1. Shopping and Banking Safely Online Licensed under a Creative Commons Attribution-NonCommercial- ShareAlike 2.5 Canada License

2. Purpose of Workshop Learn about online shopping Practice your shopping skills Discover safe online practices and tips

3. Internet Use in Canada Statistics Canada (2009) 80% (21.7 million) Canadians aged 16 and older, use the Internet. Up from 68% in 2005. More urban than rural users (this will change with access high speed) Around the globe, Internet use is surpassing TV use (age is a factor)

4. Top 10 Online Activities of Adults (65+) (U.S) 1Personal E-mail88.6 2Viewed or Printed Maps Online68.6 3Checked Weather Online 60.1 4Paid/Viewed Bills Online 51.2 5View/Posted Photos Online 50.1 6Read General/Political News49.2 7Checked Personal Health Care Info 47.3 8Planned Leisure Travel Trip Online 39 9Recipes/Meal Planning Searches38.4 10 Read Business/Finance News 37.8 Source: The Nielsen Company, Nielsen @Plan Fall 2009 Release, Adults 18+

5. Shopping & Banking Online in Canada In 2009, 50% of Canadian home internet users reported purchasing goods and services online and 67% used the Internet for banking or online bill payment (world leaders) In 2009, Canadians purchased $15.1 billion of goods and services from the Internet (up from $12.8 billion in 2007) Most common goods purchased online: airline tickets, concert tickets, books, magazines, music, clothing, jewellery

6. Security Concerns Decline with Internet Use In 2009, Canadians who had used the Internet for 5 years or more were less likely to be concerned about online security than those with fewer years experience. Security concerns, such as online use of credit cards, continue to remain amongst consumers

7. Definition: E-commerce (Electronic Commerce) is the practice of buying and selling goods and services over electronic systems such as the Internet.

9. The door to E-commerce:

10. Types of Online Shopping 1. Internet Window Shopping: research products you want to buy or use online flyers 2. Classified ads: buy & sell shopping (e.g. Craigslist) 3. Retail or business sites (e.g. Amazon, Air Canada) 4. Auction sites (e.g. Ebay)

11. Window Shopping and Consumer Research

12. What is Window Shopping on the Internet? Search the Internet to find information about goods or services they would like to purchase. Browse online flyers Compare prices, quality, product /consumer report Help people living in rural communities Search by a specific product / service (e.g. Canon PowerShot SD1300IS) or by retail outlet (e.g Future Shop)

17. Classified Ads

21. Retail and Business Sites

26. Auction Sites (buy or sell)

29. Practice Your Skills!

30. Final thoughts……. “Live as if you were to die tomorrow. Learn as if you were to live forever” Mahatma Gandi