1. © Ecclesiastical Insurance Office plc 2013 Insurance and Night Shelters October 2013 Marcus Booth & Paul Franklin Ecclesiastical Insurance

2. © Ecclesiastical Insurance Office plc 2013 2 When I see a risk which includes people with these issues;  Homelessness  Drinking problems  Drug dependency  Mental and psychological issues Then my job is to protect the profitability of the company I work for and to run a mile from these issues and say “No” to providing insurance cover

3. © Ecclesiastical Insurance Office plc 2013 3 Actually I don’t, because I work for Ecclesiastical  Ecclesiastical Insurance has worked with churches and charities for 126 years; we understand our market and how we can support these organisations  We appreciate that the role of many churches and charities includes working with these people. Our role is to provide insurance cover for churches and charities and also to support, guide and influence the way that this work is conducted  Our aim is primarily the safety and welfare of all involved and this includes the provision of night shelters

4. © Ecclesiastical Insurance Office plc 2013 4 So what are we asking of you? We have worked closely with Housing Justice to establish a ‘Quality Mark’. This is a document listing rules, procedures and guidelines, which constitutes best practice for the organisation of night shelters and draws on the experience and knowledge of both parties to keep you and your service users safe By implementing the Quality Mark this means we can try to keep additional premiums on your insurance to a low and affordable level and give you the cover and reassurance that you need in order to carry out your work

5. © Ecclesiastical Insurance Office plc 2013 5 What is included in this Quality Mark? The key areas are; Risk management and assessments Health and safety Safeguarding Admission procedures Training of staff and volunteers Suitable facilities and equipment Regularly reflecting on key learning points and implementing changes as required Staying safe!

6. © Ecclesiastical Insurance Office plc 2013 6 I am not an underwriter… … but I am a risk surveyor

7. © Ecclesiastical Insurance Office plc 2013 7 The dreaded words…. Health & Safety

8. © Ecclesiastical Insurance Office plc 2013 8 So what do they mean… Health & Safety is…  about being safe  about good systems and procedures  dynamic and flexible  everyone’s responsibility Health & Safety is not…  about preventing things happening or distracting you from your mission  about ticking boxes  rigid and restrictive  an imposition

9. © Ecclesiastical Insurance Office plc 2013 9 What does the law require? The Health & Safety at Work etc. Act 1974 requires an employer* to ensure the health, safety and welfare of all employees by providing:  safe equipment  safe working practices  a safe place of work  instruction, information, training and supervision  a written policy on H&S (if 5 or more employees) * NB: the Health & Safety Executive considers it good practice for all users of volunteers to apply the requirements as if they were employees

10. © Ecclesiastical Insurance Office plc 2013 10 So what do you need to do?  Complete a suitable and sufficient risk assessment  Document what you have found  Act on your findings  Monitor and review  Share best practice

11. © Ecclesiastical Insurance Office plc 2013 11 …which will lead to… A safe, efficient and well run night shelter, where staff, volunteers and users are safe

12. © Ecclesiastical Insurance Office plc 2013 12 Resources to help you  Housing Justice Quality Mark Scheme  www.ecclesiastical.com/churchmatters Where you will find templates for:  Risk assessments  Health & Safety Policies amongst much other guidance on risk assessment and related matters