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George Vordenbaum Systems Content Developer Global Support Automation Microsoft Corporation Exploring Windows XP Boot Options and Recovery Console George Vordenbaum Systems Content Developer Global Support Automation Microsoft Corporation
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2 Introduction This presentation will discuss the Windows® XP Advanced Options menu available during startup, as well as the Recovery Console utility and its associated commands.
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3 Available Boot Options Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable VGA Mode Last Known Good Configuration
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4 Available Boot Options (2) Directory Services Restore Mode Debugging Mode Start Windows Normally Reboot Return to OS Choices Menu
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5 Starting Boot Options Use Microsoft Configuration Utility (msconfig) Press F8 during the boot process System crash Edit Boot.ini
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6 What Is Safe Mode? Minimal startup mode for troubleshooting Provides alternative when computer cannot start normally Three options Entering earlier versions There is no support for serial (COM) ports and IEEE 1394 in safe mode
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7 Safe Mode Minimal list of drivers Standard VGA Core operating system services No startup programs
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8 Safe Mode with Networking Safe mode with networking Provides stable environment to test networking issues Provides stable environment to test networking issues Isolates test from: Third-party programs Third-party programs Third-party services Third-party services Ping, IPConfig, Network Diagnostics
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9 Safe Mode with Command Prompt Alternate shell Cmd.exe 32-bit environment This is the same configuration as safe mode, with the explorer shell replaced by Cmd.exe
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10 Enable Boot Logging Ntbtlog.txt This file is appended Normal boot Adds a list of all the drivers and services that are loaded to the boot log The boot log can be useful to determine problems with drivers or services Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt
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11 Enable VGA Mode Video resolution is not optimized Video driver prevents normal boot Refresh rate Basic video driver for safe mode
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12 Last Known Good Configuration Registry and drivers Use only in cases of incorrect configuration Last successful log on HKEY_LOCAL_MACHINE\System\Select Registry key:
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13 Recovery Console Commands Getting Started Recovery Console Purpose
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14 Why Use Recovery Console? Windows XP will not boot Cannot access safe mode Access NTFS, FAT, and FAT32 partitions
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15 Starting Recovery Console Boot floppies CD-ROM Boot menu
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16 From Boot Floppies CD-ROM required Web only Six floppy disks Version specific Q310994, "Obtaining Windows XP Setup Boot Disks" Q310994
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17 From CD-ROM Boot from the CD-ROM Begin setup process Press F10 or press R CD-ROM drive locks
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18 From Boot Menu Selection Run Winnt32/cmdcons Approximately 7 MB Boot.ini Boot menu C:\cmdcons\bootsect.dat= “Microsoft Windows Recovery Console” /cmdcons An example of the Boot.ini entry:
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19 Logon Process Steps to log on Select the installation Select the installation Select the number Select the number Enter administrator password Enter administrator password Three tries to log on Windows XP Home Edition
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20 Secure Limited Access Limited access to files Limited access to directories System and software hives
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21 Recovery Console Commands Service commands Drive commands MAP command File controls Directory usage and commands BootCFG command Other commands
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22 Service Commands Enable Service Disable Service Listsvc Browser Auto Computer Browser Cdrom Sys CD-ROM Driver Disable Spooler Enable Spooler Service_Demand_Start
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23 Drive Commands – Format Format a partition Drive: the drive to format Uses switches Format [Drive:] [/Q] [/FS:file-system] The syntax to use the Format command is:
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24 Drive Commands – Diskpart Delete partitions Create partitions Similar to setup screen Diskpart [/add | /delete] [Device-name | drive-name | partition-name] [size] The syntax to use the Diskpart command is:
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25 Drive Commands – Chkdsk Detect bad sectors Common switches /P /P /R /R chkdsk [Drive: [/P] [/R] The syntax to use the Chkdsk command is:
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26 MAP Command Map Example of the MAP command: Example of the MAP command: C: FAT32 2102MB\device\harddisk0\Partition1 D: NTFS 2102MB\device\harddisk0\partition2 Map ARC Example of the MAP arc argument: Example of the MAP arc argument: C: FAT32 2102MB multi(0)disk(0)rdisk(0)partition(1) D: NTFS 2102MB multi(0)disk(0)rdisk(0)partition(2)
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27 File Controls Delete Delete command syntax: Delete [Drive:] [path] filename Copy Copy command syntax : Copy Source [Destination]
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28 Directory (DIR) DIR [drive:] [path][filename] DIR [drive:] [path][filename] Make Directory (MD) MD [drive:] path MD [drive:] path Remove Directory (RD) RD [drive:] path RD [drive:] path Change Directory (CD) CD [path] [..] [drive:] CD [path] [..] [drive:] Directory Commands Be sure to use a space with the commands
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29 Bootcfg Commands Bootcfg /default /default /add /add /rebuild /rebuild /scan /scan /list /list /redirect /disable redirect /redirect /disable redirect
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30 Other Commands CommandDescription Batch Permits the Recovery Console commands to run from a batch file CLS Clears the screen UP Arrow Retrieves previously typed commands Attrib Adds or removes attributes from files
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31 Other Commands (2) CommandDescription SystemRoot Moves you back to %windir% from the current location More or Type Displays a text file Ren Permits you to rename an existing file Exit Exits from the Recovery Console
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32 Repair Functionality FixMBR Rewrites the master boot record Fixboot Writes a new boot sector Warning: Changing the master boot record can remove data
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33 Expand Functionality Extracts from cabinet (.cab) files Expands Destination directory must have permitted access Switches /Y /F /D /Y /F /D Expand source [/F:filespec] [destination] [/y] [/D] The syntax to use the Expand functionality is:
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34 Policy Changes Administrative password Environment variables Registry changes Set command AllowAllPaths = True\False AllWildCards = True\False AllRemovableMedia = True\False NoCopyPrompt = True\False
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35 Additional Resources Additional Resources Knowledge Base Articles Q315222, "A Description of the Safe Boot Mode Options in Windows XP" Q315222 Q305595, "HOW TO: Create a Boot Disk for an NTFS or FAT Partition" Q305595 Q240831, "How to Copy Files from Recovery Console to Removable Media" Q240831 Q316434, "HOW TO: Do Advanced Clean-Boot Troubleshooting in Windows XP" Q316434 Q310602, "How to Disable a Service or Device that Prevents Windows from Booting" Q310602
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36 Additional Resources (2) Additional Resources (2) Knowledge Base Articles Q307654, "HOW TO: Install and Use the Recovery Console in Windows XP" Q307654 Q291980, "A Discussion About the Bootcfg Command and Its Uses" Q291980 Q314058, "Description of the Windows XP Recovery Console" Q314058 Q307852, "HOW TO: Start Your Computer with Last Known Good Configuration" Q307852
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37 Thank you for joining us for today’s Microsoft Support WebCast. For information about all upcoming Support WebCasts and access to the archived content (streaming media files, PowerPoint® slides, and transcripts), please visit: http://support.microsoft.com/webcasts/ We sincerely appreciate your feedback. Please send any comments or suggestions regarding the Support WebCasts to supweb@microsoft.com. supweb@microsoft.com
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