1. Making Sense of the Information Age Presented by Kenan Doyle Branam Paradigm Communications, Inc. Paradigm Communications, Inc. kenan@branam.com

2. Information Process Technology Solutions Technology Tools Limitations Theory Evolution Making Sense Knowledge Management

3. Information Management Human Interface Knowledge Management Overview KM

4. Knowledge Management Information Process Provider Finding Organizing Storing Distributing User Retrieving Digesting Integrating Recreating

5. Knowledge Management Technology Solutions Web portals Content collaboration E-mail, chat, video meeting Group scheduling Search & expertise location Distance learning Knowledge repositories

6. Knowledge Management Technology Tools Aggregation & storage Categorization & annotation Automation (XML) Pattern recognition* Natural language processing User profiling & identification Distribution routing

7. Knowledge Management Limitations The average user still spends 80% researching and only 20% analyzing! Research tools are primarily text-based.

8. Knowledge Management Theory Evolution Past Paradigm Past Paradigm Present Paradigm Present Paradigm Future Paradigm Future Paradigm

9. Past Paradigm Centric Linear logic (1D+Time) Segregated Filtered (Reductionistic) Static Structure

10. Present Paradigm Distributed Process logic (2D+Time) Networked Contextual Dynamic Structured

11. Future Paradigm Organic order Form logic (3D+Time) Integrated Holistic Extensible Structure

12. Future Paradigm Science is increasingly substituting organic models for mechanical models and shifting from structure-orientated to process-orientated thinking.

13. Information Process Technology Solutions Technology Tools Limitations Theory Evolution Knowledge Management Summary

14. Making Sense of the Information Age Thank You! Presented by Kenan Doyle Branam Paradigm Communications, Inc. Paradigm Communications, Inc. kenan@branam.com