1. CIO Academy Journey to Influential IT Leadership Journey to CIO Academy Strategic Competencies for 21st Century CIO Success Influential IT Leadership:

2. CIO Academy Journey to Influential IT Leadership

3. CIO Academy Journey to Influential IT Leadership What’s a CIO Academy?

4. CIO Academy Journey to Influential IT Leadership Journey to CIO Academy Strategic Competencies for 21st Century CIO Success Influential IT Leadership:

5. CIO Academy Journey to Influential IT Leadership

6. CIO Academy Journey to Influential IT Leadership “What gives me the right to stand here and talk to you?”

7. CIO Academy Journey to Influential IT Leadership OBJECTIVES

8. CIO Academy Journey to Influential IT Leadership ContextFirst

9. CIO Academy Journey to Influential IT Leadership CRITICAL CONTEXT What’s driving the need for a CIO Academy? What competencies are most important and valued? What’s most important for the success of a CIO today?

10. CIO Academy Journey to Influential IT Leadership “I want to be appreciated for my contributions” “I want to have the influence I need with the business” “I’d like ongoing communication with business stakeholders” “I need to build an influential relationship with my stakeholders” “I want a real seat at the table” “I want to know how to build and retain great talent” “I want to know how to build and present an IT vision” “I want to build relationships of trust with my stakeholders”

11. CIO Academy Journey to Influential IT Leadership YOU THEM You’re not Alone

12. CIO Academy Journey to Influential IT Leadership The overwhelming majority of CIOs believe that: 1.The single most important thing needed to advance themselves is: “to develop IT leadership skills in their people.” 2.To gain access to the executive suite they need to: “develop their own personal influence and communication skills.” 3.Soft skills and the ability to communicate with the business is far more important than technical skills.

13. CIO Academy Journey to Influential IT Leadership The areas receiving the greatest training and professional budgets are: -Enterprise Architecture- -Technical Architecture- -Functional Training- -Technical Training- -Package Training / Certification- -Business Analysis- But the reality is quite different

14. CIO Academy Journey to Influential IT Leadership Top 3 Identified Priorities 1. Insight and Intelligence 2. Client Intimacy 3. People Skills 1. Operational Efficiencies 2. Cost Savings 3. Delivering Stable IT Top 3 Investment Areas Sources: Harvey Nash, IBM, Rain Partners, LLC Disconnect

15. CIO Academy Journey to Influential IT Leadership

16. CIO Academy Journey to Influential IT Leadership Now we are able to better understand today’s objectives

17. CIO Academy Journey to Influential IT Leadership Today’s Objectives Deliver a CIO Academy “Experience” that: 1. Doesn’t take too much time2. Highly focused on IT-specific situations3. Provides insight and understanding 4. Gives actual skills that can be put to use right away

18. CIO Academy Journey to Influential IT Leadership So— let’s get started! (or rather, restarted…)

19. CIO Academy Journey to Influential IT Leadership Journey to CIO Academy Strategic Competencies for 21st Century CIO Success Influential IT Leadership: BREAK TIME 11:00-11:15

20. CIO Academy Journey to Influential IT Leadership Influence

21. CIO Academy Journey to Influential IT Leadership Journey to Influential IT Leadership

22. CIO Academy Journey to Influential IT Leadership

23. CIO Academy Journey to Influential IT Leadership The 11 Secrets of Highly Influential IT Leaders Secret #1: Infrastructure Really Matters Secret #2: Expect Projects to Fail Secret #3: Business Intimacy—The Gateway to Trust Secret #4: Three Communications Traps to Avoid Secret #5: Say No Secret #6: Be Skeptical Secret #7: Practice Ne-ma-wa-shi Secret #8: You Gotta Know the Game Secret #9: Your Three Signature Plays Secret #10: Get Your Team to Really Play Secret #11: Take Your Game on the Road Part 1 Influence Beings with Credibility Part 2 The Essentials of Influential Communications Part 3 Game Time

24. CIO Academy Journey to Influential IT Leadership But that’s not the only way

25. CIO Academy Journey to Influential IT Leadership Skill Groups 1 2 3 4 56 7 8 9 10 11 2 5 6

26. CIO Academy Journey to Influential IT Leadership “I want to know how to build and retain great talent” “I need to build an influential relationship with my stakeholders” “I want to know how to build and present an IT vision” “I want to build relationships of trust with my stakeholders” Learning Objectives

27. CIO Academy Journey to Influential IT Leadership Critical Pathway for the ITA Skill Groups 1 2 3 4 56 7 8 10 11 9

28. CIO Academy Journey to Influential IT Leadership Business Intimacy— The Gateway to Trust You Gotta Know the Game Your Three Signature Plays Get Your Team to Really Play Secret #3 Secret #8 Secret #9 Secret #10

29. CIO Academy Journey to Influential IT Leadership Journey to CIO Academy Strategic Competencies for 21st Century CIO Success Influential IT Leadership: BREAK TIME 11:00-11:15

30. CIO Academy Journey to Influential IT Leadership Skill Groups 1 2 3 4 56 7 8 9 10 11 2 5 6 Critical Pathway for the ITA

31. CIO Academy Journey to Influential IT Leadership Journey to CIO Academy Strategic Competencies for 21st Century CIO Success Influential IT Leadership: LUNCH TIME 12:30-2:00

32. CIO Academy Journey to Influential IT Leadership Influence-Ready Business Relationships Business Intimacy Three Dimensions of Business Understanding Finance Process Strategic Issue Competitive Positioning Operating Model Business Model Proximity The Trust-Building Engine Secrets #3 and #8

33. CIO Academy Journey to Influential IT Leadership 1. What’s the big idea? 2. Why is this important? 3. What would you teach your senior staff about this? 4. How/where would you use this concept today? Questions to Answer

34. CIO Academy Journey to Influential IT Leadership Big Idea Why is this Important? What would you teach your senior staff? Examples Where would you use this today?

35. CIO Academy Journey to Influential IT Leadership Influence-Ready Business Relationships Business Intimacy Three Dimensions of Business Understanding Finance Process Strategic Issue Competitive Positioning Operating Model Business Model Proximity The Trust-Building Engine Secrets #3 and #8

36. CIO Academy Journey to Influential IT Leadership

37. CIO Academy Journey to Influential IT Leadership What exactly is an IT Vision?

38. CIO Academy Journey to Influential IT Leadership Build Relationships Of Trust Build and Present IT Vision Create Influential Relationships with Stakeholders Retain Top Talent Reminder: Our Learning Objectives for Today

39. CIO Academy Journey to Influential IT Leadership Control Play Vision Play Strategy Play Your Three Signature Plays Secrets #9

40. CIO Academy Journey to Influential IT Leadership Mission Vision Values Strategy Objectives Goals Tactics Plan Putting Vision in its Proper Place

41. CIO Academy Journey to Influential IT Leadership Vision Values Tactics Strategy Goals & Objectives Operating Plan

42. CIO Academy Journey to Influential IT Leadership All IndustriesYour IndustryYour Company Overall IT Trends Tech Trends In the Professional Services Industry Competitors Use of Technology Your Systems Environment Business Strategy and Goals Functional Requirements Across Business IT Strategy and Plan IT Vision Components of an IT Vision

43. CIO Academy Journey to Influential IT Leadership Skill Groups 1 2 3 4 56 7 8 9 10 11

44. CIO Academy Journey to Influential IT Leadership Secret #10 How to get your Team to Really Play Secret #11 Take Your Game on the Road VS How to Build and Retain Top Talent Reaching Out

45. CIO Academy Journey to Influential IT Leadership Reaching Out 1. Deliver Compelling Vision 2. Professional Development Opportunities 3. Proactive to Change 4. Secure External Recognition 4 a. For Leader / For Others 4b. For Team 4c. For Self How to Build and Retain Top Talent

46. CIO Academy Journey to Influential IT Leadership THANK YOU! mjs@marcjschiller.com 914.290.4575