1. MUMBAI DABBAWALA A success story of local technology…

2. Who Are Dabbawala’s…… Originated in 1890- by Mahadeo Havaji Bachche. Registered in 1956 as Nutan Mumbai Tiffin Box Supplier Charitable Trust. Avg. Literacy Rate: 8th Grade Schooling Total area coverage: 60 Kms to 70 Kms

3. Labelling Delivering

4. TRANSPORTATIONTRANSPORTATION

5. ECONOMIC ANALYSIS Number of Deliveries: 2,00,000 Tiffin Boxes i.e 4,00,000 transactions every day. Number of dabbawala employed:4500-5000 Salary per dabbawla: Rs.5000-6000~ per month. Time taken: 3 hrs

6. BENEFITS  Purity of food.  Cost saving.  Time saving.  Customer satisfaction.

7. CODING SYSTEM

8. DISCIPLINE No alcohol drinking during business hours. Wearing white cap during business hours. Carry identity cards.

9. ACHIEVEMENTS Registered with Ripley's “ Believe It Or Not”. World record in Best Time Management. Name in “ Guinness Book Of World Records ”. Six Sigma Performance Received ISO 9001 : 2000 Certificate Fie Foundation Award’s 2007

10. CORE COMPETENCIES Team work Time management Overall development Zero % fuel Zero % modern technology 99.9999% performance Zero % investment 100 % Customer Satisfaction Zero % Disputes

11. CONCLUSION “There are no great men, only great challenges that ordinary men are forced by circumstances to meet”. “ It is time for us all to stand and cheer for the doer, the achiever-the one who recognizes the challenges and does something about it”

12. Thank-you