1. STAR FM TOWER

2. Star FM – who we are Leading pioneering radio broadcast within Northern Kenya and Somalia region Broadcast 24 hours a day – target audience are children, youth, women and men The main aim is to empower households and communities through providing a two-way communication process between service providers and communities.

3. Star FM products and services Popular, public interest programs on key humanitarian and refugees affairs, political and social issues Documentary production Commissioned videos Radio Commercials Translation services

4. Why radio is important for humanitarian crises It saves lives! During humanitarian emergencies people have an urgent need for information. “Poor information flow is definitely the biggest sources of dissatisfaction, anger and frustration among affected people” Radio can deliver news to the most remote communities and provide emergency information during crises

5. Innovative Tools that Star FM use Social media – Facebook, short code Mobile phones Telephone Connecting to diaspora community Live streaming Souktel

6. Challenges Partnering and coordinating with humanitarian agencies Insecurity Lack of network Lack of electricity

7. Gargaar Program Update Daily one-hour program – humanitarian stories, features and interviews, musical interludes and a daily poem introduced in the camp It is as if God sent a bridge to span the gap that affects the refugee community concerning access to information” – Mohamud Bundid Saney, Security Chairman, Dagahaley

8. Gargaar Program Highlights include – Extensive coverage of 2013 change of agency responsibilities in different camps – Returns and repatriation especially as Kenyan and Somali Governments hold high level discussions – Polio outbreak and process for vaccination – New technology using bio-metrics for food distribution by WFP – Numerous programs highlighting positive stories such as community women’s groups, ICT ad YEP centers and distribution of Non-food items such as radios

9. ‘When I came to the camp I did not even have information about how to access water or simple things like that. Now that this program is aired, new and old refugees have somewhere they can get information” – Maano Hussein Ibrahim, Trainnee Journalist

10. Monitoring and Evaluation 53.6% reported that they don’t have enough information to make decision for themselves 37.9% reported that the main information they need to help them and their family members is general news on what is happening in the camp and 22% wanted information on humanitarian issues 74.2% of the population relies on the radio as the main ways of finding information, and Star FM is the most popular local station 48.9% who reported they are able to talk to aid providers, only 14.3% were recent arrivals against 34.6% of the long term arrivals – indicating length of stay is a critical factor on whether they are able to talk to aid providers

11. Recommendations Each and every aid agency has to coordinate with the local media by sharing the information and the press release to us to inform the refugees, IDPs, vulnerable people through radio Improvement of working relationships between humanitarian agencies and the private sector For better communication between refugees and aid agencies radios are required, and aid agencies should consider distributing solar radio Less expensive solar mobile phones should be available to assist communication Information is aid and the radio is the most informative tool for affected people

12. Star FM directors holding the award the station won ``CNN Africa award’’

13. 5 Star FM presenter conducting Telephone Interview

14. 5 Star FM Presenter Editing The program

15. 5 Star FM anchor reading news

17. 5 Star FM presenter in the studio during live show on reproductive health issue.

18. Star FM Presenters Brain storming about the coming up Program

19. Star FM Staff entertaining the public on disaster reduction campaign in Garissa.

20. Star FM Youth Training in Dadaab

21. Ali Idow listens to Star FM radio at the Ifo extension refugee camp in Dadaab daab.

22. Refugees women received solar radio, Star FM covered the Initiative. daab.

23. Star FM reporter interviewing the women who received the solar radios daab.

24. Mobile Phone Charging Site.

25. Star FM – listen now Live stream: starfm.co.ke/live Facebook: star fm-the voice of nep Website: starfm.co.ke Email: info@starfm.co.keinfo@starfm.co.ke Listen live in Europe: +44 203 670 0326 Listen live in North America: +1 213 992 4337