1. Enhancing MyUni Project Introduction and Reality-Check with Faculties and Schools - June 2013 Liz Heathcote and Darren Searson adelaide.edu.au

2. Enhancing MyUni aims to provide... “a noticeable improvement to MyUni that provides students, staff and academics their priority tools and functionality to best utilise the online learning space for a blended learning experience in 2014:” Who is involved? Pro Vice Chancellor (Student Experience) & Learning Technologies Steering Group Learning Technologies Team Technology Services & Project Management Office Reference Group – members from your Faculty (next page)... University of Adelaide2

3. Reference Group Who is involved? University of Adelaide3 FacultyRepresentativeSchool / Unit Health SciencesClemence Due John Salmon Sophie Karanicolas Psychology MLTU Dentistry ProfessionsMelissa de Zwart Edward Palmer Vegnes Maniam Law Education ECMSKatrina Falkner Nick Falkner Will Robertson Computer Science Mechanical Engineering ScienceAmanda Able Bridgette Shackelford Agriculture Food and Wine Animal & Veterinary Science Humanities and Social Sciences Mike Wilmore Stephanie Hester School of Humanities Humanities and Social Sciences Office

4. University of Adelaide4 Enhancing MyUni Context Image from http://1000puzzlegames.com/ MyUni Technical Enhancements MyUni Change Management Technical, functional enhancements Engagement in online learning Help students and staff make use of technical enhancements Specialist MyUni Support Framework for scaling up innovations

5. Different Voices – what are they saying? University of Adelaide5 STAFFSTUDENTS ? ?? BEACON/ Student eExperience Different Voices – what are they saying?

6. University of Adelaide6 STAFF STUDENTS BEACON / Student e-Experience ? ? Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors Understand who I am and how I learn

7. Different Voices – what are they saying? University of Adelaide7 STAFF STUDENTS ? Give me tools that are reliable and intuitive Reduce my administrative workload Help me use technology to support better learning outcomes Facilitate communities of practice Provide metrics on how students are learning BEACON / Student eExperience

8. Different Voices – what are they saying? University of Adelaide8 STAFFSTUDENTS BEACON/ Student e-Experience Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement

9. Different Voices – what are they saying? University of Adelaide9 STAFFSTUDENTS BEACON Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors Understand who I am and how I learn Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement Give me tools that are reliable and intuitive Reduce my administrative workload Help me use technology to support better learning outcomes Facilitate communities of practice Provide metrics on how students are learning

10. Enriched Online Learning – what does it mean? University of Adelaide10 STAFFSTUDENTS BEACON Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors Understand who I am and how I learn Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement Give me tools that are reliable and intuitive Reduce my administrative workload Help me use technology to support better learning outcomes Facilitate communities of practice Provide metrics on how students are learning Sound underlying technology Productive use of time Improved usabilty & support Flexible communication & collaboration Accurate & timely metrics

11. Enhancing MyUni – progress so far High-level requirements gathered: – Issues raised through the Technology Services Help Desk – Requests received by the Learning Technologies team – Interviews with academic and professional staff – Workshops conducted with the Project Reference Group – Staff and students’ wants and needs identified as part of the Student e-Experience project Change management activities planned University of Adelaide11

12. MyUni User Experience Re-skin Hide Features Course Template Consistent Navigation Consistent Style Re-Branding MyUni Apps Basic and advanced configuration Integration Single Sign-On Technical Upgrade Instructor Roles Course Rollover Course Outline Tab Final Grade Process Improvements Instructor Information Program Information Instant Access Tutor Information Tutorial Group Creation Course Structure Calendar Integration Access Guest Access Visitor Access Federated Access Alumni Access Group Permissions Friends and Family Access Communication Text Editor Discussion Forums Collaborate Upgrade Virtual Classroom Recording Connect with other universities Online Friends Content Management Copyright Content Sharing Cross-platform Archiving Syncing Assessment and Assignments Rubrics Online marking improvements Assessment tasks in calendar Relative Dates Authoring Comment and rate video Banner size Grades Hide Grades Less options Relative Performance Students at Risk Improvements Reporting Student usage reports Performance Response time Consistency of service Can’t be done/Shouldn’t be done Not feasible this year More Analysis Required Feasible Requirements for MyUni

13. Requirements – Fix and Improve Access to MyUni Interface Improvements Reporting Functionality Discussion Forum Wiki Blog Text Editor Calendar/ Tasks Gradecentre Online Marking Video rating and comments University of Adelaide13

14. Requirements – Integrate Systems Automate course/ program/ grades transfer*/ instructor information Feeds from other Uni Systems – Tutorial groups etc. University of Adelaide14

15. Requirements – Change Mgt & Support Professional Development Operational Support University of Adelaide15

16. University of Adelaide16 Change Management for Enhancing MyUni Cultural Change & Engagement Online Resources Professional Developm’t Operational Support Change Management Communica- tion

17. The interface and the various options are confusing Key Changes Course rollover Much of the content needs a refresh It takes too long to set up my course for the new semester Some functions become out of date in rollover There’s no guidance on how to structure my course. It’s hard to find anything – my courses look totally different. Course templates University of Adelaide17

18. Enhancing MyUni – next steps Usability testing University of Adelaide18 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Gather req’mts & prioritise Sneak Peek/ Trial How-to training eLearning drop-ins Go Live Prof Dev’t/ Showcases (continuing into 2014)... MyUni Roadmap Development

19. Questions? Suggestions and feedback ltt@adelaide.edu.au Project Website www.adelaide.edu.au/myyuni/future ltt@adelaide.edu.au www.adelaide.edu.au/myyuni/future

20. Assessment, Grades & Reporting RequirementCoverageFunction Ensure that marks from all types of assignment flow back to the MyUni grade centre. Very likely Turnitin, ICC Printed Assignment, Grade Centre Automatically populate the MyUni calendar with assignments due. Moderately likely Turnitin, ICC Printed Assignment, Grade Centre Implement goals and alignment.Very likelyGrade Centre Ensure that students cannot see grades until the academic is ready to show them. Very likelyGrade Centre Allow students to see their performance relative to other students in their course. Very likelyGrade Centre Allow academics to identify students at risk of failure. Very likelyRetention Centre [SP12] Provide accurate student usage reports.Very likelyStudent Use Reports University of Adelaide20

21. Requirements for MyUni University of Adelaide21 RequirementCoverageFunction Fix technical issues with the text editor and make it consistent across MyUni. Very likelyText Editor Allow group information to be exported from MyUni in.csv format. Moderately likely Groups Improve the MyUni discussion forum functionality. Very likelyDiscussion Board Improve the MyUni wiki functionality.Very likelyWiki Improve the MyUni blog functionality.Very likelyBlogs Allow students to rate and comment on videos. Moderately likely Video Anywhere [SP12] Allow editing of virtual classroom recordings.Very likely Blackboard Collaborate [All functions] Allow students to see which of their friends are online. Moderately likely Socail Learning [SP12] / MyBlackboard People Allow students to communicate with other communities within the University outside of their courses. Very likelySocial Learning [SP12] Allow students to communicate and collaborate via MyUni tools with students and academics at other universities. Very likely Collaborate & Communicate [All functions]

22. MyUni Requirements - Staff University of Adelaide22 STAFF Give me tools that are reliable and intuitive Reduce my administrative workload Help me use technology to support better learning outcomes Facilitate communities of practice Provide metrics on how students are learning Administrative support Course templates/ structures Instructor roles Single sign-on Assessment tasks in Calendar Grade-Centre flexibility (hide grades) Improve reporting Access to MyUni Guest access Group permissions* Federated Access* Connect with other Unis Fix Issues/ Improve Functionality Text Editor Discussion Forum enhancement Wiki & Blog enhancements Teaching-Practice Assistance Training and showcases of examples Course export/import of content rather than roll-over Assessment functions (rubrics, improvements to online marking)

23. MyUni Requirements - Staff University of Adelaide23 STAFF Give me tools that are reliable and intuitive Reduce my administrative workload Help me use technology to support better learning outcomes Facilitate communities of practice Provide metrics on how students are learning Administrative support Course templates/ structures Instructor roles Single sign-on Assessment tasks in Calendar Grade-Centre flexibility (hide grades) Improve reporting Access to MyUni Guest access Group permissions* Federated Access* Connect with other Unis Fix Issues/ Improve Functionality Text Editor Discussion Forum enhancement Wiki & Blog enhancements Teaching-Practice Assistance Training and showcases of examples Course export/import of content rather than roll-over Assessment functions (rubrics, improvements to online marking)

24. MyUni Requirements - Students University of Adelaide24 STUDENTS Use technology simply and well Make my time on campus worthwhile Provide a consistent online experience Make it easy to communicate with peers, academics and tutors Understand who I am and how I learn Consistent navigation Reskin MyUni Comment and rate video Automate course/ program/ instructor information User experience testing { Collaborate Virtual Classroom upgrades Online Friends/ Who’s Online Relative performance in my class {

25. MyUni Requirements – Strategic Direction University of Adelaide25 BEACON/ Student e-Experience Deliver high-quality content effectively online Free staff time for small-group discovery Empower staff to better engage with digital learning Meet the needs of students unable to attend campus Provide effective systems that encourage relevant measurement MyUni System Requirements Requirements to date will from the LMS Roadmap We will evaluate how MyUni (BlackBoard) is meeting the university's needs as an LMS Analysis of requirements found during the Enhancing MyUni Project Change Management Face to face and online staff development in skills and knowledge of blended pedagogies Promote good practice and pedagogical design through: Events showcasing good practice examples, Resources developed to showcase good practice and pedagogical design application within MyUni.