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GoAmerica, Inc Wireless Email and Messaging Spring Comdex - Chicago, IL April 4, 2001.

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Presentation on theme: "GoAmerica, Inc Wireless Email and Messaging Spring Comdex - Chicago, IL April 4, 2001."— Presentation transcript:

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2 GoAmerica, Inc Wireless Email and Messaging Spring Comdex - Chicago, IL April 4, 2001

3 GoAmerica, Inc Corporate Profile GoAmerica, Inc. established 1995 Nationwide wireless data and communications solutions for businesses and mobile professionals IPO in April, 2000 (Nasdaq NM: GOAM) Headquarters in Hackensack, NJ and data center in New York, NY Regional sales offices in Atlanta, Chicago, Dallas, Los Angeles, New York, Orlando, Sacramento, San Francisco and Washington DC 300 + Employees

4 GoAmerica, Inc Business Trends

5 GoAmerica, Inc Wireless Email/Messaging History 1990s - 2000 –For many corporations implementing a wireless data solution, basic email was THE solution –Being connected to corporate email or having an additional email address for a wireless device was enough 2000 - Beyond –Email is the necessary core of an overall solution –Evolution of devices, networks and applications provide natural landscape for higher level and more comprehensive solutions –Growth of mobile professional sector provides more demanding customer –Enterprises searching for total solutions

6 GoAmerica, Inc Strong Mobile Professional Growth Backbone of Wireless Data Users International Data Corporation forecast shows strong growth in Mobile Professional category –People who spend 20% or more of time away from office 47 million Mobile Professionals by the end of 2003

7 GoAmerica, Inc Key Organizational Drivers Network Computing Poll –June 2000 –Email survey conducted of subscriber base –Specific corporate data/applications and email dominate responses

8 GoAmerica, Inc Email and Messaging Importance Recent survey by Telephia and Strategis Group –Which wireless data services are you most interested in having access to? Top 4 answers: E-mail - 65% Company network/servers - 27% Web Browsing - 30% Address book/calendar functions - 27%

9 GoAmerica, Inc The Market Going Forward Solutions more “horizontal”: expanding data’s “sweet spot” out of verticals : –Beyond email, complete groupware access and solutions (calendar, contacts, etc.) –Business applications: taking what companies use to run their businesses and making them wireless - everyday functionality CRM, ERP Intranet access Document Management –Email and messaging an integral component of the overall solution

10 GoAmerica, Inc Challenges and Solutions for Enterprises

11 GoAmerica, Inc Complex Wireless Data Market Choice of Mobile Devices Palm Operating System RIM Wireless Handhelds Laptops Notebooks Windows CE Pocket PC WAP Phones Multiple Corporate Needs Messages Corporate Email Personal Email Corporate Data Transactions Corporate Intranets Document Mngmt. Business Specific Applications CRM SFA Internet news, stocks weather, travel Choice of Wireless Networks Cellular Digital Packet Data CDPD (AT&T, Verizon) Data TAC (Motient) Mobitex (Cingular, Rogers AT&T) Metricom CDMA GSM Flex/Reflex Multiple networks. Multiple devices. Multiple formats.

12 GoAmerica, Inc Corporate Data Access Needs Groupware Solutions –Exchange, Domino, IMAP, POP access and interaction –Beyond the email and messaging solutions of yesterday Corporate Data & Intranet Solutions –Access to corporate documents and information on Intranets and Extranets Wireless Document Management –Wireless access to documents for customization and delivery Mobile Asset Management –Control and order to enterprise ownership, deployment and management of devices Wireless CRM, SFA, ERP –Real-time access to orders, inventories, vital company, supplier and contact information

13 GoAmerica, Inc Corporate Data Access Needs Data Mining for Legacy Systems –Conversion of databases into “wireless ready” databases that are able to be accessed by mobile employees Pertinent Information on the Internet –Information on Demand Travel, Weather, News, Directions, Searches Financial information, local information –Open Internet Access Ability to access any URL

14 GoAmerica, Inc GoAmerica empowers you to wirelessly interact with the data you need to do your job more effectively. Using virtually any device. Over virtually any network. Mobitex CDPD DataTAC Ricochet CDMA GSM Using A Choice of Networks To Interact With Your Data WWW CRM Applications SFA Applications Groupware Corporate Intranets Your Device One Access Point: Ease of Use

15 GoAmerica, Inc Solution Advice Solutions must deliver EASY access to the information that users need to do their jobs Allow for simple access to information from one access point (i.e. intelligent wireless browser) –Internet –Intranets/Extranets –Email and Messaging –Business Applications Use technology that clarifies and simplifies a confusing wireless data market Ease of use will always be the primary driver of solution acceptance: not technology

16 GoAmerica, Inc Support and Services Work With Companies that Provide: Professional Services –In-house staff plus partnerships with integrators for large-scale projects Solution Delivery –Provide devices, software, service –Provision on networks (relationships with all major wireless data networks) Account Services –One-stop billing for various devices and services Customer Service and Technical Support –Highly-trained customer care staff –Support available via phone, fax, email and web Products Services Support

17 GoAmerica, Inc Why Wireless Data? The Bottom Line Increased productivity from mobile workers –Tasks accomplished quicker and easier –More rapid decision and approval process Administrative processes streamlined –Mobile employees accomplish more without the aid of internal personnel and administrative staff –Orders from sales reps processed in real-time and not in batch Tangible Return on Investment –Streamlining and productivity result in increased revenue and decreased overhead

18 GoAmerica, Inc Contact Information GoAmerica Communications Web Site: www.goamerica.net Toll-Free Phone: (888) 462-4600 Email: corporatesolutions@goamerica.net Joe McGuire - Director of Enterprise Marketing


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