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Video Mobility Solutions for Public Safety
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What Are Digital Communities?
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Today You Will Learn How Digital Communities are becoming the New Municipal competitive reality Mobile Solutions enhanced by Wireless are desired by communities around the world How Intel, Cisco, AirVisual, Panasonic & Intermec can help you increase your business!
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Communities implementing eGovernment services using innovative technologies to enhance safety and security, citizen satisfaction, and business services. Opportunities offered by technology include an integrated standards based infrastructure for government services, delivered through both wired and wireless broadband. Focus is on providing wireless connectivity and mobilized applications and services to the communities. What Are Digital Communities?
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Citizen Satisfaction Economic well being Education, Healthcare Access & Convenience Digital Divide Access to technology Education Employability Bridge the digital divide Safety & Security Interoperability Faster response rate Sharing of information Efficient communication Economic Vitality Attract new business Enhance productivity Global competitiveness Government Efficiency Improve service Revenue opportunities Efficient operations Connectivity Drivers AND Benefits
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Public Safety Automatic Meter Reading Mobile Inspections Video Surveillance Emergency Response eLearning Health & Social Svcs. eForms RFID, Sensors, Smart Objects Spatial GIS / LBS SOA, SOE, SOI Security Data / Users WiFiWiMAX Private Networks 3G WANWire-line Client Devices Laptops, Tablets, Handhelds Ruggedized Non-Ruggedized MOBILIZED SOLUTIONS & SERVICES COMPUTING INFRASTRUCTURE NETWORK INFRASTRUCTURE HARDWARE Digital Communities Solutions Framework
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Colorado Springs, CO …moving toward mobilized services Westminster, UK Cleveland, OH Philadelphia Mangaratiba, Brazil Jerusalem Taipei Digital Communities POCs Monaco Gyor, Hungary Digital Communities Engagements Putrajaya Italy Spain Sydney, Australia Sweden Kaohsiung Austria Poland Berlin Indonesia Portland, OR Osaka, Japan S. Korea Düsseldorf, Germany Corpus Christi, TX Georgia Toronto Seattle, WA Chicago, IL Virginia Beach Miami, FL Tampa, FL Los Angeles, CA Rhode Island Digital Communities Worldwide
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Top Drivers Interoperable Communications: Telecommunications and networking driven by initiatives in the areas of disaster recovery and homeland security. Mobile Workforce: A growing area as mobile applications, devices and networks improve and increase to meet the service demands of a mobile society. Digital Government: Continuing pressures to meet citizen expectations of 24/7 access to government service.
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State and local governments have made mobile technology and wireless applications a critical strategy to increase productivity and cost efficiencies, and improve public access to citizen services. Source: June 2006 Government Technology Readership Study, and Digital Communities November 2005 Mobile / Wireless Landscape 76% of see the use of mobile / wireless technology growing in their agency/department in 2006 74% of those surveyed have heard of Digital Communities 28% are evaluating the opportunities 12% have deployed wireless services
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Market Opportunity
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Market Opportunity – Outdoor Wireless A five-year compound annual growth rate of 105 percent for mesh networking is projected worldwide by 2009 Infonetics - Outdoor Mesh Equipment Market Outlook – 07/2005 Hundreds of U.S. cities are setting up metro-scale wireless networks; more than 1000 local governments worldwide have plans in the works to do so The Wireless Internet Institute (W2i) A recent blind survey, conducted by Crimson Consulting for Cisco Systems ®, targeted state and local law-enforcement. 500+ respondents participated –For departments with fewer than 100 sworn officers, 5 percent have already installed wireless mesh and 18 percent plan to acquire –For departments with more than 100 sworn officers, 15 percent have already installed wireless mesh and 30 percent plan to acquire
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Top mobile and wireless hardware GovTech readers plan to purchase in 2006 (outside of regular desktop purchases): Source: August 2005 Government Technology Readership Study/February 2006 Digital Communities Survey 64% 31% 29% 22% Notebooks Ruggedized Devices Tablet PCs Wireless LAN Car Mounted Laptops Market Opportunity – Devices
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Exponential Growth Local government spend on mobile and wireless hardware to rise from $802M in 2005 to $8.6B in 2010 globally. Systems Software/Hardware: $.012B in 2005 to $1.3B (2010), overtaking systems hardware which will stand at $1.1B by 2010. Handheld Devices: Advances in memory capacity, display and input technology, and seamless interoperability will gradually raise the number of handheld devices acquired annually for local authority use to 10M by 2010, overtaking procurement of wireless laptops. Jupiter Research January 2006
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Public Safety Layers LAYERS OF PUBLIC SAFETY MISSION - ACTIVITY MEASUREMENT LOCATIONMISSIONMEASUREMENT HeadquartersStrategicWeeks - Months - Years Field HeadquartersOperationalHours - Days PSAP - EOCTacticalSeconds - Minutes - Hours Mobile Incident CommandOperational - TacticalMinutes - Hours - Days Field Personnel and VehiclesTacticalSeconds -Minutes - Hours
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Public Safety Layers LAYERS OF PUBLIC SAFETY MISSION - ACTIVITY MEASUREMENT LOCATIONMISSIONMEASUREMENT HeadquartersStrategicWeeks - Months - Years Field HeadquartersOperationalHours - Days PSAP - EOCTacticalSeconds - Minutes - Hours Mobile Incident CommandOperational - TacticalMinutes - Hours - Days Field Personnel and VehiclesTacticalSeconds -Minutes - Hours Point Solutions, Legacy Technology
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Public Safety Layers LAYERS OF PUBLIC SAFETY MISSION - ACTIVITY MEASUREMENT LOCATIONMISSIONMEASUREMENT HeadquartersStrategicWeeks - Months - Years Field HeadquartersOperationalHours - Days PSAP - EOCTacticalSeconds - Minutes - Hours Mobile Incident CommandOperational - TacticalMinutes - Hours - Days Field Personnel and VehiclesTacticalSeconds -Minutes - Hours Point Solutions, Legacy Technology Public Safety Networking
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Video Mobility Solutions for First Responders and Law Enforcement
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A Picture is Worth a Thousand Words
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Provide Communities Are Asking For… Share best practices from communities and industry partners Education Single point of contact www.govtech.net/digitalcommunities Proven solution Field mobile service solutions Deliver Focus
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Digital Community Solution Starter Kit Network Communication To the Edge Device Solution Integration
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Video Mobility Solution Starter Kit for Public Safety Intel, Cisco, Panasonic, Intermec and AirVisual… –Proven mobile field solutions –Best of breed –Selected GSA solutions –Single channel contact Interoperable: Build from scratch or leverage existing analog or IP video systems, GIS, and alerting Standards-Based Scalable: as need and budget dictates –Toolkit includes Hardware and peripherals from Panasonic and Intermec AirVisual Wireless Software Cisco Outdoor Wireless Network and Integration Services Business case Blueprints and whitepapers
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Law Enforcement Fire & Rescue Emergency Response Disaster Response Temporary and Fixed Surveillance Border Security Infrastructure Security Transportation Security Airport & Port Security The Video Mobility Solution Function –Send live and recorded video to and from any mobile devices, over any network in real time over a common user interface –Incorporate intelligent systems, GIS, GPS, video analytics –Employ a strict rules and permissions system that may be changed on the fly during situations of emergency response Benefits –Visual Verification –Increased Situational Awareness –Increased Preparedness –Enhanced Safety
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Video Mobility Architecture * * * *Panasonic ® Toughbook ® devices are based on Intel ® Centrino ® Mobile Technology; Intermec Wireless Handheld devices are based on Intel ® XScale ™ Technology.
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Two ScenariosSoftwareHardwareNetwork 20-user or 50-user solution AirVisual IntelliViewer Server + Client + basic implementation Panasonic Toughbooks 29 or 18 Intermec Handhelds 761 Optional ruggedized printers – truck mounted and belt mounted ½ square mile and 1 square mile hot spots or zones mesh network from Cisco Installation and set-up services Suggested Pilot Configurations
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The Technology
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AirVisual Software
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The Pains Costs and limitations of traditional patrol and command center. Lack of situational awareness and interoperability Too many user interfaces and programs (confusing & time consuming) Disparate networks, varied models of deployed cameras, recorders and other equipment on the streets and inside buildings Inability to remotely monitor incidents “in real time” Difficulty of setting up ad-hoc surveillance perimeters What are some problems “Mobile Remote Video Management” can help overcome?
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Customer Needs Easy assimilation and integration with legacy systems Dynamic graphical command & control Verification of apprehended suspect Reduced response time to critical events and visual verification prior to arrival on the scene. Must be agnostic to all deployed hardware; recorders, cameras, sensors and access control systems
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The Solution Video Mobility Solution Starter Kit provides the last critical link in security by allowing deployed personnel and first responders remote access to real-time security and surveillance video and data.
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IntelliViewer – Tablet and PDA client View video streams from on board cameras, street cameras, and/or inside buildings on MDTs and PDAs Receive access control alarms and lock or unlock doors via PDAs or MDTs Control PTZ and DVR function on all applicable cameras Cross-platform GUI for central command and deployed wireless clients (includes video, GIS maps, GPS coordinates and white boarding)
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IntelliViewer - Enterprise Server Aggregates live and recorded video from multiple sources Transmits video upon request over any network to any MDT or PDA Manages and routes alarm notifications and bookmarked video Interfaces with GIS and GPS systems to view users and cameras as tracked objects on a map Dynamic Administrator Rules & Permissions System: Administrator may grant /deny access “on the fly” during emergencies Complete audit trail of users access and requests
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Typical Usage Scenarios
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The Impact Officers can share and receive data, video, advance notifications and alerts, while on patrol from their vehicle MDT or PDA device The officer can cover a much larger patrol area with real time access to surveillance video and increase their situational awareness Regardless of hardware software system officer has a single easy to use intuitive user interface for surveillance, sensor and access control networks Visual verification of events, victims and/or assailants described by dispatch Visual communication and exchange between officers responding to a critical events and officers pursuing suspects along with supervisors at command Command has immediate access to the situation the officer is in for example, if the officer is in trouble and can’t radio for help central command can dispatch another officer/s to the scene
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Panasonic
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Putting the Tough in Toughbooks Highly Accelerated Life Test Magnesium alloy case protects against bumps, drops and knocks Screen film protects touchscreen from scratches and wear Screen coatings offer optimum visibility in any lighting condition Sealed keyboard and touchpad protect against damage from spills Secured doors over battery and shock-mounted hard drive Damping materials insulate the hard drive against vibration and drop shock Flexible connectors between the hard drive and system board protect against the transfer of shock from drops and bumps Secure door protects the PC card slot Environmental seals protect all ports and connectors from moisture and dust Rugged hinge design is tested for 50,000 rotations RS232 serial port Sealed LCD provides extra protection against moisture and dust Internal dampers and seals prevent component damage Integrated wireless antennas safeguard mobile operation
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Proven Ruggedness - Mil Spec 810 specs exceeded Proven Reliability - Failure rate less than 5% across all product lines – Industry average > 30% failure rate Proven in the Field - Laptops of choice for field utilization –#1 Market share 4,500+ State and Local Jurisdictions With installed base of over 70,000 units deployed –#1 Market share for major insurance companies field adjusters –#1 Market share major airlines maintenance –#1 Market share field service organizations –#1 Market share major utilities and telecommunications field technicians –#1 Market share Federal Ruggedized Laptops Tough Proof – Best in the Field
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Public Safety Hardware Toughbook Arbitrator Wireless Modem Car Mount Printer External Antenna
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Arbitrator What is Toughbook Arbitrator? Toughbook Arbitrator is the next-generation Mobile Digital Video Recording System combining state-of-the-art digital recording, data-compression and data management technologies to achieve the best In-car digital video system in the market. Why Toughbook Arbitrator is the best? Built Rugged to Toughbook specs Best mobile video camera in the market for highest image quality. Most reliable solid-state recorder (P2) with system security and authentication. MPEG4 compression for smaller storage and fast transmission. Most comprehensive and easy-to-use Front End Application software or Stand Alone Control Panel. Upload (data transmission) can be fully automated. Back End Data Management Software offers comprehensive video search, complete file management and file security.
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Arbitrator Overview Wireless Mic Camera P2 Recorder P2 Card Control Panel GPS Control Panel *Contents / Spec subject to change without notice In Car PC (ToughBook) Playback / Control D1, QVGA Recording
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The Best Business Decision YES!!! Experience Complete Solution Life Cycle Management Rugged Wireless ROI / TCO Customer Focused Core Manufacturing Does Panasonic Get It?
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Cisco Systems
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Extends the Industry’s #1 Indoor Wifi Solution Outside Cisco Wireless Mesh Networking Solution Easy to deploy Easy to maintain Easy to manage Easy to expand Easy to secure
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The Industry’s 1st Intelligent Wireless Mesh Solution Cost Efficient CAPEX –Dual-radio Mesh AP balances low-cost with scalability Intelligently Reduces OPEX –Engineered with Ease of Deployment & Management as Top-of-Mind –Identical Indoor/Outdoor Management –Centralized configuration, image management Self-Configuring, Self-Healing Mesh –Zero-Touch Configuration –Integrated Interference Detection and Mitigation –Cisco’s new Adaptive Wireless Path Protocol (AWPP) for fault-tolerant Mesh deployments Robust Embedded Security –AES encrypted links, Embedded 802.11i, integrated IDS and Rogue Mesh blacklisting Provides Seamless L3 Mobility –Fast, Secure intra & inter subnet roaming, maintaining 802.1x security –Tested at >100Mph Controller
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Cisco’s Award Winning Management Solution Identical Management Software and RM Features as Indoor Solution SOAP/XML interfaces for NMS integration Detailed AP, Radio information including –Noise and Interference by Channel –Neighbors lists and RSSI detail –Link Metrics, PER, Tx/Rx detail Link Tests Tools for RAP-to-PAP troubleshooting SNR and Noise Floor Histograms Easy to Deploy, Easy to Manage Best-In-Class Management
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Intermec
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Who We Are Manufacturer of Mobile System Solutions Rugged Mobile Computers Automated Data Capture Devices Bar Code and RFID Printers Pioneer in our Industry – For 40 Years NYSE: IN
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What We Do Mobilize Mission Critical Applications –Rugged Windows Mobile Devices Durable Enough for Field Workers Lower TCO than Consumer Devices Truly Portable Field Platform –LAN/WAN/PAN Connected or Disconnected Mode –Transaction Capture and Enterprise Data Query in the Field Improve Productivity –Automated Data Capture using Bar Code, RFID, Magnetic Stripe, SmartCard, Voice, Video Increase Data Integrity –By Capturing Data at the source, the Point of Activity –Using Automated Data Capture Technology
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Government Market Intermec Solutions Leading supplier of AIDC products and services to the government Intermec is in its 3rd decade of supporting the US Government Supplier to more AIT contracts than any other AIDC company Industry leading products which adhere to prevailing standards Products follow international, national, and industry standards and practices Broadest AIT product line in the industry Proven reputation for most rugged and dependable products with lowest TCO State-of-the-art RFID for logistics and security solutions Intermec offers a full line of RFID products and services Total asset visibility from the supplier to the front lines Security applications for bases, ports, and borders Application specific experience in Department of Defense and the public sector
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Problem Solving: Intermec Case Studies Anniston Army Depot Challenge: Anniston's previous manual parts tracking process was costly in labor and lost parts. The base needed an automated work in process solution to help track parts as they move through the refurbishing processes. Solution: Anniston deployed a wireless infrastructure that includes Intermec CK31 handheld computers and Intermec PM4I printers to support the WIP solution. Maricopa County Challenge: Improve responsiveness for one of America's largest and fastest-growing counties. Solution: Maricopa County's Public Works Department now runs automated asset management, inventory control and document management applications on secure Intermec wireless handheld computers.
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Problem Solving: Intermec Case Studies (Cont.) US Navy Challenge: The U.S. Navy needed to automate inventory processes for pack-up kits - large containers of parts used in service of aircraft. The Navy also wanted to track the parts as they are used. Solution: Intermec and partners implemented an RFID system that not only tracks parts, but decreased inventory times from 24 man- hours to 30 minutes. Seattle Fire Dept Challenge: Seattle Fire Department is field-testing technology to help first responders triage, treat and transport large quantities of patients during a MCI—mass casualty incident. Solution: Asentrix Systems software running on Intermec mobile computers with RFID readers and RFID tags makes the data accessible instantly by the regional trauma center.
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Intel
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Intel’s Role in the Digital Community Networking Infrastructure & Service Intel Technology + OEM End to End Solution Development Applications & Services Strategy & Solution Development Ecosystem Accelerating Adoption Planning & Productizing Selected Deployments Integration ES RI d-NRW Rio Rancho New Mexico "The City of Vision "
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Go To Market Program Discussion
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What Are We Doing To Help You Sell Solutions? Go To Market Program with Gov Tech Customer Webinars & Roadshows Joint Sales Collateral Intel Solution Center/Intel Solution Services Product Support
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Sponsored by: Intel, Cisco, Panasonic, Sybase, Dell, IBM, ESRI, Intermec, Accela, Simdesk, AirVisual, HP, Pacstar and CDW-G Program Elements: –Multi-channel demand generation program –Technology blueprints, whitepapers, case studies, best practices, business case tools…. –Independent forum for vendors and communities to share successes and key learnings. Program Elements: –Multi-channel demand generation program –Technology blueprints, whitepapers, case studies, best practices, business case tools…. –Independent forum for vendors and communities to share successes and key learnings. Digital Communities Initiative www.govtech.net/digitalcommunities
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Program Priorities: Stakeholder Education Demand / Leads Generation Accelerating Adoption of Wireless Connectivity and Mobilized Applications/Services Solution Development & Sales Showcasing Successes Community Development – Destination for State and Local Government to interact with mobile technology vendors
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Metrics – Year to Date Page Views 143,645 Unique Visitors 114,742 Resource Center Leads 1,583 Approx. 1 million impressions/month Clicks 14,385 Development of a customized portal dedicated to Digital Communities news, solutions, original editorial, events, resources, whitepapers, case studies, product sales brochures, event promotion, survey results, interviews and go to market solutions. 2005 sponsor leads were generated through visitor registrations, resource center downloads and clicks on individual sponsor creative: Leaderboards, Skyscrapers and Rectangles. All sponsors metrics exceeded goals Digital Communities Microsite
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eNewsletters Digital Communities (2x Month) –Delivered to 13,000 (Average) –Over 12,000 Opt-ins –246,312 Impressions Mobile Market News –Over 15,000 Opt-ins –181,992 Impressions Government Technology International –Over 18,000 Opt-ins –217,284 Impressions Each eNewsletter is delivered out to an opt-in base of state and local government executives. Original content and sponsor logos link back to Digital Communities microsite to capture traffic and leads. 2005 sponsors posted custom offerings with logo and link to partner page on the DC Microsite.
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How to get involved Access the Starter Kit: www.govtech.net/videomobilitykitwww.govtech.net/videomobilitykit Become a Digital Communities Solution Starter Kit Reseller List of Starter Kit Resellers is published with the Reseller profile Password protected Self administered listings Free to invited and qualified resellers Referrals and visibility for Starter Kit Resellers
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How to get involved Log on to: www.govtech.net/videomobilitykit 1. Register to be a Digital Communities Starter Kit Reseller; fill out online application 2. For Reseller access enter passcode: dcstarterkit 3. Requests will be approved and qualified resellers published
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Joint Collateral Joint Collateral Available Soon –Solution Brochure for Customers (Being Created) –Selling Guide for Solution Partners (Being Printed) Soft copy available for download at www.govtech.net/vidoemobilitykit www.govtech.net/vidoemobilitykit Contact your company’s marketing contact for copies
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63 How To Pursue A Sales Lead
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Sales Engagement Strategy Installed-base –Provide starter kit option in all quotes –Provide supporting documents and contact information for partners Response For Proposals (RFP) –Provide starter kit option in all RFPs –Provide supporting documents and contact information for partners New Clients –Introduce the Digital Communities initiative and provide with starter kit information –Introduce partners to potential clients
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Anatomy of a Deal Scenario 1: Cisco ATP Partners find an opportunity/RFP for the Starter Kit Solution –They go to www.govtech.net/videomobilitykit to learn more about the solution and send the contact us email to videomobilitykit@govtech.netwww.govtech.net/videomobilitykit –They follow the engagement rules for each of the other 4 solution providers and contact the companies based on opportunity specifics –The companies respond within a defined timeframe to support the opportunity (usually 24 hours) –The combined team works on winning the opportunity –City/Community still would have contracts with individual vendors/reseller partners
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Anatomy of a Deal Scenario 2: Panasonic, AirVisual, Intel or Intermec Partners find an opportunity –They pursue the opportunity as usual –Discuss with customer if they would be interested in an end-to-end video mobility solution provided by best of class vendors –Then go to www.govtech.net/videomobilitykit to learn more about the solution and send the contact us email to videomobilitykit@govtech.netwww.govtech.net/videomobilitykit –Or follow the engagement rules for each of the other 4 solution providers and contact the companies based on opportunity specifics –The companies will make best effort to respond by the next business day to support the opportunity –The combined team works on winning the opportunity –City/Community still would have contracts with individual vendors/reseller partners
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Anatomy of a Deal Scenario 3: Customer comes to www.govtech.net/videomobilitykit and sends a contact us email for more information www.govtech.net/videomobilitykit –All 5 solution partners get notified with an email alert –They identify who has the best relationship, if anyone, with the potential customer –If one of the solution partners has a relationship then they will take the lead role to follow up, else the partners will identify one of their reseller partners in the region to follow-up –The companies will make best effort to respond by the next business day to support the opportunity –The combined team works on winning the opportunity –City/Community still would have contracts with individual vendors/reseller partners
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Product Support Detail product information is available at www.govtech.net/videomobilitykit www.govtech.net/videomobilitykit –Product Data Sheets –Solution Selling Guide –Case Studies –White Papers –Channel Training Presentation
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Key Contacts Brian GrundeiCisco bgrundei@cisco.com Michael DixonPanasonic (619) 881-9588Michael_Dixon@us.panasonic.com Oren BernsteinAirVisual (917) 710.3971obernstein@airvisual.com Uzair DadaIntel (408) 653-9384Uzairx.dada@intel.com John LucanIntermec (415) 892.6185john.lucan@intermec.com
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Thank You
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