributes including email address. Mail-Enabled Public Folders—public folders are like electronic bulletin boards. They can be tagged with an email address and can receive email. Good for “virtual” shared mailboxes.

12. Defining Email Addresses Email addresses are generated for objects at the time the mail-enabled recipient is created. Previously, this was handled by they recipient policies in Exchange 2000/2003 Recipient policies have been broken into two parts: Email domains for which your org accepts mail Email address policies for users Accepted Domains—an accepted domain is an SMTP domain name for which Exchange 2010 servers will accept mail. Accepted domains must be defined for all email addresses that will be routed into you organization by the Hub Transport servers Accepted domains are found within the Org Configuration work center under the Hub Transport sub container

13. Defining Email Addresses Accepted Domains

14. Defining Email Addresses When you create an Exchange organization, a single accepted domain is created automatically. This is the name of the AD forest root domain. Domain types Authoritative: SMTP domains for which you accept the inbound message and deliver it to an internal mailbox. Internal relay domain: SMTP domains for which your Exchange will accept inbound SMTP mail. Must have mail-enabled contacts or users who specify forwarding addresses for users in those domains. Domain types External relay domain: SMTP domains for which the Exchange org will accept SMTP mail and then relay that mail to an external SMTP mail server. Usually one that is outside the orgs boundaries. Email Address Policies Conditions that are examined when a mail enabled object is created. Located under Org configuration under the Hub Transport container

15. Defining Email Addresses Email Address Policies The Default Policy is the lowest priority policy and applies if no other policies apply. The default email address generation rule uses the object’s Exchange alias and the domain name of the AD forest root.

16. Managing Mailboxes Mailbox management tasks include creating, managing and deleting mailboxes associated with user accounts. No longer performed in ADUC Rules associated with user accounts and mailbox management: Users can own only one mailbox or a single mailbox and an archive mailbox associated with that mailbox User’s can be given permissions to other mailboxes Each mailbox must be associated with a user account that is in the same AD forest as the Exchange server A single user account from another AD forest can own a mailbox, but a user account in the Exchange servers home forest must still exist and be associated with the mailbox.

17. Mailbox Types User mailbox—assigns a mailbox to an existing user account in the same AD forest as the Exchange server. Room mailbox—creates a disabled user account and assigns a mailbox to that user. Equipment mailbox—creates a disabled user account and assigns a mailbox to that user. Linked mailbox--creates a disabled user account and assigns a mailbox and prompts the administrator to provide a user account in a separate trusted forest.

18. Assigning Permissions Select the mailbox you wish to manage within EMC and select the Full Permissions or Send as options.

19. Public Folders Create public “folders” or Outlook Items for community access Public Sales Calendar Company Contact List How to create Public Folders from EMC 1.Open the Exchange Management Console. 2.Click on the Toolbox in the console tree. 3.Double-click Public Folder Management Console in the result pane. 4.Navigate to Default Public Folders and select the parent public folder where you want to create new public folder. 5.Click New Public Folder in the action pane. 6.Type the name of the public folder and complete rest of the fields. How to create Public Folder from the Shell New-PublicFolder -Name "My Public Folder“

20. Outlook Web App

21. Questions