1. Morale and Welfare Presentation to Reservists Ottawa – September 2014 Commodore Mark B. Watson Director General Morale and Welfare Services

2. What CFMWS does for YOU Personnel Support Programs (PSP) Retail Services (CANEX) SISIP Financial Services (SISIP) Casualty Support Management (DCSM) Military Family Services (MFS) Support our Troops program Defence Community Banking (CDCB) Canadian Forces Appreciation Program 2

3. Morale and Welfare Services Directory Choose the description that best matches you from the list of categories. View the full catalogue of CFMWS services that may benefit you and follow the links to learn more. Answers one simple question: What services are available to YOU? 3 Visit: www.cfmws.com/YourServices

4. Approximately 5,600 “Staff of the Non-Public Funds, Canadian Forces” – Number varies due to casual employment, esp. in summer – 2,125 full time, 1,066 part time, 2,395 casual – 40% CAF affiliation (Retired and/or Family) 253 Canadian Armed Forces members 153 National Defence public servants 1,000 at MFRCs (locally employed) Plus many, many volunteers 4 Defence Team – Morale & Welfare

5. PSP 5 Military Fitness Military Sports Health Promotion Human Performance Messes Community Recreation Special Events Speciality Interest Activities (Golf, Curling, Marinas etc) Newspapers Deployment Support Deployment Resources Community Gateway (NPP Web Local B/W/U portal)

6. PSP – Key Initiative Visit: www.cfmws.com/FORCEprogram 6

7. PSP – DFIT.CA Proposed Reactive Interface and Mobile Site 7

8. is YOUR MILITARY STORE! (No Interest Credit Plan, CANEX Rewards Program) Also offers: The Personal Home & Auto Insurance Home Heating Oil Rebate Program Online capability coming this Fall! 8 Commercial Services Quality products and services, competitively priced!

9. 9 Commercial Services WE OFFER: Term Life insurance Financial planning CF Group RSP Financial counselling Financial education Our insurance and financial products cost less than the industry standard!

10. Visit your local Integrated Personnel Support Centre (IPSC): 1745 Alta Vista Dr, Ottawa Return to Work Program Casualty Administration and Advocacy Peer Support Outreach & Education 10 Joint Personnel Support Unit (JPSU) “Caring for our own”

11. Employment Military Employment Transition (MET) Development of Canada Company MET Program web portal (one stop shop) - a national program that supports transitioning CAF members MET will improve the transition experience by: – Aligning skills, knowledge and experience of transitioning CAF members with needs of employers – Connecting members and Veterans with employer partners across Canada Tim Horton’s Franchisee 11

12. Support Reserves and their families who face issues that arise due to conditions of service (i.e. mobility, separation, risk) Mental health support Child care Access to health care Spousal employment 12 Military Family Services Community integration Transition support Education transitions Special needs of loved ones

13. Ottawa Military Family Resource Centre 330 Croil, Building 471 Family Information Line (FIL) Informed, Connected and Supported 1-800-866-4546 Now 24/7 service, bilingual, information and supportive counselling www.FamilyForce.ca For and about Canadian military families 13 Military Family Services

14. $15M has been received since 2006 from personal contributions to SOT Fund, proceeds from third party events, contributions from external charities/foundations 14 Support Our Troops Program Military Families Fund Linked to conditions of service Soldier On Fund Contributes to a healthy, active lifestyle, funded a wide range of programs Hospital Comforts Fund Basic amenities for hospitalized members Op Santa Claus Gift for deployed members over holidays

15. Supports former and currently serving members with a visible or non-visible injury/illness to adopt an active lifestyle through sport and recreation. Over $1.8M has been disbursed to provide access to equipment, training and events $2.4M has been raised by donations from Canadians, corporations and other organizations 15 Soldier On Fund

16. 16 Soldier On Participation 900 Total members supported by Soldier On As of 1 Sep 14

17. Provide financial assistance in the form of low interest loans and/or grants: Self Improvement Loan Program (Class C) Financial assistance through small loans ($1k-$5k) to assist in emergency situations such as: compassionate travel, urgent home and car repairs, minor renovation projects, etc. Financial Distress Program Grants and loans when warranted by distress or other qualifying circumstances. The lifetime maximum for assistance is $5,000 for a grant and $25,000 for a loan. Education Assistance Loan Program (Reservists with 1 year of Reg Force service) Loans ($1,2k to $4k per year, max $16k per student) to assist eligible serving members, former members and their recognized dependants to obtain a post-secondary education (full-time studies). 17 Canadian Forces Personnel Assistance Fund (CFPAF)

18. Proudly served by BMO Bank of Montreal Offers discounted banking plans, competitive mortgage rates and SOT MasterCard to meet Reserve lifestyle and needs Canadian Defence Community Banking (CDCB) 18

19. Variety of discounts to CAF Reserves and their families in recognition of your sacrifice and dedication. You can save at more than 26,000 locations locally, nationally and worldwide Categories: Accommodations, Attractions, Entertainment, Dining, Recreation, Services, Shops, Travel & Transportation, House & Home CF R&R Club provides access to 3,500 accommodations in 80 Countries starting at $369 USD per week, to cruise lines, airlines, and 3,000 US Golf Courses at guaranteed low prices. 19 CF Appreciation Program

20. CF Appreciation Program Examples: Air Canada/West Jet: Waive to up to 3 pieces of checked baggage with Air Canada, 4 pieces with WestJet VIA Rail: 25% discount on best available rates CINEPLEX tickets: 23% discount on general admission tickets Lindt Outlet: 25%-65% discount on chocolates City of Ottawa: 20% discount on 6 and 12 month Fitness Membership...and much more! 20

21. CF R&R Club – Examples: Visit: www.cfappreciation.ca Silver Lake Resort, Kissimmee, Florida 7 nights/$369 USD Barnsdale Country Club Rutland, England 7 nights/$369 USD Wyndham Ka'eo Kai Kauai, Hawaii 7 nights/$369 USD 21 CF Appreciation Program

22. CFOne Card 22 GET YOURS TODAY! Confirms that you are a member of our One Community – One Million Strong Currently provides access to: CANEX Rewards Program (the program that rewards you for shopping at CANEX) CF Appreciation Program (the official discount program of the Canadian military community)

23. Canadian Forces Liaison Council The CFLC promotes the benefits of Reserve Force training and experience to the civilian workplace. CFLC Programs: ExecuTrek Awards and Recognition Program Reserve Assistance Program (RAP) Reserve Unit Support Plan (RUSP) 23

24. DND/CAF Ombudsman Mandate Operates independently of CAF chain of command and DND civilian management Ensures fair treatment of concerns raised by members of the defence community Services Information, education and referral Investigations –Individual –Systemic 24 www.ombudsman.forces.gc.ca 1-888-828-3626

25. Helmets to Hardhats 25 Visit: www.helmetstohardhats.ca Shortage of skilled workers – your chance to get the skills!! Non-profit run by military vets for military vets 60 different trades: good pay, pension & benefits Allows Reservists to do extended training or ops – no penalty “Teens to Trades” – great for youth joining reserves!! Unique apprenticeship & employment opportunities in building & construction industry for Reservists

26. Questions? 26 More information at www.cfmws.com