1. Exploring Five Key Factors of Leadership William Sauser, PhD Hope Stockton, MS Auburn University College of Business

2. Objectives Understand the differences between leadership and management Understand the differences between leadership and management Describe the five practices of exemplary leadership Describe the five practices of exemplary leadership Identify effective leadership behaviors in a case study Identify effective leadership behaviors in a case study Develop a plan to improve in one of the five practices Develop a plan to improve in one of the five practices

3. Management (Vital) Doing things right Efficiency Speed Bottom line Methods Practices ____% of your time Leadership (Vital) Doing the right things Effectiveness Direction Top line Purposes Principles On the system ____% of your time

4. “Most organizations” and communities “are overmanaged and underled.” Stephen R. Covey

5. Exercise 1: Name the following Name the following Five Wealthiest People in the World Five Wealthiest People in the World Last Six Time Magazine People of the Year Last Six Time Magazine People of the Year Five Recent Nobel or Pulitzer Prize Winners Five Recent Nobel or Pulitzer Prize Winners Last Five Best Picture, Best Actor, or Best Actress Academy Award Winners Last Five Best Picture, Best Actor, or Best Actress Academy Award Winners

6. Exercise 2: Name the following: Name the following: Five Teachers of Coaches that helped you through school Five Teachers of Coaches that helped you through school Six Friends that helped you through difficult times. Six Friends that helped you through difficult times. Five People that taught you something worthwhile. Five People that taught you something worthwhile. Five People that made you feel appreciated Five People that made you feel appreciated

7. Gallup Leadership Research More than 10,000 responders More than 10,000 responders 2005-2006 2005-2006 Identify the leader that has the most positive influence in your daily life. Identify the leader that has the most positive influence in your daily life. More than 85% selected someone described as a friend, family member, co-worker, teacher, current manager/supervisor More than 85% selected someone described as a friend, family member, co-worker, teacher, current manager/supervisor 75% named someone they had known for more than six years. 75% named someone they had known for more than six years.

8. Leadership is about Relationships! The Leadership Challenge – Kouzes and Posner

9. Leadership Defined The skill of influencing people to work enthusiastically toward goals identified as being for the common good.

10. Leadership Imperative Great Leadership EngagementEngagement ResultsResults The Leadership Challenge – Kouzes and Posner

11. Engaged Employees 30% of the U.S. Workforce (Community Members) 30% of the U.S. Workforce (Community Members) Traits: Traits: Builders Builders Develop productive relationships Develop productive relationships Perform at consistently high levels Perform at consistently high levels Drive Innovation Drive Innovation Move Organizations Forward Move Organizations Forward Produce More Produce More Coffman, C. & Gonzalez-Molina, G. Follow this Path.

12. Actively Disengaged 54% Not Engaged 54% Not Engaged 16% of the U.S. Workforce Actively Disengaged 16% of the U.S. Workforce Actively Disengaged Disengaged Traits: Disengaged Traits: CAVE Dwellers CAVE Dwellers Act out Unhappiness Act out Unhappiness Cost Economy $254 to $363 billion per year in lost productivity Cost Economy $254 to $363 billion per year in lost productivity Coffman, C. & Gonzalez-Molina, G. Follow this Path.

13. Leadership is Everyone’s Business The Leadership Challenge – Kouzes and Posner

14. Leadership development is really self-development The Leadership Challenge – Kouzes and Posner

15. Kouzes and Posner: Five Practices of Exemplary Leadership Model the Way Model the Way Inspire a Shared Vision Inspire a Shared Vision Challenge the Process Challenge the Process Enable Others to Act Enable Others to Act Encourage the Heart Encourage the Heart The Leadership Challenge – Kouzes and Posner

16. Model the Way Clarify Your Personal Values Clarify Your Personal Values Set the Example Set the Example DWYSYWD -- Test DWYSYWD -- Test (Do What You Say You Will Do) The Leadership Challenge – Kouzes and Posner

17. The Leadership Challenge ® Workshop Facilitator‘s Guide, Third Ed., Rev. Copyright © 2006 by James M. Kouzes and Barry Z. Posner. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com Personal Commitment Clarity of Organizational Values High Low High Clarity of Personal Values 6.26 6.12 4.87 4.90

18. Inspire a Shared Vision Envision the future Envision the future Enlist others in a common vision Enlist others in a common vision The Leadership Challenge – Kouzes and Posner

19. Challenge the Process Search for opportunities Search for opportunities Experiment and take risks – Learn from Experiment and take risks – Learn from mistakes mistakes The Leadership Challenge – Kouzes and Posner

20. Enable Others to Act Foster Collaboration Foster Collaboration Strengthen others by sharing power Strengthen others by sharing power The Leadership Challenge – Kouzes and Posner

21. 21 The Organizational Focus 0% 20% 40% 60% 80% 100% Engaged Not Engaged Actively Disengaged 22% 33% 45% Weakness 38% 61% Strengths 1% Ignored 40% 57% 2% Copyright © 2004 The Gallup Organization, Princeton, NJ. All rights reserved. 16% 55% 29% 2004 Poll

22. Hershey and Blanchard’s Situational Leadership Model Follower Readiness Mature Immature RELATIONSHIP ORIENTED R2R1R3R4 S4S1 S3S2 Moderate LowHigh High Relationship and Low Task D E L E G A T I N S E L L I N G T E L L I N G High Task and High Relationship Low Relationship and Low Task High Task and Low Relationship G TASK ORIENTED LEADERSHIP HighLow High Low 15.6 SUPPORTING

23. Encourage the Heart Recognize contributions Recognize contributions Celebrate the values and victories Celebrate the values and victories The Leadership Challenge – Kouzes and Posner

24. Movie Clip and Discussion

25. How We Learn The Leadership Challenge – Kouzes and Posner

26. Personal Extended Learning Opportunity List three things you will do to improve your leadership skills. List three things you will do to improve your leadership skills. 1. ____________________________________ 2. ____________________________________ 3. ____________________________________ List three things you will do to improve your leadership skills. List three things you will do to improve your leadership skills. 1. ____________________________________ 2. ____________________________________ 3. ____________________________________

27. Books of Interest Better Together, Putnam, R., Feldstein L. and Cohen, D. Better Together, Putnam, R., Feldstein L. and Cohen, D. Bowling Alone, Putnam, R. Bowling Alone, Putnam, R. The Leadership Challenge, Kouzes and Posner The Leadership Challenge, Kouzes and Posner Leader’s Compass – Dennis Haley and Ed Ruggero Leader’s Compass – Dennis Haley and Ed Ruggero The 8 th Habit, Steven Covey The 8 th Habit, Steven Covey The Servant, James Hunter The Servant, James Hunter The Secret, Mark Miller and Ken Blanchard The Secret, Mark Miller and Ken Blanchard

28. Save the Dates: October 13-16, 2009 -www.blueridgeleadership.com-

29. References Kouzes, J. M. & Posner, B. Z. Kouzes, J. M. & Posner, B. Z. The Leadership Challenge (3rd ed.). San Francisco, CA; John Wiley & Sons, Inc., 2002.