1. An introduction to Remploy Mark Lunn Regional Director, London and South-East 1 st March 2011

2. Overview Brief overview of Remploy. What we do and who to! The Work Programme. Our approach to Employer Engagement. Working together. 2

3. Remploy is a leading provider of job opportunities for disabled people and people facing complex barriers to employment Our Mission: to transform the lives of disabled and disadvantage people and those experiencing complex barriers to work by providing sustainable employment opportunities 3 About Remploy

4. Delivering our mission 4 We deliver our mission and vision through: –Our Enterprise Businesses –Our Employment Services

5. Enterprise Businesses: Network of 54 factory-based businesses Direct employment of nearly 3,000 disabled people Provide trainee placements for skills development Produce and deliver world-class products and services across a range of sectors 5

6. Employment Services 6 Last year we supported 10,200 disabled and disadvantaged people into mainstream jobs through 40+ Branches. This year – 16,000 so far. We deliver Welfare to Work programmes to help disabled and disadvantaged people to find and retain mainstream employment We provide Wellbeing and rehabilitation services to help people stay in a job

7. Remploy and the Armed Services Partnership with Career Transition Partnership, offering support to disabled service personnel. Partner in Army Recovery Capability project for supporting more disabled personnel. Rapid referral route to our support, with quick response times. 7

8. The Candidate Journey 8

9. The Work Programme Remploy and Balfour Beatty have JV partnership – have submitted bids in all areas of UK. (only contractor who has) Balfour Beatty submitted bids in London – East and West Strong desire to work in partnership with specialist fields, either through –Formal subcontract to provide services –Formal joint working –Informal partnerships Expected timescales: circa April 14 th – possible notifications. Three contracts in each half of London June/ July expected start 9

10. Employer partnerships

11. Our Approach to Employer Engagement 11 National team of account managers engaging with 110 employers at present. National partnerships with clear commitment and ideally early job notification, interview guarantee or exclusivity. Signed SLA to commit to recruitment of our client groups. Monthly review and report on all national accounts, internally and to our employer partners. 30: 30 : 40 split: National, Regional and Local vacancies. engaged locally and regionally.

12. Employer and job role mix Driven by the market and candidate aspiration. Planned demography of candidates – grade by work readiness, and inform our ‘pipeline’. Market to DEAs and referral partners when we know vacancies are coming. In London, largely reflects the market –Retail –Care –Hospitality –Distribution 12

13. Top 10 National and Regional Accounts based upon 30th January 2011 London & South East (inc Retentions) London & South East (ex Retentions) Top Ten National AccountJO's Top Ten National AccountJO's Royal Mail112 Royal Mail112 Asda51 McDonalds24 McDonalds25 Asda20 NHS20 Pitney Bowes12 Sainsburys17 Sainsburys11 Pitney Bowes12 NHS8 B&Q8 Primark4 4 ISS3 M&S4 3 ISS3 John Lewis3 TK Maxx3 3 John Lewis3 Arcadia3 Top Ten Regional AccountJO's Top Ten Regional AccountJO's Bureau Logic34 Bureau Logic34 Remploy24 Remploy22 Greenwich Council20 Brit Oval, The5 Islington Council18 Beautiful Harmony Saloon4 food standards agency11 Laurels Nursing Home4 Brit Oval, The5 Crown Prosecution Service (Cps)3 Winsor and Newton5 Greenwich Council2 Itv5 Islington Council2 Southern Housing Group4 Octavia Housing Group1 Beautiful Harmony Saloon4 Tns-Bmrb1 Laurels Nursing Home4 Remploy own Business

14. Top 30 National Accounts ranked on Job Outcomes segmented by Region as at 30th January 2011 OrganisationEast England London and South East North East and Yorkshire North WestScotland Wales and South West West MidlandsTotal Royal Mail991124066356558475 Sainsburys101178358354393430 Asda49517854623576405 NHS20 35252012455299 Tesco8914437183621246 City FM8 5817182810139 McDonalds29252194643137 Poundland1123521232017129 B&Q358261612 100 Morrisons88 14155142379 G4S5 31220213465 TC Contractors101216219555 Amazon 44 56 55 M&S641131612355 Southern Cross1 42391653 TK Maxx16393111851 Argos Homebase111131236248 Wilkinsons211211 6346 Co-op Somerfield8272821443 New Look18 121 3540 Shop Direct3 6125 4639 Mitie FM7 314537238 BT41115412 37 Iceland8 10515837 Primark2491018337 Boots23152 1335 Whitbread21 92613335 DSG International1 126 11231 Wincanton 15292 31 HP 8 28 Highest JO Perf per Org Organisation with only 1 JO Org has no sites in Region Organisation's No JO'sNotes : 1. The Top 30 National Accounts listed above have delivered 3298 JO's which is 84% of all National Accounts Job Outcomes. 2. Of the Top 30 we have no Regional JO Employer Engagement on 24 occasions. The highest being London who not engaging with 13 of the Accounts. The best engagement is by North East and Yorkshire who have JO's with all of the Top 30.

15. Working with Remploy Work Choice: health related benefit and referral through Jobcentre DEA or some agencies can become Statutory Referral Organisations, and refer direct. –6 months support and then 2 years in-work support The Work Programme (subject to contract awards) –2 years support 15

16. Benefits of working with Remploy National agreements with major employers Consistently high levels of service Helping customers and service users regain control of their own future Helping people transform their quality of life through independence, improved health and wellbeing and meaningful and sustainable employment 16

17. www.remploy.co.uk Mark.Lunn@remploy.co.uk 0845 155 2606 Remploy Limited Waterloo Branch 202-206 Union Street Southwark London SE1 0LH 17