1. 1 Ground Source Heat Pump Rebates 2013 February 13, 2013 Ann Kirkpatrick, Trade Relations Manager

2. 2 Introductions

3. 3 Colorado residential rebates team AC

4. 4 Rebate Operations team

5. 2013 Rebate goals 5 Program Goal 2012 Achieved 2012 Goal 2013 AC2,0102,2432,010 GSHP5225 Evap Cooling4,2984,3504,630 HPwES200526300 Heating6,5003,5086,500 Insulation8,0004,4815,500 Wtr Heat3,0701,8692,970

6. GSHP rebate highlights $300 / ton, maximum 5 tons ($1,500) Closed ground loop installs only Minimum 3.3 COP and 14.1 EER rating ENERGY STAR website listing Rebate for cooling only Residential customers using Xcel Energy electricity 6

7. Prescriptive vs Custom rebate Prescriptive  GSHP is “pre-approved”  If it meets qualifications  Rebate amounts predictable  True for all residential rebates Custom  No “pre-approval”  Different process (business customers) 7

8. www.xcelenergy.com 8

9. Choose “Heating & Cooling” 9

10. GSHP page 10

11. Registered Contractors link 11

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15. Trade partner participation Contractor ID Certification – one per company:  IGSHPA loop installer certification  NATE GSHP certification Either one 15

16. Check cut to customer / contractor Rebate reviewed and approved Xcel Energy receives packet Email packet to Xcel Energy Complete application, attach invoice The ideal process 6 – 8 week average

17. Check cut to customer / contractor Rebate reviewed and approved Xcel Energy receives packet Email packet to Xcel Energy Make corrections If it needs work 6 – 8 weeks average, then another 6 – 8 weeks

18. Accompanying invoice 18

19. Managing rebate applications Minimize your time Keep customers happy Get rebates processed quickly

20. Customer manages process They call you for status You don’t know what they sent in Or when It could cost you or your team extra time

21. Contractor manages process You know the paperwork’s done With invoice attached You have a record of it, via email You can use it as an opportunity to ask for a referral

22. residentialrebates@xcelenergy.com 22

23. Verify equipment qualifies You own the process Read my newsletters Scan and email Attention to details rebate application 5 steps to easy rebates Have a process and a spreadsheet

24. Look here first 24

25. 25 Page 3

26. 26 Energy Experts team 800-824-1688 Molli Jim Michelle Paul Tim Amanda

27. 27 Page 3

28. Work faster, get approvals faster 28 Page 6

29. 2013 Rebate application forms Emailed today 29

30. 30 Page 6

31. Really! 31

32. Q & A time

33. 33 Ann Kirkpatrick Ann.kirkpatrick@xcelenergy.com 303-294-2943

34. Overview of 2013 Colorado Custom Rebate Program for Geothermal Projects

35. Trade Relation Managers Derek Shockley 303-294-2082 John.D.Shockley@XcelEnergy.com John.D.Shockley@XcelEnergy.com Commercial Programs Handled by Derek:  Lighting Efficiency, Data Center Efficiency, Recommissioning  Energy Design Assistance, Energy Efficient Buildings Bob Macauley 303-294-2675 Robert.Macauley@XcelEnergy.com Robert.Macauley@XcelEnergy.com Industrial Programs Handled by Bob:  Heating - Cooling, Compressed Air, Motors/VFDs  Refrigeration Efficiency, Energy Management Systems We can help you with Custom Efficiency and Energy Analysis

36. Colorado Contact Information Energy Efficiency Specialists Business Solutions Center (BSC) Energy Efficiency Specialists serve small to mid-sized business customers trade allies to help them develop long-term energy management programs. 1–800–481–4700 M - F 8 a.m. – 5 p.m. MT Learn about program details, qualifications and deadlines Get assistance with completing applications, rebate forms, customer proposals, projects and rebate status Request customer billing history (signed utility releases consent form required) Field reps available for on site help

37. Custom (Non-Prescriptive) Programs For equipment and conservation efforts outside Prescriptive Programs Only for commercial / industrial customers ***Preapproval required Rebate amounts and energy savings vary by project

38. Custom (Non-Prescriptive) Programs Custom Programs include:  Windows  Insulation  Geothermal applications  Roofing  Window tinting Energy Management Systems Business New Construction  Energy Design Assistance Data Center Efficiency

39. Custom Programs Separate CUSTOM rebate application is required Preapproval typically takes less than 10 business days and is REQUIRED before equipment is purchased or installed The customer may incur engineering costs prior to our preapproval date to identify implementation alternatives. The customer must notify Xcel Energy of these costs prior to our preapproval analysis so we can include the itemized costs in our analysis.

40. Custom Programs Preapproval letter will outline energy savings and rebate amount Will also include time frame for implementation – typically 24 months If project scope changes it may require reanalysis Rebate amounts vary with the project’s energy savings. But the more energy your project saves, the more rebate dollars you earn – up to $400 per kilowatt (KW) of electricity and $4 per dekatherm (Dth) of gas saved.

46. Trade Partners Web site

49. Business Trade Relation Managers Derek Shockley 303-294-2082 John.D.Shockley@XcelEnergy.com John.D.Shockley@XcelEnergy.com Commercial Programs Handled by Derek:  Lighting Efficiency, Data Center Efficiency, Recommissioning  Energy Design Assistance, Energy Efficient Buildings Bob Macauley 303-294-2675 Robert.Macauley@XcelEnergy.com Robert.Macauley@XcelEnergy.com Industrial Programs Handled by Bob:  Heating - Cooling, Compressed Air, Motors/VFDs  Refrigeration Efficiency, Energy Management Systems We can help you with Custom Efficiency and Energy Analysis