1. ERP Enterprise Resources Planning

2. What is ERP? Enterprise Resource Planning Support business through optimizing, maintaining, and tracking business functions Broken down into business processes – HRM – Distribution – Financials – Manufacturing It may also integrate key customers and suppliers as part of the enterprise’s operation.

3. ERP software/ system Enterprise resource planning software/ system – allows an organization to use a system of integrated applications to manage the business (e.g development, manufacturing, sales and marketing)

4. Model of ERP

5. Internal Benefits of ERP A real-time system Increased productivity Reduced operating costs Improved internal communication Integration of a single source of data

6. External Benefits of ERP Improved customer service and order fulfillment Improved communication with suppliers and customers Enhanced competitive position Increased sales and profits

7. Vendors Microsoft Dynamics SAP Oracle PeopleSoft SSA Global

8. Work Cited http://www.webopedia.com/TERM/E/ERP.htm l http://www.webopedia.com/TERM/E/ERP.htm l www.slideshare.net/Agcristi/erpppt http://www.bloorresearch.com/analysis/1160 1/erp-what-does-it-mean-today-to-us- today.html http://www.bloorresearch.com/analysis/1160 1/erp-what-does-it-mean-today-to-us- today.html