1. Leading the Club to Success 領導分會邁向成功 Club Officer Training 分會幹部訓練 By Eric Liang 梁守誠 2014/06/21

2. www.toastmasters.org  Leadership 領導  Club Success Plan 分會成功計劃 Leading the Club to Success 課程表

3. www.toastmasters.org  Identify five principles of motivation  Apply Toastmasters’ Hierarchy of Needs to understand a member’s motivation  List five steps of delegation  Name four steps of successful coaching  Create SMART goals  Develop a Club Success Plan Session Objectives 課程目的

4. www.toastmasters.org Leadership 領導

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22. www.toastmasters.org  Practical experience in a safe environment 在安全環境中學到有用經驗  Leadership skill development 領導技能發展  Personal and professional opportunities 個人的和專業的機會  Building the club’s legacy 建立分會傳承 Leadership Benefits 領導的好處

23. www.toastmasters.org  Motivating team members 激勵夥伴  Delegating tasks 授權工作任務  Coaching team members 輔導夥伴  Setting realistic and attainable goals 設定實 際且可達到的目標 Tools of Successful Leaders 做法

24. www.toastmasters.org  Understand what motivates each person. 了 解每個人的動因。  Focus on the benefit to the individual. 強調對 個人的好處  Make expectations clear. 清楚表達期待值  Recognize members. 表揚會員  Be a leader. 做個領導者 The Five Principles of Motivation 激勵

25. www.toastmasters.org The Toastmaster’s Hierarchy of Needs 需求等級 Adapted from “A Theory of Human Motivation” by Abraham Maslow The need to realize your potential (e.g., the realization that you can/will or already have overcome your fear) Self- actualization The need to be acknowledged (e.g., recognized for a fantastic speech) Esteem The need relating to other people (e.g., friendly, welcoming fellow members) Social The need to be safe and secure (e.g., a safe, supportive club environment) Safety The most basic needs vital to survival (e.g., overcoming the fear of public speaking) Basic

26. www.toastmasters.org  Decide what to delegate. 決定要授權的任務  Decide who will do the task. 決定誰去做  Assign responsibility. 指派任務  Grant authority. 交付權限  Establish accountability. 確立責任 The Five Steps of Delegation 授權

27. www.toastmasters.org  Identify and define goals. 確認和確定目標  Define strategies to reach goals. 設定策略  Establish a timeline and milestones to measure progress. 確立時程及進程  Follow up on goals. 追踪執行 The Four Steps to Successful Coaching

28. www.toastmasters.org  Specific 具體的  Measurable 可度量的  Attainable 可及的  Realistic 真實的  Timely 時效的 Set SMART Goals 聰明的目標

29. www.toastmasters.org  Specific 具體的  Who?  What?  When?  Where?  Why?  Which? Set SMART Goals

30. www.toastmasters.org  Measurable 可度量的  How many?  How much?  How will we know when it’s accomplished? Set SMART Goals

31. www.toastmasters.org  Attainable 可及的  Right attitude  Necessary skills and abilities  Necessary financial resources  Necessary time Set SMART Goals

32. www.toastmasters.org  Realistic 真實的  How willing are we?  How able are we?  What are our current conditions?  What similar things have been accomplished? Set SMART Goals

33. www.toastmasters.org  Timely 時效的  What is the deadline?  When must each step be accomplished? Set SMART Goals

34. www.toastmasters.org Club Success Plan 分會成功計劃

35. www.toastmasters.org SWOT Analysis 策略分析 StrengthsOpportunities WeaknessesThreats

36. www.toastmasters.org Sample SWOT Analysis 舉例 Strengths Well-developed Club Success Plan and budget Club officers who have properly set expectations about duties Opportunities Speech contests Membership- building contests Speechcraft (Item 204) The Successful Club Series (Item 289) Weaknesses No presence on social networks Club website has not been updated recently CL manual not being used Threats Low attendance Members not properly prepared for speeches Dues not paid Members not engaged during meetings

37. www.toastmasters.org  What actions need to be taken? 要採取什麼行動  What resources are available? 有什麼資源  Who is responsible? 由誰負責  When must the action be completed? 何時必需完成 Action Plan 行動計劃

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40. This concludes the session. 課堂結束了 ! Club Officer Training

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44.  Louis has been a sergeant at arms for three weeks. He is learning the role on his own. His responsibilities are greater than he anticipated. Meetings are starting late because it’s taking longer to set up the room. Louis has come to you for help.  Roles  Louis  Your club officer role  Facilitator (17) Coaching Role-play 角色扮演

45. www.toastmasters.org  Specific  Measurable  Attainable  Realistic  Timely (21) Set SMART Goals