2. SMARTER TRAVEL James Wale & Stephane Trapp

3. Tata Group │ At a Glance annual revenue employees worldwide operating companies on 6 continents group’s largest market revenue from outside India years in operation Chemicals EnergyServices Materials

4. What Business are you in? In the business of transporting people ? In the business of connecting people ????

5. What Business are you in? In the business of transporting people ? In the business of connecting people ?

6. Why are major TMCs already involved and why should you care?  Offer an alternative option for 2-3 hour meetings that eat up the whole day  Allow your clients to keep collaborating remotely: when they’ve already cut down their T&E budget, you’re not cannibalizing your travel business but upgrading from audio conference calls  Carbon taxes are an increasing reality that drives air travel down: Telepresence is carbon-neutral  A cancelled flight does not mean that the scheduled face-to-face meeting can’t happen! DRIVING FORCES: What are companies asking their TMCs to help them with while their business is increasingly global? Business Continuity Carbon Footprint Productivity $ Savings IMPLICATIONS FOR TMCs: Respond with new tools …. … And get a commission on every sold meeting

7. Public Telepresence Service

8. 80% of our public rooms are Cisco CTS 3000 systems with 3 screens 6 seats, 3 screens, 3 cameras (CTS 3000) 6 seats, 1 screen, 3 cameras (CTS 1300)

9. 42 Public Telepresence Conference locations worldwide TCL brings you the benefits of Telepresence wherever you are and wherever you want to be Connect face to face with customers, partners, co-workers… Build trust, understanding and relationships Increase productivity Reduce travel Extend your existing private video network beyond your current footprint using our public rooms to connect with a new customers or with a remote location Cut costs Reduce your carbon footprint

10. Live Rooms – Europe & Middle East CountryCityLocation BelgiumBrusselsLe Meridien FranceParisLe Meridien Etoile FranceLilleEuratechnologies Germany MunichLe Meridien Munich Germany FrankfurtLe Meridien Parkhotel Frankfurt Luxemburg Cercle Cite The Netherlands AmsterdamAmsterdam Bright City United KingdomLondon51 Buckingham Gate (TAJ) Russia MoscowBizkomm business center Kuwait Kuwait CitySheraton QatarDohaSheraton Doha Saudi Arabia JeddahMobily Nojoud Center Saudi Arabia RiyadhMobily office complex - Downtown United Arab EmiratesDubaiDubai World Trade Center United Arab EmiratesAbu DhabiRotanta Beach Hotel

11. Live Rooms – North America CountryCityLocation CanadaTorontoSheraton Toronto Centre USANew YorkSheraton Hotel USABostonTaj Hotel Boston USAChicagoW Chicago City Center USALos AngelesWestin LAX (Airport) USAWashingtonWestin Georgetown USA San FranciscoWestin St. Francis USA DallasSheraton Dallas

12. Live Rooms – Africa CountryCityLocation Kenya Nairobi – DowntownSerena Hotel Kenya Nairobi – WestlandsMichael Joseph Center NigeriaLagosSouthern Sun Hotel NigeriaAbujaSheraton NigeriaPort HarcourtMeridien hotel Republic of South AfricaJohannesburgNeotel Uganda KampalaSerena Hotel

13. Live Rooms – Asia Pacific CountryCityLocation AustraliaSydneySheraton on the Park ChinaHong KongCompass Managed Offices IndiaBangaloreCII IndiaBangaloreThe Taj West End IndiaChennaiCII IndiaGurgaonCII IndiaHyderabadCII IndiaMumbaiThe Taj Mahal Palace & Tower Japan TokyoWestin PhilippinesManilaPLDT PhilippinesCebuPLDT Singapore Rendez-Vous Hotel Singapore Compass Managed Offices TaiwanTaipei

14. Upcoming Rooms By 1H12 CountryCityLocation ChinaShanghai UkraineKievAdvanced Com Business Center

15. Tata Communications Public TelePresence Service relies on a wide community of partners Sales Channels Hotels and Real Estate Service Providers and TP Exchange Partners

16. Major companies worldwide are using our public Telepresence facilities regularly

18. The TP and Video Market Multi Codec 12000 systems by 2014 Single Codec 2 million systems 2014 Desktop / Mobile Video Billions of clients 18% annual growth rate Figures by Wainhouse Research

19. Thank You