1. Chapter 9 Social Work Functions and Roles
Social Work An Empowering Profession
Seventh Edition
Brenda DuBois & Karla Miley
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Social Work Functions
Consultancy
Resolving personal and interpersonal problems
Resource Management
Coordinating social service delivery
Linking clients with formal and informal resources
Education
Information sharing through teaching, training, or community education
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3. Integrating Practice, Policy, and Research
Direct Practice
Resolve problems in social functioning
Link clients with resources
Use information for social change
Policy Analysis and Formulation
Recognize policy impact on direct practice
Achieve equity in allocation of resources
Inform decision-making for policy development
Research and Evaluation
Draw upon evidence-base practice
Apply research findings to address service gaps and barriers
Contribute to knowledge base of social work
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4. Engage, Assess, Intervene, Evaluate CSWE EPAS 2.1.10
Generalist social work integrates direct practice, policy analysis and formulation, and research and evaluation.
What practice knowledge and skills are needed to carry out these activities?
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Consultancy Roles
Enabler role
Microlevel - Individuals & families
Facilitator role
Mezzolevel - Formal groups & organizations
Planner role
Macrolevel – Communities & societies
Colleague and monitor role
Social work profession
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6. Consultancy Strategies
Counseling strategies
Microlevel - Individuals & families
Organizational development strategies
Mezzolevel - Formal groups & organizations
Research and planning strategies
Macrolevel – Communities & societies
Professional acculturation strategies
Social work profession
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7. Engage, Assess, Intervene, Evaluate CSWE EPAS 2.1.10
Social work roles define the direction for professional activities and the corollary intervention strategies activate practice roles.
What common elements or themes are evident in the various roles and strategies associated with the function of consultancy for problem solving?
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8. Resource Management Roles
Broker and advocate role
Microlevel - Individuals & families
Convener and mediator role
Mezzolevel - Formal groups & organizations
Activist role
Macrolevel – Communities & societies
Catalyst role
Social work profession
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9. Resource Management Strategies
Case management strategies
Microlevel - Individuals & families
Networking strategies
Mezzolevel - Formal groups & organizations
Social action strategies
Macrolevel – Communities & societies
Community service strategies
Social work profession
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10. Critical Thinking CSWE EPAS 2.1.3
Information is power!
Drawing on MacIver's description of power as knowledge - the know-how, know-what, know-when, and know-where, what is the purpose of information as a central component to empowerment at various client system levels?
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Education Roles
Teacher role
Microlevel - Individuals & families
Trainer role
Mezzolevel - Formal groups & organizations
Outreach role
Macrolevel – Communities & societies
Researcher and scholar role
Social work profession
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Education Strategies
Information processing strategies
Microlevel - Individuals & families
Professional training strategies
Mezzolevel - Formal groups & organizations
Community education strategies
Macrolevel – Communities & societies
Knowledge development strategies
Social work profession
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13. Research-Based Practice CSWE EPAS 2.1.0
There is an increasing in emphasis on developing best practices and employing evidence-based interventions.
How can social workers fully achieve the professional expectation to contribute to the knowledge base of practice through their research and scholarship role?
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