1. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 To Delete a Contract Number from a Cisco.com profile using the Manage by Number screen: 1.Choose a Contract Number. Screen 1 of 2: 1.Enter a Contract Number that you manage. OR 2.Select Delete contract from Cisco.com profile. 3.Click the Submit button. 2.Select Delete contract from Cisco.com profile. 3.Click on the Submit button. Note:You cannot see a Contract Number in the tool unless that number is in your Cisco.com profile and you are set up to manage it. See slide 119 for how to add Contract Numbers to your profile.slide 11 1 23 1 2 3 OR

2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 Once a Contract Number has been chosen and the action Delete a contract from Cisco.com profile has been selected: Screen 2 of 2: 1.Select one, many, or all individuals from the list. 1 2.Click on the Submit button. A success message will be displayed. An email confirmation will be sent to all Administrators for that contract number as well as each individual. 2 Or, search for an individual and select them. Note:A message will be displayed if the Contract Number you chose is not in the Cisco.com profile of any individuals.

3. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 To Delete a Contract from Cisco.com profile using the Manage by Name screen: 5.Select Delete contract from Cisco.com profile. 6.Click on the Submit button. 4.Choose the individual. Screen 1 of 2: 1.Select a search attribute from the drop down list. A list of individuals who match the search attribute and criteria you entered will appear. 2.Enter the information you want to search for. 3.Click on the Search button. 1 23 5 4 6

4. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Once an individual has been chosen and the action Delete Contract from Cisco.com profile has been selected: Screen 2 of 2: 1.Select one, many, or all Contract Numbers from the list. 1 2.Click on the Submit button. A success message will be displayed. An email confirmation will be sent to all Administrators for that Contract Number as well as the individual. 2