1. Human Resources Management An Introduction

2. On Wednesday Syllabus  agendas (33%)  semi-daily homework  maps (32%)  presentations (15%)  participation (20%)  attendance  speaking up

3. Human Resources Management An Introduction

4. What Organizations Do Products Services Product or Service Capital Goods (e.g. Equipment ) Labor Raw Materials

5. 2 Views of Human Resources Management

6. View #1 -- HRM is a Separate Department One of the major organizational subsystems A “Staff” perspective

7. Human Resources Research & Development, Engineering Management Marketing Materials, Production, and/or Services Management Finance Major Organizational Subsystems

8. Why a Separate Department is Useful 1)Importance of Human Resources  Competitive Advantage 2)Increasing Complexity  Global workforce 3)External Influences  Legal Requirements 4)Consistency in Treatment

9. Responsibilities of the HR Department Advice and Counsel Strategic Partner Policy Formulation and Implementation Employee Advocacy Service

10. View #2 -- Every Supervisor or Manager is an HR Manager Anyone who deals with subordinates plays a HRM role The “Line” perspective

11. Tasks Completed by Line Managers Interview job applicants Provide orientation, coaching, and on- the-job training Provide and communicate job performance ratings Recommend salary increases Carry out disciplinary procedures Investigate accidents Settle grievance issues

12. So just what does HRM involve? Ways of categorizing HR activities

13. Four Activities The Acquisition of Human Resources The Maintenance of Human Resources The Development of Human Resources The Rewarding of Human Resources

14. Specific HRM Functions Human Resource Planning Analyzing Jobs Recruiting Selecting Appraising Training Developing Compensating Benefits Work Environment

15. How HR Functions Relate to HR Activities The Acquisition of Human Resources Planning Analyzing Jobs Recruitment Selection The Development of Human Resources Appraising Training Developing

16. How HR Functions Relate to HR Activities, continued The Rewarding of Human Resources Compensating (Wages & Salaries) (Incentives) The Maintenance of Human Resources Employee Benefits Safety & Health Labor Relations

17. Goals of Human Resource Management The human resource function in contemporary organizations Facilitating organizational competitiveness Complying with legal and social obligations Promoting individual growth and development Enhancing productivity and quality

18. Desired Outcomes of HRM Attraction Retention Job Performance Productivity Employee Safety and Health Attendance Job Satisfaction Competitive Advantage Company Performance

19. Video Southwest Airlines

20. Competitive Challenges for HRM - 1 Managing Change Cultural Diversity Work & Family Issues Developing Human Capital Part-time, Temporary Employees Globalization

21. Competitive Challenges for HRM - 2 Cost Containment Mergers & Takeovers Downsizing & Layoffs Quality & Teamwork Advances in Technology Continuous Quality Improvement

22. Any Questions?

23. On Wednesday Syllabus  agendas (33%)  semi-daily homework  maps (32%)  presentations (15%)  participation (20%)  attendance  speaking up