2. INTRODUCTION OF JUNAGADH MAHILA COLLEGE This college is granted college and accredited by B+ by NAAC and certified with ISO 9001:2008 2(f) & 12 (B) & recognized by UGC. This college is managed by Shree Sardar Patel Education trust, Junagadh It is established for rural community Girls. Previously it is affiliated by SNDT, Mumbai and after 1996 it is concerned with Saurashtra University. It has IGNOU and BAOU centers also.

3. AIM OF THE COLLEGE The main aim of this college is to support Teaching, Learning and Research process at this college’s library. To develop a rich collection of college in all areas of teaching. To provide better services regarding their bright career

4. The present study’s’ aim to sharing this experience is to assess the advantages and disadvantages of the online purchasing or e- purchasing through Flipkart.com. Further to find out the possibilities of the online book purchasing through Flipkart.com as a permanent vendor or life time vendor who can provide books on the basis of day today needs. OBJECTIVE OF THE STUDY

5. Following services provides by SMCC Library Reference Service Inter Library Loan Service Circulation Service Document Delivery Service Internet Service Current Awareness Service User Orientation Programme Information Literacy Electronic Information Service Clipping Service Photocopy Service SDI Service SERVICES OF MAHILA COLLEGE

6. The Librarian of Shree Mahila Arts & Commerce College, during surfing on internet, services of Infibeam, Naaptol, Amazon and Flipkart.com were discussed in the Library Committee meeting and online purchasing site Flipkart.com was approved by the library committee of Shree Mahila Arts & Commerce College, Junagadh (Gujarat). APPROVAL OF FLIPKART.COM PURCHASE

7. APPROVAL FOR PURCHASE After Approval of the college library committee, the first orders of books were placed to Flipkart.com and the books were supplied with 3-5 days at Shree Mahila Arts & Commerce College Library.

8. PROCESS OF PURCHASE Online purchasing process mention below; The College Library account was created with Flipkart.com for online purchase. After that Search were performed for requirement of library. After search required titles were added to cart shop for the delivery. A list of books was generated by Librarian and ordered were placed to Flipkart.com for the college library users.

9. Filled up the College address and other necessary details. A code number was sent by Flipkart.com to us. Code numbers were mentioned in the form also. Confirmation of order sent to us with delivery status on the spot. PROCESS OF PURCHASE contd..

10. ADVANTAGES OF FLIPKART.COM Speedy and immediate delivery of books at SMACC Library Improvement in the College library services Free delivery or no delivery charge Due to this type of purchasing College User satisfaction level were high Easy to track material for the library This process saved lot of time of SMACC Librarian also Immediate Online status of the purchase order Good discount available for any type of book Excellent search engine of the online book purchasing Information and reviews of any books also available online 24*7 hours availability Due to this website librarian can provide excellent user service.

11. DISADVANTAGES OF FLIPKART.COM Main disadvantage of the online book purchasing is that Indian customers still avoid purchasing through online shopping. Light disconnect for online purchase. Network problem is also a one of the disadvantage for online purchasing.

12. CONCLUSION After this experience Librarian concludes that, Shree Mahila Arts & Commerce College Library decided to procure some books through website Flipkart.com as its services were better in terms of immediate service, better discount, service, time and others. Flipkart.com website is an exciting new way of buying online books by which libraries can improve its services and provide better service to their users. In future, it is possible that in the percentage of online books purchasing would go high.