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George Vordenbaum Systems Content Developer Global Support Automation Microsoft Corporation Exploring Windows XP Boot Options and Recovery Console George.

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Presentation on theme: "George Vordenbaum Systems Content Developer Global Support Automation Microsoft Corporation Exploring Windows XP Boot Options and Recovery Console George."— Presentation transcript:

1 George Vordenbaum Systems Content Developer Global Support Automation Microsoft Corporation Exploring Windows XP Boot Options and Recovery Console George Vordenbaum Systems Content Developer Global Support Automation Microsoft Corporation

2 2 Introduction This presentation will discuss the Windows® XP Advanced Options menu available during startup, as well as the Recovery Console utility and its associated commands.

3 3 Available Boot Options  Safe Mode  Safe Mode with Networking  Safe Mode with Command Prompt  Enable Boot Logging  Enable VGA Mode  Last Known Good Configuration

4 4 Available Boot Options (2)  Directory Services Restore Mode  Debugging Mode  Start Windows Normally  Reboot  Return to OS Choices Menu

5 5 Starting Boot Options  Use Microsoft Configuration Utility (msconfig)  Press F8 during the boot process  System crash  Edit Boot.ini

6 6 What Is Safe Mode?  Minimal startup mode for troubleshooting  Provides alternative when computer cannot start normally  Three options  Entering earlier versions There is no support for serial (COM) ports and IEEE 1394 in safe mode

7 7 Safe Mode  Minimal list of drivers  Standard VGA  Core operating system services  No startup programs

8 8 Safe Mode with Networking  Safe mode with networking Provides stable environment to test networking issues Provides stable environment to test networking issues  Isolates test from: Third-party programs Third-party programs Third-party services Third-party services  Ping, IPConfig, Network Diagnostics

9 9 Safe Mode with Command Prompt  Alternate shell  Cmd.exe  32-bit environment This is the same configuration as safe mode, with the explorer shell replaced by Cmd.exe

10 10 Enable Boot Logging  Ntbtlog.txt  This file is appended  Normal boot Adds a list of all the drivers and services that are loaded to the boot log The boot log can be useful to determine problems with drivers or services Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt

11 11 Enable VGA Mode   Video resolution is not optimized   Video driver prevents normal boot   Refresh rate   Basic video driver for safe mode

12 12 Last Known Good Configuration  Registry and drivers  Use only in cases of incorrect configuration  Last successful log on HKEY_LOCAL_MACHINE\System\Select Registry key:

13 13 Recovery Console Commands Getting Started Recovery Console Purpose

14 14 Why Use Recovery Console?  Windows XP will not boot  Cannot access safe mode  Access NTFS, FAT, and FAT32 partitions

15 15 Starting Recovery Console  Boot floppies  CD-ROM  Boot menu

16 16 From Boot Floppies  CD-ROM required  Web only  Six floppy disks  Version specific  Q310994, "Obtaining Windows XP Setup Boot Disks" Q310994

17 17 From CD-ROM  Boot from the CD-ROM  Begin setup process  Press F10 or press R  CD-ROM drive locks

18 18 From Boot Menu Selection  Run Winnt32/cmdcons  Approximately 7 MB  Boot.ini  Boot menu C:\cmdcons\bootsect.dat= “Microsoft Windows Recovery Console” /cmdcons An example of the Boot.ini entry:

19 19 Logon Process  Steps to log on Select the installation Select the installation Select the number Select the number Enter administrator password Enter administrator password  Three tries to log on  Windows XP Home Edition

20 20 Secure Limited Access  Limited access to files  Limited access to directories  System and software hives

21 21 Recovery Console Commands  Service commands  Drive commands  MAP command  File controls  Directory usage and commands  BootCFG command  Other commands

22 22 Service Commands Enable Service Disable Service Listsvc Browser Auto Computer Browser Cdrom Sys CD-ROM Driver Disable Spooler Enable Spooler Service_Demand_Start

23 23 Drive Commands – Format  Format a partition  Drive: the drive to format  Uses switches Format [Drive:] [/Q] [/FS:file-system] The syntax to use the Format command is:

24 24 Drive Commands – Diskpart  Delete partitions  Create partitions  Similar to setup screen Diskpart [/add | /delete] [Device-name | drive-name | partition-name] [size] The syntax to use the Diskpart command is:

25 25 Drive Commands – Chkdsk  Detect bad sectors  Common switches /P /P /R /R chkdsk [Drive: [/P] [/R] The syntax to use the Chkdsk command is:

26 26 MAP Command  Map Example of the MAP command: Example of the MAP command: C: FAT32 2102MB\device\harddisk0\Partition1 D: NTFS 2102MB\device\harddisk0\partition2  Map ARC Example of the MAP arc argument: Example of the MAP arc argument: C: FAT32 2102MB multi(0)disk(0)rdisk(0)partition(1) D: NTFS 2102MB multi(0)disk(0)rdisk(0)partition(2)

27 27 File Controls Delete Delete command syntax: Delete [Drive:] [path] filename Copy Copy command syntax : Copy Source [Destination]

28 28  Directory (DIR) DIR [drive:] [path][filename] DIR [drive:] [path][filename]  Make Directory (MD) MD [drive:] path MD [drive:] path  Remove Directory (RD) RD [drive:] path RD [drive:] path  Change Directory (CD) CD [path] [..] [drive:] CD [path] [..] [drive:] Directory Commands Be sure to use a space with the commands

29 29 Bootcfg Commands  Bootcfg /default /default /add /add /rebuild /rebuild /scan /scan /list /list /redirect /disable redirect /redirect /disable redirect

30 30 Other Commands CommandDescription Batch Permits the Recovery Console commands to run from a batch file CLS Clears the screen UP Arrow Retrieves previously typed commands Attrib Adds or removes attributes from files

31 31 Other Commands (2) CommandDescription SystemRoot Moves you back to %windir% from the current location More or Type Displays a text file Ren Permits you to rename an existing file Exit Exits from the Recovery Console

32 32 Repair Functionality FixMBR Rewrites the master boot record Fixboot Writes a new boot sector Warning: Changing the master boot record can remove data

33 33 Expand Functionality  Extracts from cabinet (.cab) files  Expands  Destination directory must have permitted access  Switches /Y /F /D /Y /F /D Expand source [/F:filespec] [destination] [/y] [/D] The syntax to use the Expand functionality is:

34 34 Policy Changes  Administrative password  Environment variables  Registry changes  Set command AllowAllPaths = True\False AllWildCards = True\False AllRemovableMedia = True\False NoCopyPrompt = True\False

35 35 Additional Resources Additional Resources Knowledge Base Articles  Q315222, "A Description of the Safe Boot Mode Options in Windows XP" Q315222  Q305595, "HOW TO: Create a Boot Disk for an NTFS or FAT Partition" Q305595  Q240831, "How to Copy Files from Recovery Console to Removable Media" Q240831  Q316434, "HOW TO: Do Advanced Clean-Boot Troubleshooting in Windows XP" Q316434  Q310602, "How to Disable a Service or Device that Prevents Windows from Booting" Q310602

36 36 Additional Resources (2) Additional Resources (2) Knowledge Base Articles  Q307654, "HOW TO: Install and Use the Recovery Console in Windows XP" Q307654  Q291980, "A Discussion About the Bootcfg Command and Its Uses" Q291980  Q314058, "Description of the Windows XP Recovery Console" Q314058  Q307852, "HOW TO: Start Your Computer with Last Known Good Configuration" Q307852

37 37 Thank you for joining us for today’s Microsoft Support WebCast. For information about all upcoming Support WebCasts and access to the archived content (streaming media files, PowerPoint® slides, and transcripts), please visit: http://support.microsoft.com/webcasts/ We sincerely appreciate your feedback. Please send any comments or suggestions regarding the Support WebCasts to supweb@microsoft.com. supweb@microsoft.com


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