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2. Allscripts Enterprise EHR Message Servers Systems Maintenance August 20, 20152

3. Agenda Core Connectivity Characteristics Message Server Functions AHS CSS Configuration Manager TWAdmin Printing Workspaces Delta Application August 20, 20153

4. Core Connectivity Characteristics Print Spoolers point at web servers –Load balancer ability Web Server provides database connectivity August 20, 20154

5. Core Connectivity Characteristics Multiple servers can be configured for individual functions Uses TWCSS Spooler service –Service account August 20, 20155

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7. Message Server Functions Print Jobs Fax Jobs Script Jobs Eligibility Jobs Event Bus Message Jobs August 20, 20157

8. Allscripts Enterprise Print Jobs August 20, 20158 User requests printout or auto-print default is triggered Then Job placed in queue Spooler takes next job in queue Sends data to printer

9. Allscripts Enterprise Fax Jobs August 20, 20159 User requests fax job or auto-print default is triggered Then Job placed in queue Spooler takes next job in queue Sends data to modem/RightFax

10. Allscripts Enterprise Script Jobs August 20, 201510 Outbound: Medication prescribed/renewed with a pharmacy setup for SureScripts Job placed in queue Spooler takes next job in queue Sends data to script switch at Allscripts

11. Allscripts Enterprise Script Jobs Inbound: Polling Job runs on SQL Server Retrieves inbound data from script switch Relevant medications and tasks are created August 20, 201511

12. Allscripts Enterprise Eligibility Jobs August 20, 201512 Inbound: Polling Job runs on SQL Server Retrieves inbound data from eligibility switch Relevant patient pharmacy benefit information updated

13. Allscripts Enterprise EHR Event Bus Message Jobs Inbound Message Processing Create Outbound Messages Publish Outbound Messages August 20, 201513

14. AHS CSS Configuration Manager CSS - Communication SubSystem Control Panel RightFax integration possible August 20, 201514

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16. AHS CSS Configuration Manager Options Compression –Reduces size of messages Optimistic Printer Installation –Assumes every printer is connected to server Force local printing –Used when multiple print servers in use –Not used when printers spanning both servers not identical August 20, 201516

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22. TWAdmin Printing Workspaces Print Queue –Shows all jobs: previewed, printed, faxed, etc. –Filter display –Tailored for each login August 20, 201522

23. TWAdmin - Print Queue August 20, 201523

24. TWAdmin Printing Workspaces (cont.) Print Servers –Configure print/fax servers –Set up virtual print server listings AutoPrint Defaults –Defines actions for distribution and printing August 20, 201524

25. TWAdmin - Print Servers August 20, 201525

26. TWAdmin - AutoPrint Defaults August 20, 201526

27. Delta Application Handles transfer of information between client and Allscripts –Method –Purpose August 20, 201527

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33. Thank you for joining us today. For additional assistance: You can contact us through our website at www.galenhealthcare.com