1. L O C K H E E D M A R T I N Flight Services for the 21 st Century for the 21 st Century Status Update: Year 3 Dale Walker Lead Operations Supervisor Fort Worth Hub-August 2009

2. First Radio Station-Bellefonte, PA 1920

3. Esler Field, Alexandria, LA (AEX) 1963

4. De Ridder, LA AFSS-1988

5. August 2009 People ~800 Specialists All LM Employees Facilities 13 (3 HUBs; 10 Existing AFSS) 3 HUBs New; 10 Refurbished Systems FS21 Processes Order 7110.10 National Procedures National CM People ~1900+ Specialists FAA Employees transfer to LMC Facilities 58 Sites Various Conditions Systems M1FC/FSDPS OASIS Processes Order 7110.10 58 Local Procedures 58 Local/Regional Configuration Management (CM) October 4, 2005 Transition of Operations: FAA to LM

6. LMFSS Current Configuration : 3 Hubs & 10 Continuing Sites PRESCOTT, AZ HUB ASHBURN, VA HUB FT. WORTH, TX HUB

7. Fort Worth Hub Facility Opens- April 2007

8. The New Concept… ONE VIRTUAL Flight Service

9. What Services Do We Provide? PreflightInflight Flight Data/Notices To Airmen (NOTAM)

10. 15 Flight Plan Areas Hawaii FPA

11. Preflight Services: Pilot Weather Briefings- -Classroom/OJTI provided -Briefers certified by the NWS -Routinely evaluated by Management/FAA/NWS

12. Inflight Services: -Enroute radio communications -Assistance to lost/emergency aircraft -Broadcast aviation weather information -Enroute Flight Advisory Service (EFAS) -Airport Advisory Service (AAS)

13. Flight Data/NOTAM: Flight Data- -Search and rescue services for VFR -Relay Air Traffic Control clearances -Notify authorities of transborder flights NOTAM- -Process NOTAMs -Coordinate with affected facilities

14. What Does Flight Service Offer a Pilot? All transactions with ATC/Pilot are recorded and archived  All transactions with ATC/Pilot are recorded and archived  FSS Specialists’ many years of experience on the job  FS21 operational computer system- “Virtual FSS”Nationwide access to same database  Pilot Profile allows for quick service

15. FAA Contract Performance Metrics: Set by FAA through negotiations with LM Measures all aspects of operations Currently under review for improvements Basis for determining $$

18. Types of Weather Briefings Provided by Lockheed Martin Flight Service: Standard- Standard- Everything required to conduct a safe flight Abbreviated- Abbreviated- Whatever pilot requests, along with any hazards deemed pertinent Outlook- Outlook- 6 hours or more in the future

19. Standard Briefing: Adverse Conditions=WA, WS, WST, UUA, etc. Adverse Conditions=WA, WS, WST, UUA, etc. VNR Statement (If applicable) VNR Statement (If applicable) Synopsis Synopsis Current Conditions Current Conditions Enroute Forecast=FA Enroute Forecast=FA Destination Forecast=FT or FA Destination Forecast=FT or FA Winds Aloft=Summarize or interpolate Winds Aloft=Summarize or interpolate NOTAMS=Pertinent NOTAMS=Pertinent On Request Items=MTR/MOA, GPS RAIM, etc. On Request Items=MTR/MOA, GPS RAIM, etc.

20. Abbreviated Briefing: Specify the items you are requesting Specify the items you are requesting Supplements briefing from another source Supplements briefing from another source Updates previous PWB Updates previous PWB Adverse conditions will be provided if not already received Adverse conditions will be provided if not already received Note: be ready to provide appropriate background information to the briefer Note: be ready to provide appropriate background information to the briefer

21. Outlook Briefing: Departing six (6) or more hours in the future Departing six (6) or more hours in the future Forecast information tailored to your proposed departure time Forecast information tailored to your proposed departure time No specifics on current conditions provided No specifics on current conditions provided For Planning Purposes Only For Planning Purposes Only Must be followed by a Standard or Abbreviated briefing Must be followed by a Standard or Abbreviated briefing

22. LOCKHEED MARTIN PILOT INFORMATION PORTAL http://www.afss.com What’s NewWhat’s New Service Area Contacts Pilot Feedback Flight Services Other Links

23. So…Where are we going? INTERACTIVITY ON PILOT PORTAL TIMELY SYSTEM UPGRADES CONSTANT INPUT FROM CUSTOMERS

24. GIVE US A CALL AT (817) 541-3474 DALE WALKER (817) 541-3431 QUESTIONS/COMMENTS?