1. Session D1 Soft Skills Waged Employment Training

2. The difference between...  Knowledge: What to know? The things you know about your surroundings and your work.  Hard skill: What to do? The things that you do to be able to carry out your work.  Soft skill: How to be? The perspective and behavior we have in our work.

3. Definition  Soft skills are:  Personal attributes that enhance an individual's interactions, job performance and work prospects;  Beneficial for our overall interaction and participation in society, not just on livelihoods.  Interpersonal and broadly applicable.  Unlike hard skills are needed to start to work… you need soft skills to be successful !

4. What barriers to develop soft skills?  Low self esteem...  Attitude of dependency (when someone spends a lifetime of being excluded/ oppressed by others...)...  Some Pwds in a mourning process...  Few opportunity to live a successful situation...  Social image of Pwds often negative...

5. Examples of soft skills… First definition… 1) Personality traits such as: Optimism Common sense Responsibility Sense of humor Integrity Hard work 2) Abilities that can be practiced (and require the individual to really like to work with other people) such as: Initiative Teamwork Empathy Efficiency Leadership Communication Good manners Negotiation Sociability Creativity

6. 1. Communication 2. Self-Management 3. Networking 4. Critical Thinking 5. Decision-Making 6. Stress management Second definition… 6 Skills you need to succeed in almost anything

7. Third definition… TOP 10 TRAITS - Entrepreneurial Qualities (Source: ILO Get ahead)

8. Skills Assessment Different possible ways to assess skills:  Self-assessment  Assessment by seniors  Assessment by peers  Feedback from family and friends

9. 9 ideas How can we support PwD to improve their soft skills? Soft skills training Group activities Internship Experiences sharing Mentorship Peer Support Regular coaching Family dinamics PSS tools

10. Make a development plan Area to develop How When Who can help

11. Peer support session, mine survivors, Bosnia (Source: Journal of Mine Action)

12. Sport!

13. Don’t forget… Work itself develops soft skills!