1. Why Interchange?

2. What is Interchange? Interchange Capabilities: Offers complete replacement of CommBridge point-to-point solution with a hub and spoke model. Offers complete replacement of SFED secure file exchange and delivery (excluding secure email functionality, which will be handled through the Sendmail interface). Provides an easy to use interface for sending large files and the security to protect customer’s data. Integrates existing applications, as well as future integration of new applications. Uses secure reliable server technology combined with a wide range of application adapters to meet customer’s needs. Offers standard deployment patterns adhere to security and architecture standards. Allows for communication with business partners outside the MAGNET network, where system and policy constraints may require a specific implementation.

3. Interchange Services

4. Interchange Features Offers the use of open standards based protocols such FTPS and SFTP as well as the widely adopted IBM MQ FTE protocol. Allows for protocol mediation across multiple partners. Uses a hub and spoke integration pattern providing greater flexibility in adopting and supporting changes to the infrastructure. Infrastructure core is centralized; allowing ITD to ensure software and versions are up to date. Customers use client model rather than requiring MQ Servers and licenses at the customer site. Compatible with supported IBM product (IBM FTE 7.x).

5. More Interchange Features Offers web based file transfer monitoring tool that allows customers to monitor and check the status of a file transfer within the Interchange system: https://ics.mass.gov/Monitoring/https://ics.mass.gov/Monitoring/ Fully documented solution reduces support limitations: https://ics.mass.gov/Help/ https://iam.state.ma.us/confluence/display/sai/Interchange+Welcome+Kit

6. CommBridge Limitations CommBridge is a legacy point-to-point file transfer system that offers limited functionalities and relies on aging technology: – Relies on unsupported products of IBM (IBM MQ Server versions 5.x and 6.x) and Entrust. – IBM MQ Server versions 5.x and 6.x incompatible with newer versions of OS. – Requires use of custom coded executable (cbfxfr and cbfrcv) for file based interfaces. – Imposes limitations on files to be transferred (fixed record length, *.DAT, *.INF). – Requires IBM MQ to exist at both ends of any transfer – Customization of each implementation complicates and limits operational support

7. Summary of Differences

8. CommBridge and Interchange Cost Break Down FY’13 Service Offering FY 2013 CommBridge (unit 2704) Interchange (unit 2702) Notes Direct Cost$200,885 ($190,000 is Salaries) $1,152,917 (including CommBridge Direct Cost) Salaries, Software, Maintenance, Depreciation and Allocated Overhead Infrastructure Cost $384,981VM Guests, Linux Spt, Windows Spt, On-Line Storage and Data Backup and Recovery Total Cost $1,537,898Interchange Total Cost which includes CommBridge Cost. In FY2013 the Cost Pool for CommBridge was added as a direct cost to Interchange.

9. Interchange Customer Support? Need assistance from Interchange Support Team? New service request; Modification to an existing service; Report an issue with a file transfer via Interchange Contact Us! Open a Service Request in ITD COMIT by visiting the site: https://comit.state.ma.us/maximo/webclient/login/login.jsp https://comit.state.ma.us/maximo/webclient/login/login.jsp – Guide for Opening an Interchange Service Request via COMIT: https://wiki.state.ma.us/confluence/display/sai/InterchangeCOMitServiceRequestUG https://wiki.state.ma.us/confluence/display/sai/InterchangeCOMitServiceRequestUG No access to ITD COMIT system, No problem! Contact ITD Common Help Service Desk: 1-866-888-2808 or CommonHelpServiceDesk@massmail.state.ma.us and they will open a service request in COMIT on your behalfCommonHelpServiceDesk@massmail.state.ma.us Email Interchange Support Team directly: ITD-DL-InterchangeSupport@massmail.state.ma.usITD-DL-InterchangeSupport@massmail.state.ma.us