1. New Zealand Customs Service Presentation Industry Capability Network Wellington 13 th August 2009 Vendor Briefings

2. NZCS – CURRENT INFRASTRUCTURE 30 Unix servers 117 Wintel –23 Virtual –94 Physical Production servers – Data Centre Auckland Disaster Recovery, test and development – Data Centre Wellington File and Print and exchange servers at sites IBM blades and blade storage SUN blades and blade storage SUN Unix boxes and SAN HP Physical servers HP Desktops

4. NZCS - APPLICATIONS CusMod – C++, PowerBuilder client Middleware – IBM Websphere Data warehouse –Cognos, SQL database FMIS – PeopleSoft Payroll – PayGlobal Windows 2000 – migrating to XP Office 2003 Exchange 2003 Server 2000 – migrating to 2003 AD 2000 – migrating to 2008 34 external connections Symantec Netbackup- Citrix Enterprise Vault email archiving-

5. NZCS – KEY STATISTICS 2007/2008 9.95M air passenger movements 68 cruise ships up from 49 in 06/07 358k cruise ship passengers up from 240k in 06/07 6,500 marine craft cleared Ephedrine and Pseudoephedrine seizures –733 kilos (393), 766 (454) incidents = potential harm $83m ($44m) Intellectual Property Right Infringements –824 referrals = 118,500 items forfeited –573 referrals = 137,000 items forfeited (06/07) Clear $85b in trade annually (Via EDI) $9.256b revenue collected

6. CURRENT / FUTURE PROJECTS Current –JBMS/TSW- Virtualisation –Drugs- Desktop strategy –TransTasman- Server 2003 / XP upgrades Future –VoIP/Network upgrade- Security –JBMS/TSW- Sybase/Solaris upgrades –Internet/Intranet application replacement Current Government Priorities –TransTasman –JBMS/TSW –Drugs

7. ENGAGING WITH CUSTOMS What’s Important to Customs: End to end solutions plus body shopping – we don’t have a one solution fits all approach Individuals and companies that know our business Financial and product stability Local support Engagement at a strategic level What irritates us: Over selling Non delivery People telling us how to run our business/not knowing our business

8. Procurement Process We need to follow the rules Some of the documents we need to complete: –Procurement plan –Evaluation process –Weightings –Internal business case (s) –Evaluation report –Recommendation paper –Audit documents We need to ensure the best solution for the best value