1. Guild Craft Floors

3. AGENDA Overview Overview Organization Structure Organization Structure Supply Chain Supply Chain Information System Information System Quantitative Information Quantitative Information Objectives Objectives Competition Competition Environmental Friendly Environmental Friendly

4. An Overview Of The Company Started in 1952 Three stores in the GTA region, Mississauga, Burlington and Woodbridge. Has 26 employees.

5. Organization Structure Marketing- Promotions and all advertising campaigns. Marketing- Promotions and all advertising campaigns. Finance- Maintenance of the financial documents and keeping a check on fund flow. Finance- Maintenance of the financial documents and keeping a check on fund flow. Administration- In house administration needs of the warehouse and show room. Administration- In house administration needs of the warehouse and show room. Retail- The display of final finished product for the sale to customer. Retail- The display of final finished product for the sale to customer.

6. Installation and customer service A very important aspect of the functioning of Guild craft floors is their installation department,which deals with the final installation of the wood floor. A very important aspect of the functioning of Guild craft floors is their installation department,which deals with the final installation of the wood floor. Installation is optional. Installation is optional. After installation, Guild craft offers customer service to its clients. After installation, Guild craft offers customer service to its clients.

7. Transportation Company The Panalpina Group. Operates in more than 80 countries Provides raw material supply to Guild craft

8. Suppliers

9. Overall Supply Chain Customer Retailer Packing and skidding Staining and Tan coats Milling and Rough Preparation Pre Finished natural hardwood

10. Overall Supply Chain Finished Material from Germany, USA and Local Guild Craft Floors and Branches Customer

11. Information System Quick Book Intuit Quick Book Intuit Manual Entries Manual Entries MS Office MS Office www.guildcraftfloors.ca/admin/ www.guildcraftfloors.ca/admin/ www.guildcraftfloors.ca/admin/

12. Quantitative Information No details on numeric since privately owned. No details on numeric since privately owned. Lead Time Lead Time  Germany 4 to 5 weeks 4 to 5 weeks  Local 2 days to 1 week 2 days to 1 week  USA 1 week 1 week

13. Objectives Penetrate the market by expanding in other places around GTA Penetrate the market by expanding in other places around GTA Customer Satisfaction Customer Satisfaction Environmental Friendly Environmental Friendly Generate higher revenues Generate higher revenues

14. Performance Measurement Evaluate assets and liabilities Evaluate assets and liabilities Review the cash flow statements Review the cash flow statements Understand customer satisfaction level Understand customer satisfaction level After sales service After sales service

15. Competition Main Competitors: Home Depot Home Depot Brampton Hardwood Floors Brampton Hardwood Floors

16. Environmental Friendly FSC (Forest stewarding council) FSC (Forest stewarding council) VOC (Volatile organic compounds) VOC (Volatile organic compounds) Synthetic latex Synthetic latex Planting Trees Planting Trees

17. THANKS! Rohit Krishna Rohit Krishna DilipKumar DilipKumar Navpreet Thetti Navpreet Thetti Manjot Siddhu Manjot Siddhu Manshi Seksaria Manshi Seksaria