1. Purpose Intended Audience and Presenter Contents Proposed Presentation Length Intended audience is all distributor partners and VARs Content may be customized as appropriate May also be leveraged by MNAs who sell through VAR channel This module is comprised of 5 lessons Speaker Notes included This presentation is intended to be approximately 35 minutes long It is intended to be used together with a 45 minute lab This presentation is part of a 6 module series providing technical training for SBS 2011 Essentials

2. Name Title Windows Small Business Server 2011 Essentials Product Features Module 4: User and Client Computer Management

3. Module 4: Agenda Lesson 1: User ManagementLesson 2: Creating and Editing User AccountsLesson 3: Overview of the Client ConnectorLesson 4: Deploying & Managing Client ComputersLesson 5: Troubleshooting Client Deployment

4. USER MANAGEMENT Lesson 1

6. User Management and Identity  SBS uses Active Directory for authentication and authorization  Same as Windows Server 2008 R2  User accounts are assigned usernames & passwords  Password policy is enforced  Simplified for small business environment  Accounts can be Standard user or Administrator user  Built-in “Administrator” account is disabled  Unified logon across all access areas  Optional Federation with cloud services

7. Password Policy & Access Level Strength/complexity of passwords can be set to:  Weak  Medium  Best  Strong Level of access for user accounts can be:  Standard  Administrator

8. CREATING AND EDITING USER ACCOUNTS Lesson 2

10. Creating User Accounts Add User wizard provides streamlined process:  Enter user’s full name  Accept default username or modify as desired  Enter password, must meet policy requirements  Specify access level, Standard or Administrator  Assign access rights to shared folders  Select Remote Web Access settings

11. Modifying, Disabling, & Removing Users User Account Properties  First and last name  Switch between Standard & Administrator access level  Change the password  Disable/enable an account; different than removing  Modify shared folder and Remote Web Access settings  Specify which computers a user can connect to remotely

12. OVERVIEW OF THE CLIENT CONNECTOR Lesson 3

14. Client Connector  Easily join and update computers in the SBS 2011 Essentials environment  Abstract difficult concepts such as Active Directory domain join  Simplify user profile migration for Windows Pro SKUs  Enable partners to add value onto client computers with additional software via extensibility model  Install process starts from a web page  No media or SMB share

15. Supported Clients Windows client SKUs with latest service packs Windows 7 Windows Vista SP2 Windows XP SP3 (except Windows XP 64-bit editions) Mac OS X 10.5 “Leopard” and above

16. DEPLOYING AND MANAGING CLIENT COMPUTERS Lesson 4

18. Connecting Client Computers Benefits for connected computers:  Health monitoring  Automatic backup to SBS server  Ability to manage SBS server from the client Getting connected:  Launch Connect wizard from a web page: http://servername/connect  First step is to verify and install prerequisites  May require a reboot

19. Connecting Client Computers, cont. Once prereq’s are met: 1.User provides their credentials  Check for admin account, if so warn the user 2.Select whether or not to move user’s settings and data  Greatly eases the transition from peer-to-peer networks to SBS  User retains their familiar working environment 3.Enter a computer description * Requires supported business client SKU

20. Connecting Client Computers, cont. Initial client configuration options:  Wake client computer to perform backups to the server?  All connected PCs are backed up according to the schedule defined on the Dashboard’s Computers and Backups page  Administrators can exclude PCs from being backed up  Participate in CEIP?

21. Managing Client Computers Dashboard Computers and Backup page  Shows every computer & server connected to the SBS server  Tasks that apply to all computers:  Help with connecting computers  Additional client backup tasks  Tasks for specific computers:  View computer properties (includes backup status/details)  Start a manual backup  Restore files or folders  Customize computer’s backup  Remove computer

22. TROUBLESHOOTING CLIENT DEPLOYMENT Lesson 5

24. Unable to locate server  Client’s IP address is not consistent with the SBS server  No IP address: NIC driver issues, incorrect protocol bindings  Wrong subnet: incorrect static IP address assignment  Automatic Private IP Address: DHCP server is unavailable  Physically disconnected Resolution  Verify network connectivity  Verify NIC properties Resolving Client Deployment Issues

25. Incorrect date and time  Client’s clock is not in sync with the server’s clock (more than 5 minutes difference)  Prevents client from establishing secure communications with the server Resolution  Ensure the time is consistent through the SBS network  Use an external time source

26. MODULE REVIEW

27. Review Questions User Management  Q1 Creating and Editing User Accounts  Q2  Q3 Overview of the Client Connector  Q4 Deploying and Managing Client Computers  Q5 Troubleshooting Client Deployment  Q6

28. Questions ??

29. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows 7 and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.