1. Solidarity Center TU-CapSAT 1 Trade Union Capacity Self-Assessment Tool

2. “I see the same training after training, year after year. Why are you repeatedly doing the same trainings with the same organizations?...” 2

3. “Show me evidence that you know your training resulted in increased organizational capacity and sustainability for your partners…..” 3

4. Evaluating Trade Union Organizational Capacity Tool Requirements… Matches SC programming (training, mentoring, technical assistance for trade unions) Can measure progress (positive change) Simple to use Informs funder and SC 4

5. What it is NOT NOT a Report Card on partners NOT a Report Card on SC field offices NOT sent to funder ◦Scores and justification are kept internal to SC NOT shared with partners ◦Unless the Country Program Director feels it is appropriate NOT used to assess all components of an organization simultaneously 5

6. Pre-Development Process  Research and Review of available organizational capacity tools from other international labor programs and development organizations  Final format based on Institutional Development Framework (IDF) developed by Mark Renzi [MSI] for non-profits  One of 5 OCA tools recommended by USAID  Developed with USAID money  Author encourages adaptation 6

7. Internal Development Process Simplified the IDF tool Identified standard SC trainings Populated scales with substance Reviewed by SC program staff for review ◦By both field staff and HQ staff 7

8. Components 8 Collective Bargaining and Dispute Resolution Democracy and Sound Governance Financial Management Gender Integration Organizing and Recruitment Policy Advocacy Defense of Workers’ Rights* Occupational Health and Safety*

9. Walk Through Chart Questionnaire Score sheets Summary Report 9

10. Administration 1.Create CapSAT file for FAWU (partner)* 2.Using Org & Recruitment Component guide, CPD determines baseline score for FAWU 3.At end-year, determine score for FAWU 4.File is kept in SC field office and is confidential 5.Report to funder whether negative score change, positive score change, no score change * 10 Example: FAWU asks South Africa SC office to train shop stewards in Organizing and R ecruitment

11. TU-CapSAT 11 TU-CapSAT: Democracy and Sound Governance Component

12. Administrator Questions 12 TU-CapSAT: Democracy and Sound Governance Component (samples) 1. Representation  To what extent is the organization able to adequately represent membership?  Has the leadership been trained in trade union principles, bargaining, grievance handling, etc.? Organization has capacity to adequately represent membership. Leadership has knowledge of democratic trade union principles, bargaining, grievance handling, etc. and has experience in implementing same.  2. Election Process  Does the union have written bylaws or written policies establishing a democratic election process?  If yes, are these procedures comprehensive complete (i.e., ensure that elections are held regularly and with proper notification, and that every member in good standing is allowed to nominate candidates, run for office, and vote for officers of the union)?  To what extent are these policies followed?

13. Score sheet (example) 11.52.02.53.03.54.0 1. Representation X 2. Election Process X 3. Member Orientation X 4. Accountability X 5. Transparency – Decision-making X 6. Transparency – Financial X 7. Service Delivery X 8. Equity X 13 CONFIDENTIAL – FOR SC INTERNAL USE ONLY 1 st Assessment ( Baseline) Date:____1/03/13_____________ Average Score (sum of element scores ÷ # of applicable elements = 1.75 Component: Democracy and Sound Governance Organization:___ABC Union Confederation_______________________________

14. Score sheet (example) 11.52.02.53.03.54.0 1. Representation X 2. Election Process X 3. Member Orientation X 4. Accountability X 5. Transparency – Decision-making X 6. Transparency – Financial X 7. Service Delivery X 8. Equity X 14 CONFIDENTIAL – FOR SC INTERNAL USE ONLY 2nd Assessment Date:________1/03/14_________________ Average Score (sum of element scores ÷ # of applicable elements)= 1.94 Component: Democracy and Sound Governance Organization:____ABC Union Confederation__________________

15. Looking for positive change – not level 4 15

16. DateAverage Score Baseline 2/01/13 1.75 2 nd Assessment 2/01/14 1.94 3 rd Assessment 4 th Assessment 5 th Assessment 16 Summary of Scores For comments regarding scoring (reference date of scoring)

17. Process Review 1.The SC TU CapSAT is based on programming aspects, not an overview of the organization 2.The process reports progress, both of partners’ growth and SC’s program direction 3.Scores establish a baseline and compared on an annual basis 4.Scores are kept internally; only increase, decrease or maintenance is reported to funders 17

18. Pros And Cons PROS Follows program plans; no interpretation necessary Customizable for TU work; authenticized by partners Individual component flexibility; linkage with other components CONS Does not evaluate entire organization, only an aspect Learning curve as with all new tools Evaluating multiple unions per program can be time consumin g 18

19. Q&A 19

20. Thank you 20