1. Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco’s Networking Academy Scale and Approach Gary Coman Director – Technical Advocacy Cisco Networking Academies

2. Presentation_ID 2 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Corporate Social Responsibility and Cisco Networking Academy 165Countries 1 MillionStudents engaged this year 3.75 MillionStudents since inception Large and Global Diverse Students and Communities Students:Diverse Age, Gender, and Circumstances Communities: Mature and Developing Diverse Educational Institutions UniversitiesCommunity College Vocational SchoolsSecondary Schools Non-profit Organizations Second Chance

3. Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 3

4. Presentation_ID 4 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Product  14 courses  Entry-level tech skills  Instructor-led  Simulation and visualization software  Hands-on experience  Assessments Infrastructure  Educational process and learning systems  Larger server base than cisco.com  2.5 terabytes of data  1M assessments/month Relationships  Students  Academies  Instructors  Governments  Partners Curricula Program Design  Metrics  Services  Support A comprehensive educational partnership

5. Presentation_ID 5 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Behrens, J. T., Collison, T. A., & Demark, S. F. (2005) The Seven Cs of comprehensive assessment: Lessons learned from 40 million classroom exams in the Cisco Networking Academy Program. In S. Howell and M. Hricko (Eds.), Online Assessment and Measurement: Case Studies in Higher Education, K-12 and Corporate. (pp 229-245). Hershey, PA: Information Science Publishing. Frezzo, D.C., Behrens, J.T., & Mislevy, R.J. (2009). Activity theory and assessment theory in the design and understanding of the Packet Tracer ecosystem. The International Journal of Learning and Media, 2. http://ijlm.net/knowinganddoing/10.1162/ijlm.2009.0015

6. Presentation_ID 6 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Using the best of each approach: PT SBA Launch 1 Take Exam 2 Submit It 3 Automatically Scored 4 View Feedback 5 6 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential

7. Presentation_ID 7 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Detailed Environment Provides Detailed Feedback Proficiency EstimatesDetailed Scoring Feedback 7 © 2010 Cisco Systems, Inc. All rights reserved. Cisco Public Access Student Work ProductTime Stamped Student Log © 2010 Cisco Systems, Inc. All rights reserved. Cisco Public View ActivityView Proposed Solution

8. Presentation_ID 8 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Application of SNLP & Document Retrieval Strategies for stream analysis  We can see which “documents” are most like other “documents”

9. Presentation_ID 9 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential EDA and visualization

10. Presentation_ID 10 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential PT + Assessment + Game Layer => Aspire Behrens, J. T., Frezzo, D. C., Mislevy, R. J., Kroopnick, M., & Wise, D. (2007). Structural, Functional and Semiotic Symmetries in Simulation- Based Games and Assessments. In E. L. Baker, J. Dickieson, W. Wulfeck, & H. F. O'Neil (Eds.) Assessment of Problem Solving Using Simulations (pp. 59-80). New York: Erlbaum.

11. Presentation_ID 11 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential

12. Presentation_ID 12 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Proficiency DimensionExample evidence Business Senseappropriate choice of new vs. refurbished equipment Network Configurationhome wireless settings, setting device IP addresses Money Managementbill payment Physical Laborbuy & place devices, connect cables Troubleshootingdiagnose and repair network errors Reputationcompleteness of installation (going beyond minimum)

13. Presentation_ID 13 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential Future Model  Closer relationship between Cisco and Academies  Specialized institutions  Enable more effective and sustainable partnerships  Recognition of increased community role Current Model Successful yet limited in: collaboration opportunities scalability

14. Presentation_ID 14 © 2008 Cisco Systems, Inc. All rights reserved.Cisco Confidential