1. THE AMERICAN LEGION American Legion VA Voluntary Service (VAVS) Representative and Deputy Representative Volunteer Training

2. VAVS- What is it? V = Veterans A = Affairs V = Voluntary S = Service www.va.gov/volunteer

3. The VAVS Mission Provide a structured Volunteer Program under the management of VA compensated employees in cooperation with community resources to serve America’s veterans and their families with dignity and compassion. Provide a structured Volunteer Program under the management of VA compensated employees in cooperation with community resources to serve America’s veterans and their families with dignity and compassion. VAVS supports VA and VHA strategic goals by recruiting, supporting and retaining a knowledgeable, diverse and engaged supplemental workforce of volunteers. VAVS supports VA and VHA strategic goals by recruiting, supporting and retaining a knowledgeable, diverse and engaged supplemental workforce of volunteers. The volunteer programs throughout the country assist management in the delivery of VA health care by improving access to care, assisting with long-term care, improving patient satisfaction and much more. The volunteer programs throughout the country assist management in the delivery of VA health care by improving access to care, assisting with long-term care, improving patient satisfaction and much more.

4. American Legion FY 2007 Statistics American Legion FY 2007 Statistics n 7,527 Regularly Scheduled (RS) volunteers contributing a total of 909,137 hours n Program Goals this year are to: -Implement State (VAVS) Chairmen, -Create a VAVS link on the National website, -Distribute new VAVS Handbook and Flyer -Heroes to Hometowns VA Pilot Program

5. Purpose of the VAVS National Advisory Committee (NAC) The committee advises the Secretary of Veterans Affairs on matters pertaining to the participation of volunteers in VA medical facilities, assists in the recruitment and orientation of volunteers and keeps the officers and members of participating organizations informed of volunteer needs and accomplishments. The committee advises the Secretary of Veterans Affairs on matters pertaining to the participation of volunteers in VA medical facilities, assists in the recruitment and orientation of volunteers and keeps the officers and members of participating organizations informed of volunteer needs and accomplishments.

6. National VAVS Representative Is the official liaison between VA Headquarters Is the official liaison between VA Headquarters and the organization in all aspects of the VAVS and the organization in all aspects of the VAVS Program Program The Representative assists the State and The Representative assists the State and Department Commanders and the National Department Commanders and the National Certifying Official in the selection and Certifying Official in the selection and certification of local VAVS Representatives certification of local VAVS Representatives Is responsible for providing initial guidance and Is responsible for providing initial guidance and information to local Reps and Deps information to local Reps and Deps

7. Local VAVS Chief or Program Manager Responsibilities Contact all newly appointed local Reps and Contact all newly appointed local Reps and Deps Deps Provide general orientation and training to Provide general orientation and training to include: include: Finger Printing, other local requirements Finger Printing, other local requirements Providing hospital volunteer badge Providing hospital volunteer badge Entering individual into the VSS system Entering individual into the VSS system Providing calendar of VAVS Committee Providing calendar of VAVS Committee meeting dates meeting dates

8. Local VAVS Rep/Dep Responsibilities Contact the local VAVS Chief or designee uponContact the local VAVS Chief or designee upon receiving certification receiving certification Complete the orientation at the earliest opportunity, to include getting registered in the VSS SystemComplete the orientation at the earliest opportunity, to include getting registered in the VSS System Regularly attend the local VAVS Committee quarterly meetings and set up a VAVS Point of Contact at every Post to distribute meeting information (i.e. Donation Needs List and Volunteer Assignments) toRegularly attend the local VAVS Committee quarterly meetings and set up a VAVS Point of Contact at every Post to distribute meeting information (i.e. Donation Needs List and Volunteer Assignments) to Conduct an Annual Joint ReviewConduct an Annual Joint Review

9. Local VAVS Committee Purpose and Structure Purpose: To assist with the coordination of plans and policies for community participation in the VAVS Program Purpose: To assist with the coordination of plans and policies for community participation in the VAVS Program Chair: VA Medical Center Associate Director or other senior management official Chair: VA Medical Center Associate Director or other senior management official Deputy Chair: VA Medical Center Voluntary Service Program Manager Deputy Chair: VA Medical Center Voluntary Service Program Manager Membership: One American Legion VAVS Rep and up to three American Legion VAVS Deps Membership: One American Legion VAVS Rep and up to three American Legion VAVS Deps VAVS Committee Meetings held quarterly VAVS Committee Meetings held quarterly

10. Local VAVS Reps and Deps Duties and Responsibilities n Assist with improving the VAVS Program n Provide input/feedback to VA staff and VAVS Committee n Recruit volunteers n Promote donations of financial and material goods n Advise and inform The American Legion Department leadership of VAVS and VA issues and concerns n Attend and participate in VAVS meetings and distribute information to all Legion posts in the community n Assist in the removal of local Legion volunteers when necessary n Serve on subcommittees and task groups n Maintain Legion records (hours and donations) n Coordinate facility activities and projects n Conduct Annual Joint Review n Register as a Regularly Scheduled Volunteer

11. VAVS Reps and Deps Qualifications A sincere interest in the welfare of hospitalized veterans A sincere interest in the welfare of hospitalized veterans A sincere interest in the welfare of veteran patients and a desire to help them A sincere interest in the welfare of veteran patients and a desire to help them The ability to work with others The ability to work with others Leadership Leadership Knowledge of The American Legion and VA Knowledge of The American Legion and VA Ability to community and disseminate information Ability to community and disseminate information And the most important qualification, the ability to And the most important qualification, the ability to attend the quarterly Regularly Scheduled VAVS Meetings attend the quarterly Regularly Scheduled VAVS Meetings

12. Annual Joint Reviews Purpose: to assess The American Legion’s participation in the VAVS Program during the preceding year and to develop goals for the next year Purpose: to assess The American Legion’s participation in the VAVS Program during the preceding year and to develop goals for the next year VAVS Rep Responsibilities: VAVS Rep Responsibilities: Know the month the AJR is scheduled Know the month the AJR is scheduled Make an appointment with the VAVS Chief or Program Manager Make an appointment with the VAVS Chief or Program Manager Discuss Legion’s achievements, issues and concerns and goals- make suggestions for improvement Discuss Legion’s achievements, issues and concerns and goals- make suggestions for improvement

13. Why Volunteer To gain work experience To gain work experience To learn new skills To learn new skills To meet new people To meet new people To give something back To give something back To be of service to others To be of service to others Social Interaction Social Interaction

14. Traditional Volunteer Assignments Patient Escort Patient Escort Volunteer Drivers Volunteer Drivers Clerical Positions Clerical Positions Information Desk Information Desk Ambassador Program Ambassador Program Chaplain Service Chaplain Service Pharmacy Pharmacy Nursing Nursing Guest Relations Program Guest Relations Program Outpatient Assistance Outpatient Assistance New assignments based on need New assignments based on need What Volunteers Do What Volunteers Do

15. What Volunteers Do Non-traditional Volunteer Assignments n Virtual Volunteers n Fundraisers n Managers n Recruiters n Corporate Representatives n Trainers and Educators n Writers (newsletters, recruitment ads) n Community Liaisons n Respite/Hospice Volunteers

16. n VA Medical Centers- www.va.gov/volunteer www.va.gov/volunteer n VA Community-Based Outpatient Clinic n VA Poly Trauma Centers- http://www.polytrauma.va.gov http://www.polytrauma.va.gov n Fisher House Foundation- http://www.fisherhouse.org http://www.fisherhouse.org n State Veterans Homes- http://www.nasvh.org/home/index.cfm http://www.nasvh.org/home/index.cfm n Vet Centers- http://www.vetcenter.va.gov http://www.vetcenter.va.gov n VA Youth Volunteering- www1.va.gov/volunteer/studentprgm.cfm www1.va.gov/volunteer/studentprgm.cfm Where to Volunteer Where to Volunteer

17. Types of Volunteers n Regularly Scheduled (RS) volunteers- work for the VA on a scheduled basis. RS volunteers are considered employees who work on a “without compensation” basis. These volunteers go through a formal VA orientation and receive individual rewards for hours and service given. n Occasional Volunteers- work with VA on an infrequent basis and do not have a regular schedule. The American Legion receives credit for volunteer service given, rather than individually. n VA Special Event Volunteers- VA has many annual events that volunteer support is needed. Some of these include: National Wheelchair Games, National Golden Age Games, National Creative Arts Festival, National Winter Sports Clinic, Homeless Stand Downs, Annual Red Cross Blood Drive and Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF) Welcome Home Event Celebrations.

18. Volunteer Now n For information concerning individual or Post Participation, contact the Chief of Voluntary Service at your nearest VA Medical Center. n The Chief of Voluntary Service will arrange an initial screening and help you in choosing the program that best meets your time and interests. n Information is also available on the Internet at www.va.gov/volunteer. www.va.gov/volunteer n If you have any Legion Volunteering questions, please contact Jacob Gadd, Deputy National VAVS Representative at jgadd@legion.org.

19. THE AMERICAN LEGION