1. Resource Competency Skills in Emergency Nursing Betty Sousley, RN, BSN Ferris State University April 2013

2. Assessment and Intervention Assist with nursing tasks Maintain a safe environment Skilled at proficient and expert level

3. Communication Communication skills and teamwork Customer service Conflict resolution Maintains confidentiality

4. Critical Thinking Work through complex situations Trauma and cardiac monitoring Urgent and emergent conditions Implements protocols Unexpected events and incident reporting Interqual criteria

5. Human Caring and Relationship Interpersonal relationship Patient and staff advocate Hourly rounding SBAR

6. Management Team goal setting Manages environment Rounds Hospital Emergency Radio Network

7. Leadership Change agent Delegation Enforcer of regulatory compliance Role model and clinical resource Interdepartmental collaboration Chain of command

8. Teaching Assist individual needs EMR Educate patients Preceptor

9. Knowledge Integration Clinical expertise and skills Continual research Lifelong learning Scope and Standards of Practice

10. Mandatory Competencies Advanced Cardiac Life Support Trauma Nurse Core Course Pediatric Advanced Life Support Triage Curriculum Course Conflict Resolution Course

11. Continuing Education Yearly in-service presentation

12. Clinical Experience 1 year triage 5 years emergency nursing

13. Peer Evaluation Day resource nurse Evening resource nurse House supervisor SWEMS physician

14. References American Nurses Association (2010). Scope and standards of practice (2 nd ed.). Silver Springs, MD: ANA. Eggenberger, T. (2012). Exploring the charge nurse role holding the frontline. Journal of Nursing Administration, 42(11), 502-506. doi:http://0- dx.doi.org.libcat.ferris.edu/10.1097/NNA.0b013e3182714495 Emergency Nurses Association. (1999). Standards of Emergency Nursing Practice (4 th ed.) Federinko, D. (2009). Behavioral Standards for Allegan General Hospital. http://aghsp2010/Shared Documents/Forms/DispForm.aspx?ID=298 Madhavanpraphakaran, G. K. (2012). Patient safety and nursing education. International Journal of Nursing Education, 4(2), 92-96. National League for Nursing (2005). The scope of practice for academic nurse educators. New York, NY: National League for Nursing. Staffing Standards for Patient Safety and Quality Care Act, H.R. 2187, 112 th Cong., U.S. Congress (2011) (enacted).